Customer Ratings & Reviews

I have been nicely surprised getting little gift cards of like $10 back after making a purchase. I love the additional 60 day time frame of when an item goes on sale to get a price match. This has worked in my favor twice since I purchased the membership. Has been worth the yearly fee to me.

Membership affiliation is worth the investment, especially for large appliance or audio-visual support. Knowing access to the Geek Squad is readily available when needed brings great comfort.

I got this membership because I was recommended it buy a store associate, who actually helped me returned an item after it’s expired return date. Did not know that the membership includes a month to return items instead of its 14day return policy. Which is great opportunity for us as customers to try something out before actually being locked in to the item we choose. In my case I got the meta quest 3 and was not satisfied with it , therefore I returned the item. This membership has other great perks as Item discounts on top of store discounted items , 2 day shipping (which is great) and upcoming sales and events. Very great perks and well worth it, I personally myself might upgrade my membership to their Best Buy total membership.

Here's an example of a great Best Buy review, highlighting common positive themes: 5/5 Stars - Exceptional Service and Exactly What I Needed! "I recently visited the Best Buy in MY Neighborhood to upgrade my home Arcade system, and I couldn't be happier with the experience from start to finish. The checkout process was quick and easy, and I appreciated that they offered to set up delivery and even suggested the Geek Squad Advice. I was hoping for, and the entire purchase, delivery, process was stress-free and enjoyable. This Best Buy truly exceeded my expectations, and I highly recommend them for their expert staff, competitive pricing, and excellent service!"

Pretty good deal. Extends the return period which gives you extra time to see if you got a bad item. Early peek at discounts. Worth the money to me.

I recently subscribed to the Best Buy Plus Membership, and it has significantly enhanced my shopping experience. The membership offers a variety of benefits that provide exceptional value for frequent Best Buy shoppers like myself. Pros: Exclusive Discounts: The Best Buy Plus Membership provides access to exclusive discounts on a wide range of products. These savings add up quickly and make the membership fee more than worth it. Free Shipping: One of the best perks of the membership is free shipping on all orders, regardless of the purchase amount. This has been incredibly convenient, especially for smaller items that I would typically purchase online. Early Access to Sales: Members get early access to major sales events, allowing me to snag the best deals before they're available to the general public. This has been particularly useful during the holiday season and other promotional periods. Extended Return Period: The extended return window is another great benefit. It gives me peace of mind knowing that I have more time to decide if a product is right for me without rushing the decision. Exclusive Member Events: The membership also includes invitations to exclusive member events, which often feature additional discounts, special product previews, and other unique opportunities. Points and Rewards: Earning points on every purchase that can be redeemed for future discounts is a fantastic way to get even more value out of my membership. It feels great to get rewarded for purchases I would make anyway. Cons: Membership Fee: There is an annual fee for the Best Buy Plus Membership. However, the numerous benefits and savings I receive more than justify the cost. Overall Experience: I am extremely satisfied with my Best Buy Plus Membership. The combination of exclusive discounts, free shipping, early access to sales, and other perks provides substantial value and enhances my overall shopping experience. The membership pays for itself with the savings and convenience it offers. I highly recommend it to anyone who frequently shops at Best Buy and wants to maximize their benefits. Five stars! Thank you, Best Buy, for creating a membership program that truly rewards loyal customers and enhances our shopping experience!

Excellent Value for Frequent Shoppers! I’ve had the My Best Buy Plus membership for a while now, and it’s definitely worth it. The free shipping alone saves me a ton throughout the year, and the exclusive member pricing has already paid for the membership cost. I also like the extended return window, which gives extra peace of mind on big purchases. If you shop at Best Buy often, this membership really adds convenience and savings. Highly recommend!

