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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 35678 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 35,678 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I needed this till we bought a tv and got a price match right now for $350! This is truly the best deal for such a little cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than paid for itself in two weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a computer and got back $65 two weeks later when the price went down. And if it goes down further within 60 days of my original purchase, I can get more $ back. I did have to make a claim but it was super easy to do on their website with chat. The rep was very nice and, within a few minutes of the chat, he emailed me a credit receipt which hit my card a few days later. This benefit, plus member prices and shipping is well worth the money and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why the Best Buy Membership Is a Game-Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone always on the go, the Apple Watch keeps me grounded. It tracks my steps, reminds me to breathe when life gets chaotic, and even lets me take calls when my phone’s buried in my bag. I didn’t think I needed it—now I can’t imagine my day without it. It’s like having a personal assistant, fitness coach, and safety net right on my wrist. Real talk: It helps me stay organized, motivated, and in control. That’s a win in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price match. Enjoy the ease of shopping online. I am pleased with the benefits of having a membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my first question about the program was "is it worth it?" Then answer is yes, it is. As much as I purchase from BB, the program has paid for itself in 6 or 7 months. The best part of the plan is the extended return policy. Had I not had the membership, a recent purchase of a graphics card would have been a 150 dollar brick since it took 2 weeks to determine the underlying issue that caused the return. The computer was the issue, but BB folks didn't mind as long as the item was in the original box with all items intact. So, 1 return saved me that cost. Overall, the program does pay for itself if you make regular or higher priced items. A bunch of small purchases could also add up to create your value. Your mileage may vary, but for the price, I've found it to be a great membership to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best selection of electronic products and I learned so much from the salesman. I was able to put together a great package for a desk top and a laptop and several accessories that really works for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its great for those that want to save a bit of mon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has geat deals for a lot of different item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I would recommend for anyone to not miss this opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're a frequent shopper, it's a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value if you plan to shop frequently, and plenty of good discounts along side it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I purchased is amazing!!! affordable prices and high quality, you can get payment plan with zero interest!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still assessing membership benefits

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it a lot but hope to this holiday season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs and Associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Techs and in-store Associates!! Very patient, polite and helpful. Thank you sooo much!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possibly Useful For Some People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it and with sales often I don't think the sales with best buy plus stands out much. Extended return policy on big ticket items is good for piece of mind I guess.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus membership is worth every penny! Just the extended 60 day return window makes it worth getting the membership but also included is access to special sales and exclusive member only pricing! Well worth the prize!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building a PC? Buy this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're building a new PC and buying some high end, expensive parts from BestBuy this membership is invaluable. The Plus membership gives you peace of mind via the extended 60-day return period that it provides. You'll have ample time to test and make sure everything works with the boosted return window. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it depending on your needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth it for my own personal reasons, primarily the 2 day free shipping. I also like the extended return window, as I have a bad habbit of forgetting to go by the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership…got great savings on my airfryer and washer dryer combo with this membership. Helpful staff and ease of use app. Always be on the lookout for great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager was very helpful and honored the policy of price match even after I purchased the product 3 weeks prior. The membership is certainly worth it!!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of exploring the Best Buy website, and I must say, it was an absolute delight to navigate through! From the moment I landed on the homepage, I was greeted with a clean, modern design that exuded a sense of user-friendliness. As I delved further into the various sections, it became evident that this website was crafted with the user's experience in mind. The intuitive layout and straightforward organization made finding the information I needed a breeze. The navigation menu was conveniently placed, offering quick access to all the essential sections of the website. It was a pleasant surprise to see that the menu remained fixed at the top of the page as I scrolled, ensuring seamless navigation without having to scroll all the way back up. One of the standout features of this website was its efficient search function. It swiftly guided me to the specific content I was looking for, and the search results were accurate and relevant. This saved me valuable time and effort, making me appreciate the thoughtfulness put into optimizing the user experience. The website's responsiveness was commendable. Whether I accessed it on my desktop, tablet, or smartphone, the content adapted flawlessly to each screen size, guaranteeing an equally smooth experience across all devices. It's evident that the developers prioritized a mobile-friendly design, catering to users on the go. The use of clear and concise labels for buttons and links was another highlight. This made it easy to understand each function without any confusion, ensuring a seamless journey through the website. The incorporation of subtle animations and visual cues also added to the overall user experience, creating a sense of engagement while browsing. I was particularly impressed by the well-structured and informative videogame content. Each page was thoughtfully crafted, presenting the information in a coherent manner, and the use of headings and bullet points helped me grasp the key points effortlessly. Furthermore, the inclusion of a comprehensive FAQ section under "Menu" and a user-friendly contact page demonstrated the website's dedication to providing support and assistance to its users. It was evident that the team behind the website had invested considerable effort in anticipating user needs and addressing potential queries. Lastly, the loading speed of the website was remarkable. Pages loaded swiftly, reducing any waiting time and ensuring a frustration-free experience. In a world where patience is scarce, this website's performance was a breath of fresh air. In conclusion, navigating this website was an absolute pleasure. The seamless journey through its well-organized layout, intuitive design, and speedy performance truly set it apart. If you're looking for a user-friendly website that prioritizes the needs of its visitors, look no further. This website has raised the bar when it comes to ease of navigation, and I wholeheartedly recommend it to anyone seeking a stress-free online experience. Much better than other major retailers offering similar packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for Best Buy Goers like myself, I buy a lot from there and having the back-up this membership provides is great!

    I would recommend this to a friend