Customer Ratings & Reviews

I’ve been a My Best Buy Plus™ member for a while now and I’m very satisfied with the benefits. The free shipping and exclusive member pricing have already saved me money on several purchases. I especially like the extended return window, which gives me peace of mind when buying electronics. The program is easy to use, and customer service has been very responsive whenever I’ve had questions. Overall, it’s a great value for anyone who shops at Best Buy regularly!

I recently signed up for the Best Buy Membership Plus, and I have to say, it’s been totally worth it. As someone who shops at Best Buy frequently, this membership has made my shopping experience so much more enjoyable and cost-effective. First off, the free shipping on all orders is a huge perk. Whether I’m ordering a new gadget or accessories, I don’t have to worry about extra fees, and my items arrive quickly and in great condition. Plus, the extended 60-day return policy gives me extra peace of mind, knowing that I have plenty of time to make sure I’m happy with my purchases. The exclusive member discounts are also a big draw. I’ve noticed some great savings on electronics and appliances that I was already considering buying. The additional points and rewards I rack up with each purchase also make me feel like I’m getting more for my money. Another great feature is the VIP customer support. I’ve had a few instances where I needed help with tech purchases, and being a Membership Plus member has given me access to more personalized, faster service. It’s clear that Best Buy values its loyal members. Overall, the Best Buy Membership Plus has been a game-changer for me. It’s an investment that pays for itself with the savings, convenience, and extra perks it provides. Whether you shop regularly or just want to make your occasional Best Buy experience even better, I highly recommend signing up!

I was having trouble getting an online order completed so I went to the store to complete my order. I received excellent help from the leadership team as they reached out to banking company to correct their internal issues. Total process took about 20 minutes to fix but the leadership team member knew what to do, who to call with the banking company and helped to complete my online order which I received at my home address in less than a week.

Not actually sure what I get from it, I would like someone to tell me before it says his expires, which is today. Please tell me what the perks are.

Bought a laptop and got the membership at the same time. With the price matching option I was able to get back over$400 when the laptop later went on sale!

As a long time customer of Best Buy I recently made a couple of new purchases. During that transaction I was informed of the Best Buy Plus Membership. Since I always have a great experience when shopping BB, I went ahead and joined. Membership includes: as free 2-day shipping on most items, exclusive member-only pricing on thousands of products, early access to sales and events, and an extended 60-day return window. The membership includes unlimited remote computer tune-ups with Geek Squad tech support. So what's not to like?

When I got the new washer, I didn't know how to use it properly. I almost wanted them to take it back. I called and got Valerie on the phone. Then I went back to the store and we saw Jim, who was really great. He told us how to stop the machine, if we wanted to add another Item in, and how to start it up again. I was just concerned about how much water and If I had enough soap in the machine.

I'm disappointed. I bought a new PC and ITUNES keeps messing up. I thought I would have no issues - but as it turns out the PC would not restart on its own, I had to get technical help to get that to work. This is supposed tpo be a gaming PC so i don't understand the issue with ITUNES. ANd to get help I have to pay the Geek Squad when they should have to help to make me happy - but of course - only money makes anyone happy - not a satisfied customer. The other problem I have is I signed in online and I saved my userid and password - but of course it says my information is invalid.

I am new Membership holder and I couldn’t be happier with all of the benefits that are connected to the account! From all the points to all the savings, this membership has been well worth it. Having the app makes everything much more accessible and it’s very easy to understand as well!

Having made a few big purchases this year from BestBuy, this program gives the the comfort/confidence to buy a product, use it (which is the only way to know if you'll like it) and return it, if it's not a good fit. I did this for a very big, very expensive monitor, and it helped me find one that I'll never return.

One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

Good to have if you can find comparable price. Most of the time you don't.

The adapter worked flawlessly for my new hd.Five sixty s headphones to connect to my s twenty three ultra cell phone

Very easy to use and purchase the quality gifts for the holidays

My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

Really good subscription, my kids and husband are into technology so having a subscription that can help me buy more expensive products for my family really helps. Also making the payments is easy and comfortable. Really recommend grabbing this membership.

Best Buy Plus Membership Review Overall Membership Rating: Excellent Star Rating: 5. I recently signed up for the Best Buy Plus membership and have had a very positive experience so far. Here are some of the key aspects of my experience: Positive Aspects Exclusive Discounts and Offers: The membership provides access to exclusive discounts and offers that are not available to regular customers. This has saved me a significant amount of money on various electronics and accessories.Free Shipping:One of the most beneficial features is the free shipping on all orders, regardless of the order amount. This has been incredibly convenient, especially for smaller purchases that would otherwise incur shipping costs.Early Access to Sales:Best Buy Plus members receive early access to sales events, allowing me to shop for popular items before they sell out. This has been particularly useful during major sales like Black Friday.Extended Return Period:The extended return period is a great perk, giving me more time to decide if I’m satisfied with my purchase. It provides peace of mind, knowing that I have additional time to return or exchange items if needed.Areas for ImprovementLimited Availability of Certain Discounts:While the membership offers exclusive discounts, I've noticed that these deals are sometimes limited to certain product categories. Expanding the range of discounted items would enhance the value of the membership.Communication:I would appreciate more frequent updates on new and upcoming offers. Sometimes, I only discover these deals through my own research rather than through direct communication from Best Buy.ConclusionOverall, I am very satisfied with the Best Buy Plus membership. The benefits, such as exclusive discounts, free shipping, and early access to sales, significantly enhance my shopping experience. The membership is definitely worth it for frequent Best Buy shoppers. However, there is room for improvement in terms of expanding the range of discounts and improving communication.

I've been a member for several months, and it has significantly enhanced my shopping experience. One of the standout features is the extended 60-day return window on most products, providing ample time to evaluate purchases and make confident decisions. WHAT I LOVE THE MOST IS ! the early access to sales and product launches has allowed me to secure high-demand items before they sell out. The combination of these perks makes the membership an excellent investment for anyone who shops at Best Buy regularly. I highly recommend this membership to those looking to maximize value and enjoy a seamless shopping experience.

I loved the photo great quality, great service and just an amazing experience love the member ship has done me well

My Best Buy Plus membership offers good value if you shop at Best Buy often. Free shipping and exclusive deals save both money and time, and early access to sales is a nice bonus. Customer service has also been responsive. That said, the benefits feel a little limited compared to the Total plan. For example, extended returns and added protection would make the Plus tier more compelling. Overall, it’s a solid membership for regular shoppers, but upgrading might make sense if you want the full range of perks.