Customer Ratings & Reviews

I don’t know if having this membership helped me secure a certain product in high demand but it definitely made it easier. So far it’s been great, the extended return window is worth it alone.

Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

I’ve been really happy with my My Best Buy Plus™ membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few big purchases. I also like the extended return window—it gives me peace of mind when buying electronics. The yearly fee is reasonable considering all the benefits, and I’ve found it especially useful during sales events and for getting early access to deals. If you shop at Best Buy even a few times a year, the membership pays for itself quickly.

saved me alot of $ during blabk friday sale. I was able to get free dilivery and removl of old washing machine.

We love our new Samsung refrigerator. Great design, spacious, and super quiet. The freezer had two types of ice. Delivery was fast and efficient. The price was reasonable for the quality. Highly recommended

If you shop at Best Buy more than once a year, this is a no-brainer. The free 2-day shipping is great, but the real value for me is the extended 60-day return window. It takes the stress out of buying expensive tech because I have two full months to decide if I want to keep it.

Having this membership gives you peace of mind that if something happens to your product they are there to help you with it. I have used it before and the process was a breeze. Very happy with the service.

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

I’m very satisfied with this membership. It works very well for me and meets my needs perfectly. I find it very useful and definitely worth it. I would recommend it.

The membership is well worth the security of having the Geek Squad to ask any questions on today’s electronics. The extended warranty gives you peace of mind if any problems arise. I would highly recommend the quality and great prices from Best Buy’s!!!

This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

This is my first year as a Best Buy member, and honestly, it’s been solid. I signed up when I was buying a new TV, and the membership paid off right away—I saved some money on the TV and even earned Best Buy rewards that I used toward another purchase later on. It was a nice bonus for stuff I was planning to buy anyway. I will say, the phone customer service line was kind of a hassle—way too much back and forth. But when I went into the store, the folks there were wicked helpful. They got everything squared away without a problem. All in all, it’s definitely saved me some cash, and the perks have been worth it. If you shop at Best Buy now and then, it’s not a bad deal at all.

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

Good to have if you shop at Best Buy a decent amount. Pays for itself if you remember to use it.

I hate purchasing in-store programs, but honestly, this one is worth it. I mistakenly bought a monitor that I thought was the correct model from the box, but it was a different model. I couldn't return it for about 2 weeks because I was busy with life and work, but this program makes it so easy. No questions asked and a full refund. I 100% plan to keep this.

Our new laundry room is small but the delivery/install crew managed to install the washer and dryer with pedestals without any issue. And even though they had a busy delivery schedule, they spent the needed extra time to be careful to install it into a tight space without any damage or scratches to the appliance, walls doorways, etc. They also did a great job cleaning up all packaging material before they left. In short, it's what every delivery experience should aspire to be.

They helped me out. They informed me very well about my purchase and a membership I got. They provided a very good customer service which I really appreciate.

The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.