Customer Ratings & Reviews

I would not be able to use my laptop to its full capability without the geek squad. They are amazing and I’m so happy that I got the membership. It really is worth every penny of it.

I purchased the membership and I think it’s a really good thing to have. With this membership you get more time to be able return an item which is great.

This membership is great to have it you get perks like when the item goes on sale you get refunded any you get access to geek squad

Best Buy Plus has been totally worth it. The fast free shipping, exclusive member deals, and longer return window make shopping way easier. I’ve already saved money on a few purchases, so it basically pays for itself. Great value if you shop at Best Buy even a couple times a year.

Best Buy’s Membership Plus has been totally worth it for me. The extended return window, tech support, and exclusive savings make a big difference. I love the free same-day delivery and the added protection benefits — it gives real peace of mind. Overall, a solid membership if you shop at Best Buy often.

I haven't really used the benefits yet, but it helped me get a better price on a new microwave!

Our experience was mostly positive. The sales agent was knowledgeable and well-informed about the products, which made the selection process easier. However, there was a small hiccup—when asked about the Best Products Plus program, we said we weren’t members. The agent enrolled us without fully explaining that there were different levels of membership, and we ended up with a billable tier we hadn’t anticipated. That said, the installation process more than made up for it. The technician was fantastic—prompt, efficient, and very well-organized. He walked us through everything and ensured the setup went smoothly. We highly recommend including Geek Squad for any installations and old equipment removal—they truly elevate the overall experience.

Not very useful to me but would be great for someone who'd use it.

The value of this membership far exceeds it's costs. There are numerous valuable perks and discounts to take advantage of. Highly recommended.

This mid tier subscription is a good buy if you buy any high value tech. I got it mainly to extend return windows beyond the typical 2 weeks. So far I haven't had to use it but the peace of mind is worth the price.

I like the plan, get good benefits and perks! But I really got it for Pokémon card shopping online. Zero luck there! So haven’t really purchased much to really found out the good stuff lol auto checkout bots clear the stuff before you can even view the item.

I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

I’ve enjoy the Best Buy Membership, it protects every item you purchase in store or online, definitely recommend !

We could all save extra money from joining a membership at Best Buy! I'm always in a good mood after spending LESS money buying my favorite gaming devices at Best Buy! Real talk

Was offered the opportunity to join with a credit card for purchasing a new 65" Samsung TV and got a bonus $ of 20% of the purchase price. Thant was enough to come back and get a new sound bar.

Loved the membership - I was able to get extended return windows which are great!

Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

I wish this covered more things. Like free geek squad services .

I just started my membership recently, but, I am looking forward to using my membership perks. It will definitely come in handy for people like me that do not have computer knowledge.

The membership paid for itself. It was 50 dollars and 50 came off with the purchase. Extra time to return items and if it goes on sale they will refund