Customer Ratings & Reviews

Exceptional service from sales to delivery. After sales Support was also exceptional not to mention competitive pricing.

Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

I had a most helpful and knowledgeable salesperson (Stanley) at Best But. Also George, the manage, also courteous and helped with good information to signup for membership to get great perk such as free delivery. Stanley patiently answered my questions and found price matched rates and completed orders seamlessly.

Love the membership it pays for its self in no time. Products have more return time

I returned to the Sterling, VA location after a great experience with my first laptop purchase, and I’m happy to say my second visit was just as smooth and satisfying. The staff was knowledgeable, efficient, and made the process quick and easy once again. It’s clear they value customer service here

I haven’t had to purchase electronics in a while up until about a few months ago. I can honestly say that great customer service goes a long way and knowing the products helps making a purchases a lot more easier. I hadn’t planned on opening up new credit card, but this was so worth it. I think this is the first card I had where you really see awesome rewards and it does not take forever to get them. It actually feels good to enter a store and not get overwhelmed and feel pushed into buying things you don’t need. Thanks Best Buy!

This membership is highly beneficial to have. It provides excellent services, discounts, and additional advantages. It assists you in purchasing products at competitive prices. Therefore, I recommend this membership to anyone interested in saving money and receiving new offers.

This membership was worth it and hopefully will still is. So far my experience with the membership has beeen great and I hope I can keep saving money with it. Thank you to the employee that recommended it. I wish I could remember his name.

I think the ability to price match within 2 months of purchase is a great value.

I love having my BestBuy membership. Its definitely worth it's value! I just started my own business an plan on utilizing my membership to get everything I need from Best Buy!

I loved having a membership with Best Buy. One of the best perks is being able to price match when buying an item from them. You get deals all the time and have protection over the items that you buy.

Love the peace of not having to worry about getting the best deal or returning items. Great deal and peace of mind. Always a great value and love the service always there for me at Best Buy!

Love my membership. Overall a great experience with the membership and love saving money

I am new to the Best Buy membership plus program. Currently I have experienced some great deals, which is always helpful as a college student.

This was a good idea to add as there are benefits for doing so

Didn't think I wanted this membership but it's great! We've purchased 2 large appliances. Had wonderful help from our sales associate and even received money back when the price dropped lower for Black Friday.

We received a credit refund for the reduction in price of the laptop we purchased three weeks earlier.

It is probably worth getting for the return policy extension. Personal experience is that an open box monitor I purchased is not performing as expected. As I did not have the "paid" membership yet the option to return fell outside window. Lesson, Probably worth having is you are buying electronics that you need for work or other enterprises.

I’ve been really impressed with the Best Buy Plus membership. The free 2-day shipping and exclusive member pricing have already saved me money on a few purchases. I also like the extended return window, it gives me peace of mind when buying electronics. It’s definitely worth it if you shop at Best Buy regularly. Great value overall!

It's great having easy returns and special deals. Worth the annual price.