Best Buy Totaltech Membership Review Overview: Best Buy's Totaltech membership, at $199.99 per year, offers a suite of benefits aimed at tech enthusiasts. It's designed to enhance your tech shopping and usage experience with several valuable perks. Key Benefits: 24/7 Geek Squad Support: Handy for anyone with a lot of tech at home, offering help no matter where you bought your gadgets. Extended Warranties: Two-year protection on most purchases covers wear and tear, which is great for peace of mind. Exclusive Discounts: Members get special prices and early access to sales, which can save a lot of money over time. Free Delivery and Installation: This includes all your purchases, big or small, which adds convenience and value. Potential Drawbacks: Cost: It’s a bit pricey unless you frequently buy tech or need constant tech support. Value Proposition: If you’re not a regular tech shopper, the cost might outweigh the benefits. Conclusion: Best Buy Totaltech is best for those who invest a lot in tech and could benefit from ongoing support and savings. For casual buyers, it might not be worth the expense.

This membership was worth it and hopefully will still is. So far my experience with the membership has beeen great and I hope I can keep saving money with it. Thank you to the employee that recommended it. I wish I could remember his name.

Phil did a good job coming out to my house on assessing what I would need for my audiovisual needs. The geek squad also did a great job. Very friendly, professional and made sure the work was done correctly. The gentleman who programmed my universal remote also did a great job. So far, I am pleased with the experience and it is worth the cost.

I am currently a My Best Buy Plus member, which costs $50 per year. Best Buy has another membership called My Best Buy Total, which costs $180 per year. With the one I have; you receive several benefits, such as free 2-day shipping and a 60-day return window on most products. Best Buy also has sales that are exclusive to My Best Buy members. If you upgrade to the Total plan, you receive several additional benefits that are worth it if you buy a lot of expensive electronics from Best Buy. For example, you get 24/7 tech support, VIP member support, 20% off repairs, and protection plans are included with most products as long as you maintain your membership. That includes AppleCare+ for all Apple products where AppleCare+ is available. If you typically buy AppleCare+ for your new Apple products, the savings could be significant if you subscribe to My Best Buy Total instead of buying AppleCare+ separately for each product.

This membership is so worth it, I shop here somewhat often this membership already paid for itself but during the holiday season they literaly just be giving out free money. When You go into the store to buy something definitely ask about the membership and let the tell you the benefits. My favorite is the 60 return/exchange window

My BestBuy Plus membership is well worth the cost. The TV that I purchased went on sale within the timeframe provided by My BestBuy coverage. The price adjustment process was fast and easy. It saved $200.

Definately I would recommend the yearly membership. I got a huge discount with it when I bought a second hand mobile. The membership already gave me lots of benefits and Best Buy keep sending me vouchers. Also their membership page so easy to use and you find everything there.

This was a awesone purchase just for the speed difference in the consoles. Also streaming moives is fast with no lag.

The Best Buy Plus membership is a complete game-changer for any tech enthusiast or frequent shopper. The main advantage is the exclusive member pricing, which often beats regular discounts—perfect for saving on expensive products! Additionally, free standard shipping on almost everything is a huge perk, especially for online purchases. While it doesn't include all the benefits of the Totaltech membership, like installation, Plus is an excellent choice if you're looking for substantial discounts and free shipping without the added cost of other services. Totally recommend it if you shop at Best Buy regularly!

We wanted a new Laptop for my wife and of course headed for Best Buy. The sales-person was knowledgeable and patient in showing my wife and I the features of an HP computer.

If you find yourself frequently purchasing items through Best Buy, then I feel like this really does save you some cash. The deals are pretty good a lot of the time with lots of rotation constantly. Shipping and returns windows really make trying things easy too.

This is the first time I've had a membership card, and it's a great opportunity if you need a lot of technology items, because I find good deals, protection, and good customer support.

I couldn’t be happier with my Best Buy Membership Plus! The benefits are unbeatable—free 2-day shipping, exclusive member-only deals, and extended return windows make every purchase stress-free and rewarding. I especially love the 24/7 tech support—it’s like having a personal tech expert on call anytime I need help. Whether I’m upgrading my home theater, grabbing new gear, or just browsing, I feel like I’m getting the VIP treatment every time. Totally worth the investment. If you shop at Best Buy even a few times a year, this membership pays for itself!