Customer Ratings & Reviews

I bought this because I was encouraged to do so because the laptop would decrease. In November, it did decrease $300. I went to the app and did what I was supposed to and it said there was an issue so I had to do the chat. I talked to somebody by chat. I talk to somebody by the telephone. I talked to somebody by email a day or so later they tell me I need to go back to the store. I go to the store and they can’t do anything about it so they tell me to reach back out so I keep going back-and-forth. I have wasted hours of my time and it is still not resolved as of December 5. Everyone I talk to you says I need to call this person or I need to go to the store or I need to do it on the app I’ve done all of them numerous times and zero has occurred in $300 is a substantial difference.

Great membership, highly recommend. Great service for a great price

The membership is a great deal, all the benefits that you get from free shipping to special deals and rewards. This my first membership however I will continue purchasing the membership because it’s too good of a deal not to.

So far it has been a great value. My savings have far exceeded the cost of the plan. So far saved $320.00. Like the 2 day shipping and extended return window.

Easy purchase and excellent service. Service men were efficient, polite and knowledgeable

This membership is a real value and gives me great service with whatever I need help with.

This membership is a real value and I was able to purchase more equipment with my rebates.

While this membership has some decent benefits it isn’t that beneficial to me. Did allow me to return my laptop after having issues with it outside the normal 15 days.

At first I did not think this was a good idea. Now I feel different. If you make a lot of purchases at Best Buy, this is for you. That extended return window is great. This gives you more time to try out your purchases. There have been many times in the past that I have purchased an item and 3 weeks later, I realize it is not for me. It is too late to return it, now I have more time to decide if I will keep it or not.

This membership seems to be a great value, glad I have it!

This is a great service if you will be buying numerous things. May need to buy again before buying security system.

Helped save over 800 dollar on a refrigerator. Was able to get a better because of the saving

awesome deals that you get with the membership for the year

Very awesome place but could be a little more knowledgeable

Desi was very helpful in assisting me in my purchase of the Lenovo computer. I am retired now and had no idea what I needed. Desi asked me questions and we figured out what computer I needed for my usage. I am a very happy customer.

So far since getting this I have reaped many benefits and have appreciated it. Time will tell as my yearly membership continues.

This is tge best place to buy small and huge electronics. Fro. Fridge, microwaves, microphones, ring lights, smart phones and watches. They have everything you can imagine. Quality co m es first not quantity at Best Buy. The staff is the best. Very knowledgeable crew.

Always happy with all products and the knowledge and help from staff!!!

I always appreciate the great service. The techs as well as associates always answer all questions clearly.

Signing up for membership was fast, easy and simple while being assisted by the Best Buy sales representative.