Customer Ratings & Reviews

As a Best Buy card member, I couldn’t be happier with my experience! The rewards points really add up quickly, and I love getting exclusive financing offers on bigger purchases. The checkout process is smooth, both in-store and online, and the customer service team has always been helpful and friendly. Being able to redeem points for discounts on my favorite electronics is such a win. Best Buy has truly made shopping for tech exciting, rewarding, and stress-free!

well, it helped me save money because i decided to spend an absurd amount on legos. it’ll let you know if it’s a deal. might as well if youre gonna be spending the money

Love best buy. It’s the best electronic store ever

great add on to protect your purchases. I upgraded to the total plan and my price matches paid for my subscription for the year and then some!

When I think about technology, I don't hesitate to go to Best Buy. They offer advice, they're patient with me, very generous in guiding me carefully, and very detail-oriented, and I always end up buying more than I planned.

I had an incredible experience at Best Buy while shopping for iPads for my kids! The representative listened carefully to my needs and asked about their ages to recommend the perfect models. They found exactly what I was looking for—at a fantastic price—and even ensured fast delivery so my kids could start using them right away. The service was friendly, knowledgeable, and hassle-free. I couldn’t be happier with the purchase and highly recommend Best Buy for anyone looking for tech help. Five stars all the way! ⭐⭐⭐⭐⭐

This membership was cancelled there was not much detail as well as clarity about the automatic renewal not happy that is why I canceled this.

I recently signed up for My Best Buy Plus™, and it has already paid off in a big way! One of the best perks of this membership is the extended 60-day return window, which gave me the flexibility I needed when upgrading my laptop. I originally purchased a MacBook Air M3, but after using it for a few weeks, I realized that I needed something more powerful for my work. Thanks to my Best Buy Plus membership, I was able to return it after 45 days—well beyond the standard return period—and upgrade to the MacBook Pro M4 hassle-free! The entire process was smooth, and Best Buy’s customer service was incredibly helpful. In addition to the extended return policy, I also love the exclusive member pricing and free shipping on all orders. It makes shopping for tech so much easier and more rewarding. For just $49.99 per year, the benefits far outweigh the cost—especially if you’re someone who frequently buys electronics. If you’re a regular Best Buy shopper, I highly recommend My Best Buy Plus™. It’s an absolute game-changer!

Great value! We purchased AirPods 3 weeks before Black Friday and then they went on sale. With the membership they matched the difference in price without having to return the item.

This year I’ve enjoyed the My Best Buy plus membership. I did enjoy the free shipping, and the occasional members discounts that interested me; however, more then once these same items became on sale one or two weeks after the members exclusive sale which can be price matched, and I have done so more then once. One of the greatest benefit is the extended return window, but that also has its issues. If you are past the “normal” window the app will not let you begin the return you have to go in the store at which point they can and will help you. The only time that I need this feature the staff acknowledged how it could be misleading using the app, as it does not differentiate members and non members for returns.

I appreciate the membership when my MacBook is broken and I had to fix it but I canceled my membership I wish so didn’t so I could just fix it instead I bought a new one and this time I did put protection plan

Went on the app to find what is the best tv for streaming. The guy that helped me was excellent answered all my questions without hesitation

At first we only have less budget for buying washing machine and I’m glad Best Buy employee help me to pick a brand new machine on my budget

So far, quite happy on my decision to become a Best Buy Plus member before purchasing a new TV, sound bar and other equipment. Have already earned the purchase price of membership back in rewards. The price dropped significantly on one of my purchases about 2 weeks after it was taken home and setup. No problem getting the lower price matched without having to lug the equipment and receipts back to the store. Just mentioned the price drop to the cashier while purchasing something else at the Best Buy store and everything was made right in two minutes.

geek squad was friendly and efficient and was careful with keeping area clean

I recently purchased the membership and I look forward to seeing how it works!

After having a devastating fire we were ready to replace our new home TV's. At the same time we purchased the membership. We have already saved over $500 by easily using the BEST BUY app. This membership has absolutely paid for itself and beyond within a month! We were notified of the price change via text message and we would highly recommend.

I was very well assisted by the salesperson Samuel at the Fort Lauderdale store. He gave me several tips and guidance that made me become a loyal Best Buy customer. It was a pleasure to be in the store. In fact, whenever I travel to the U.S., my first stop is always a visit to Best Buy stores.

Was not going to join initially, but this membership allowed for a longer return period as well as a longer price match guarantee in case the computer went on sale in the future. Basically saved the cost of the membership.

This membership really helped me with my purchases well as looking for items In a good price. They send it through review if it’s open box and is amazing as well as the usage of it. I recommend the membership more then anything when you buy in Best Buy