Customer Ratings & Reviews

The membership only seems helpful if you like to shop best buy or if you have a business and need their help with the tech repairs. Unfortunately, for the average user, I don't think the membership is any help. Unless you find a few products that have the membership special sales. But I found even the membership discounts are still comparable to other online options. However, the extra return policy with the membership is very nice and would be great for people that like to tinker or are unsure if the product they bought they will want to keep.

I guess this is OK, but honestly they used to give these features or benefits away for nothing to customers who passed certain spending thresholds each year. I purchased this membership exclusively for the extended return policy.

Nice deals and the extended two month return window comes in handy just in case the product is faulty or does not meet expectations; two weeks is indeed not quite enough to fully discover certain limitations of certain products

Was originally skeptical on whether my return on investment would be possible. Then I used it 3 times in as many months for big savings!

I made my membership back in a very short period with the extended price match guarantee. It’s well worth the investment.

Did not know about this membership I was educated on while at the store, I think this great

great value for what you're getting with this offer. return policy is extended , bc with tech you never know

This comes in handy and doesn’t cost me that much and I can cancel it anytime I want it works out pretty well. I like it.

Haven't actually employed it yet. Still learning and exploring.

The sales team, the financing options, ease of delivery... always keeps me coming back. Thank you BEST BUY.

The membership was very valuable! The return policy and price adjustment time are extended during Christmas for members. Very helpful.

It was good, I didn't know they added this onto my purchase.

My husband and I moved from Illinois to Texas in October 2024. We purchased a new home so needed to buy refrigerator, washer and dryer, and upright freezer. Our Best Buy salesperson recommended our getting the Best Buy Plus plan to provide “best price” protection and sure enough, a couple of months after our appliance purchases, the prices went on sale. We were able to contact Best Buy and they credited back our account $400 which easily more than paid for the Best Buy Plus plan.

I have the opportunity to get good stuff through promotion sent through them

Excellent customer experience. So easy to get your query solved in no time .

I get access to items on sale! I’m not quite sure of any other perks though.

Got my membership right on time for the switch 2, was able to get it day one

Great if u buy a lot of stuff from Best Buy, it helps you save lots of money

The membership proved to be a real value. Easily reducing my overall purchase price, as well as the additional benefits of free delivery, price, matching, etc..

This membership either feels like the greatest deal in history, or no deal at all. There never seems to be an in-between. Occasionally the perfect deal will pop-up and I'll have huge savings, but most of the time I forget about it entirely.