Customer Ratings & Reviews

"I'm very pleased with the Best Buy Plus Membership. The added benefits like free shipping and exclusive discounts have definitely been worth it. It's made shopping more convenient and saved me money. Highly recommend for frequent Best Buy shoppers!"

I love having the membership i was able to get many things for a lower price because of my membership. It’s the best thing i’ve purchased this year!

So many great deals, i bought my first oc from there and it runs amazing!

If you are someone who spends a lot at Best Buy then you should definitely consider becoming a "My Best Buy Plus" rewards member. The longer return window is almost enough to be worth it for those of you who want to try things before you commit to an item and then of course the discounts help from time to time as you rack them up. I say try it for a year and if you realize it isn't for you then you can cancel as needed.

Customer service still exist i enjoy spending my hard earn dollar in stores that still value there Customers. Best buy have all the top brands and a good prices. I kind of wish they sold groceries.

I am not really one to get into programs like these, but this one really made sense to me and was explained to me in detail by the manager that was on duty. Got to love the membership pricing and special deal. If you're considering,,, I highly recommend..

Getting a membership was the best thing I did , it’s very helpful and you get points

Yes you have grab a membership just gives you a great piece of mind for all your purchases.

Love having the membership. Nice to have if or when needed. Also Best Buy is the store to go to buy all your appliances and electronics .

Best Buy Plus has been a game changer for me! The membership gives you access to exclusive member-only deals, which means I can grab some great discounts that aren't available to regular shoppers. The real highlight for me, though, is the extended return window. It gives me extra time to decide if a product is right for me, which is a huge bonus, especially for bigger purchases. Plus, with free 2-day shipping on tons of items, I save time and get what I need quickly. If you shop at Best Buy often, this membership is definitely worth it for the added savings, convenience, and peace of mind.

This membership was a complete waste of my hard earned money. I bought a used controller from the best buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit i recieved had none whatsoever. This was disheartening to say the least but I honestly don't know if I could bring myself to pick this unit up with my bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the whole surface, having become stuck in the grease that covered it. But then i put on my glasses. and upon closer inspection because even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, i saw that they were caked with an unknown, whitish/yellowish residue (which i can only assume is skin. truly revolting) It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually, but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

I find the extended return policy useful as the normal 15 day limit is very short. The delivery and other benefits make this a useful purchase and the occsional special benefits ( Sunday ticket price reduction) pays for the cost. If you spend a lot at best buy this is a good purchase.

I purchased a Apple iPad and I’m very happy with my purchase and the customer service at the store the day I bought the iPad

Pretty good deal. I got it because of an apple promo but ended up saving hundreds on a washer. Would recommend if planning a large purchase in the next year

It's ok. I like it for the 60 day return policy that's about it.

It is worth the price. The membership offers excellent value for what you receive. Whether it's the quality of the content, the level of support, or the exclusive access to resources and features, it consistently delivers beyond expectations. I’ve found that the benefits far outweigh the cost, especially when compared to similar services. It’s a worthwhile investment for anyone looking to get the most out of their experience."

Great service! I appreciate all of the employees at Best Buy!

We wanted a new Laptop for my wife and of course headed for Best Buy. The sales-person was knowledgeable and patient in showing my wife and I the features of an HP computer.

Works as it should, very fast, good laptop xxxxxx

Best Buy membership is Great, great offers best warranty