Customer Ratings & Reviews

I went into Best Buy to purchase some rear channel speakers for my surround sound system, after getting all the information from your sales staff he helped me locate the speakers I needed but they were no longer available so he helped me with finding info on some that would work but unfortunately not from BB, so I inquired about a Apple Watch is which he was extremely helpful answering all my questions so I purchased the apple 10 series watch and couldn’t be happier! Plus my membership saved me money!

The value is too great too pass up. Weather you are just getting appliances for your home or a hardcore gamer or a student or a buisness professional this is a must for savings and value to protect your tech needs.

I haven’t had the opportunity to use my membership to the degree in which it provides benefits, but I intend to. I’m still waiting to receive the $75 promotional gift based on my purchase of the MacBook Air. Hopping to receive it soon.

Great investment to help protect yourself. Even when you don’t think you will need it I promise you will.

I would recommend this to anyone the perks you get this actually come in handy if you frequent Best Buy !

I think the price can be intimidating initially, but when it comes to electronics, you'll quickly find that it's well worth 1/2 days of annual working hours in cost. They're cordial and quick to help you when you have an issue with your products. Just don't let the paymeny lapse, or you lose said coverage

As a recent member of Best Buy's membership program, I am thoroughly impressed with the value and benefits it offers. The membership has significantly enhanced my shopping experience, and I wanted to share my positive experience with others. 1. Exclusive Discounts and Offers: One of the standout benefits of the membership is access to exclusive discounts and special offers. I've been able to save a substantial amount on both everyday purchases and high-ticket items, which has made my shopping trips much more economical. 2. Extended Return Periods: The extended return policy is a game-changer. I feel more confident making big purchases knowing that I have extra time to ensure that the product meets my expectations. This added flexibility has been incredibly reassuring. 3. Free and Fast Shipping: The membership includes free shipping on many items, which has been incredibly convenient. Additionally, the fast delivery service means that I receive my purchases quickly, often faster than expected. 4. Priority Customer Service: Having access to priority customer service is a huge advantage. Whenever I’ve had questions or needed assistance, the support team has been prompt, knowledgeable, and exceptionally helpful. This level of service truly enhances the overall shopping experience. 5. Early Access to Deals: The early access to sales and promotions is another major perk. Being able to shop special deals before they become available to the general public has allowed me to snag some fantastic items at great prices. Overall, the Best Buy membership has been a fantastic investment. The combination of savings, convenience, and superior customer service makes it an excellent choice for anyone who frequents Best Buy. I highly recommend the membership to anyone looking to maximize their shopping experience and get the most value out of their purchases.

There’s definitely good value with this. I was able to get money back for something I bought and the employees are very helpful with details about it. I would definitely recommend this if you go to Best Buy even a couple times. it’s super helpful.

Due to a return and price checks / match, it has paid for itself.

Okay, this is by far the best thing you can do if you’re a frequent buyer at Best Buy. It’s a no-brainer. You get your money back instantly. I pretty much purchased my membership and paid it off with my first purchase because I saved the exact amount. I can’t wait to continue using it because you give me crazy discounts. I wish I had purchased it sooner.

Two day shipping works for me, mostly got the payment back as rewards

Can not bit that membership value. Unlimited geek squad support. Mostly Christmas gift gifts I bought it at Best Buy. Best price and if you show better price they’ll match it!

I’m very happy with my Best Buy Plus membership. The exclusive discounts and special pricing really make a difference, and I’ve already saved money on big purchases like my TV. The free shipping is a huge bonus, making shopping much more convenient. What I appreciate most is the peace of mind that comes with member benefits, plus the extra offers that pop up every now and then. Overall, it feels worth the cost and makes me enjoy shopping at Best Buy even more.

Best investment I have made, I have received so much money back and the service and returns have been a breeze as well as refunds for price reductions.

This year I’ve enjoyed the My Best Buy plus membership. I did enjoy the free shipping, and the occasional members discounts that interested me; however, more then once these same items became on sale one or two weeks after the members exclusive sale which can be price matched, and I have done so more then once. One of the greatest benefit is the extended return window, but that also has its issues. If you are past the “normal” window the app will not let you begin the return you have to go in the store at which point they can and will help you. The only time that I need this feature the staff acknowledged how it could be misleading using the app, as it does not differentiate members and non members for returns.

Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

The process of my and transaction was effertless and everything was explained to me.

How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

I only got this as there was a promotion to get $40 rewards on something I was buying anyway - Plus level was $50 so I figured it get at least $10 within the year. 60 day returns is nice, though only as the normal 15 day return period is ridiculous. The Member Only sales have been mid so far.

It actually has came in handy so many times while shopping here and I am an 5-10 times a year customer.