Customer Ratings & Reviews

Went on the app to find what is the best tv for streaming. The guy that helped me was excellent answered all my questions without hesitation

The membership adds great value to your buying power. I came into Best Buy on Youree Drive in Shreveport and bought a Macbook Pro. I explained it was for my daughter who is going to Texas Tech university for Pre-Law. He offered that i buy the Best Buy Plus membership. First, it gave me a discount on the Microsoft 365 program that she actually needs for school. Texas Tech uses that program. Second, it gives me options when i make purchase like being able to return an item after 60 days. The list goes on all in all i want to thank the salesman and best buy for offering everything i needed. Thank you.

At first we only have less budget for buying washing machine and I’m glad Best Buy employee help me to pick a brand new machine on my budget

Lots of purchase during my purchase period, but found it difficult to obtain services needed afterward. I live a distance and needed some technical help and had to drive to the store and wait around until help was finally available. Normally, I purchase from Apple directly and had not experienced this challenge.

We use the membership to make the purchase of a washer, dryer and TV and easily paid for itself in the long run. We feel this is going to be a great option for us to use.

Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

I’ve really enjoyed my Best Buy membership—it gives me peace of mind knowing I’m covered for any unexpected issues. The benefits make me feel secure with my purchases, and the support has been reliable whenever I’ve needed it. Overall, it’s been a great value and I’d definitely recommend it to anyone looking for extra protection and convenience.

This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays

The salespeople were very good at explaining the membership to my wife and myself. Seeing we do not live near Best Buy, we will probably not use the service as much as if we lived closer to Best Buy. But we feel it will be to our advantage when we do have the opportunity to use the membership.

I haven't used this yet but the workers at my local best buy where so helpful, so I find it hard to imagine that it won't be worth it, as well I will be upgrading to the full coverage.

this is a must need with best buy, it’s like going to the movies and just getting a soda…you need the popcorn…this is the popcorn you need!

The membership was a very smart purchase. Overall, there are great deals. I would definitely recommend my friends to shop at Best Buy. Customer service was also amazing.

Great Benefits included in the package. It would be better if they provided any sort of warranty for the items purchased during the duration of the membership.

Getting protection on electronic devices is a no brainer, but can also be a pain. With Best Buy plus there is no worries!!

The membership came in handy when the prices of our computer purchases dropped and we were able to get the reduced prices.

This was a very good option. Glad that i bought it. Already got discounts on items that I bought, so it tottally worth it.

This membership has been a blessing. There are many perks with this and I take advantage of them. I am normally not one to sign up for things like this but after reviewing the benefits and chatting with one of the employees I decided to try it for at least a year. I like it so much I will keep it renewed. I am very pleased with this BestBuy Plus.

I’ve saved more money with the membership than the actual cost of the membership. Worth it. They also give me credits that I can use to make purchases. Which is dope

I am pleased with the membership and the friendliness of the staff - however instead of a gift card that cannot go towards my current purchase - I would have loved something better from being put out without a dishwasher due to shipping and miscommunication.