Customer Ratings & Reviews

I bought this so I could return a TV, but I've gotten some good rewards and sales bonuses, so it's definitely worth it if you're going to be shopping like that... I just hope that once I'm settled in my new house I won't be shopping at Best Buy like I have been.

Very slow processing of membership plus benefits. Waiting for almost a month to receive the $25 credit for purchasing an item worth more than $500

I love this membership. It is worth the cost just for the extended return policy. I also buy all of my large electronic purchases from Best Buy.

Pretty good deal! I think it’s worth it since I was able to do a $50 back because I purchased a laptop and I noticed you get even more discounts being a member

The bestbuy is always perfect for the deals and latest electronics in their stores

Joined because it gave is $50 off a tv we had already decided to purchase. Not sure we have used it for anything else. I don't recall what it does, except I think it gives us a longer return period

I wasn’t sure if the Best Buy Plus Membership would be worth it, but after a few months, I can confidently say it pays for itself. The free 2-day shipping is a game-changer, especially for last-minute tech needs. Plus, getting exclusive discounts on select items has already saved me more than the membership cost! One of my favorite perks is the extended 60-day return window—no more rushing to decide if I want to keep a gadget. It also includes special access to sales and member-only deals, which has come in handy when upgrading my setup. If you shop at Best Buy even a couple of times a year, this is 100% worth it. The savings, convenience, and perks make it a no-brainer.

I have the Best Buy yearly membership. I bought it this week. I have used the Geek services three times already! I was so impressed by Geek service man "Nate" who did everything possible to explain things about my laptop and tablet I did not understand.

Normally I would give a higher rating. I recently purchased a new refrigerator, paid to restore my membership and requested 12 months interest free payment plan. When I received my 1st bill it was not for the 12 month plan and to avoid paying interest I paid the total amount. Not happy.

Seems to work fine at this point although most products work well for a few years at least

Let’s talk about this membership now. I only got it because I was turning trading in a laptop and at this point in time to offering a special or if you had Best Buy membership, you got an extra 10% on your laptop trade-in so at the time the membership was 50 bucks the laptop I was trading it was 800 so I was gonna get an extra $80 which to me is a no-brainer. I get a free membership but I get paid 30 bucks to get the membership and who knows if I use it in the future I may get more money just a good deal, however I got my gift card for 880 bucks didn’t use it right away waited five days and by the time I went to go use it 600 and something dollars if it had already been used and it wouldn’t replace it but they replace it. They wouldn’t give me a new one for the 200 bucks left so that didn’t get stolen so I had to spend it immediately and stuff I didn’t even want it. It’s pretty crappy, especially crappy because I contacted them within hours of the person actually using it and the person hadn’t picked up the product yet. They had been delivered yet. It was an online order so they should’ve been able to stop the order from going out and putting the money back on my car, give me a new card and no one would’ve been out anything, but there was a red tape in the back office this and got lunch investigation I never heard back from 660 bucks my laptop. My MacBook Pro sucks cause I love that computer. I love the $600. I didn’t get it.

I love the member pricing. I do think we can use more coupons from time to time!

We shopped for a replacement watch that had all the bells and whistles necessary. We were so pleased with the sales person who was able to help and show us the best selection for our needs.

This has been marvelous to have given that it has protected me from a laptop of a Lenovo Yoga device that I purchased in August of 2023 (albeit, it extended a year from the purchase of that, so I did not get any use out of it).

I’ve really enjoyed having the My Best Buy Plus™ membership. The exclusive member-only deals and free 2-day shipping have already paid for themselves a few times over. I especially appreciate the extended return window, it gives me peace of mind when making bigger purchases. The yearly membership is totally worth it if you shop at Best Buy even a few times a year. Highly recommend

A lot of perks well worth it if you buy a lot from bestbuy

Yes, it’s been great being a member of the Best Buy family

None of your employees would help me put the 65 inch tv in the back of my truck and I’m 75 years old with a brace on my left knee and luckily a man volunteered to help me and tied it down. Tv made it home safely….

The best buy is the best thing because he helped me to get a lot of stuff and he gave me discount in My membership helping me for get a lot of stuff I needed it but I don’t have enough money to get it but thank you for the best buy and then thank you and I’ll be the membership

Unfortunately ordered a computer through my 2 day delivery membership and it never came. To add insult to insury, Best Buy made it so difficult for me to get a refund for undelivered merchandise. Would not be renewing.