Customer Ratings & Reviews

We had been having problems with a mobil phone hearing impaired app connection on a galaxy phone and purchased an iphone. The staff was very patient in changing over the old to new phone and pairing the hearing aids. Being older customers the option to come in with a scheduled app appealed to us.

I like that I get a 60 return window. Deals are not so great... They will be a member only deal then next week lower for EVERYONE! I just purchased a 2024 MacBook Pro M4 and they did not give me the 60 return window, yet the purchase is in my account. I contacted support twice about this and they said, don't worry... blah blah blah... But it is still not resolved. Best buy memberships will change or just be dropped as I have experience that with the gamer club I was apart of.

I enjoy being a Best Buy plus member definitely worth it. It’s like VIP status great benefits, special sales pricing definitely recommend.

This membership is a great deal, for 50 dollars a year you just can’t beat it. Geek squad is just one of the benefits you receive

I like the great deals I got with the membership - it paid for itself on my first purchase. I would have given 5 stars except that it would not let me cancel my membership before renewal without losing the full year that I had paid for.

Excellent service LG rep was extremely helpful and knowledgeable about the LG OLED we purchased. And recommended this membership.

I am enjoying the henefits of this so far. Has allowed me more time to add protection plans to my appliances, a hetter exchange and return window, and special access to in demand items and exclusive pricing

I bought this because of extended return window for a couple big ticket items (which turned out to be unnecessary as I love them). I like having the 60 day window. I do wish it was just standard instead of costing extra money, so I won’t be renewing it. But for what I needed it for I have no complaints.

Staff at the Robinson Best Buy are the best - helpful and knowledgeable. They recommended the membership and it has so far been helpful with my technical needs.

i was convinced this will come in handy someday. about to use my points to purchase a new pair of airpods

I get plenty of benefits with this. Gives you special deals all the time and makes plenty of great things cheaper

I got a upfront discount on this membership that saves me approximately 300. I have not used it for anything else will consider continuing it of it really worth it

I recently purchased a MacBook from Best Buy online using my "my BEST BUY Plus" membership. The entire experience was exceptional. The membership perks made the process smooth and rewarding, and the online platform was incredibly user-friendly. From browsing to checkout, everything was seamless. I couldn't be happier with my new MacBook and the fantastic service I received. Highly recommend both the product and Best Buy’s superior online shopping experience!

The Sunday Ticket deal was worth the cost of membership alone. Every else is gravy - good gravy!

Best Buy is the best and most organized store to do your shopping

Love the extra protection package - it’s a good value and also gave a discounted price

This membership provides a solid value with all of the different perks. Love seeing additional savings and early access to products. Maybe this will finally help me get some Pokemon cards for my family.

Love benefits and rebates after purchases. The app makes it very easy to see your past purchases and receive rewards.

My son loves the trucks because the wheels move in different direction he loves the bright colors

So far, so good. I haven’t had to use the Geek Squad service but I’m glad it’s available.