Customer Ratings & Reviews

One of the best memberships we've gotten. The rewards alone are worth it, but the ability to return things for an extended period and the fact that everything comes with a warranty gives piece of mind when purchasing expensive items.

Great customer service he knew his products and was patient with all our questions.

We love our tv. We went a little bigger and with the sound bar it is good.

I saved $100 alone with price match guarantee that comes with it. Will definitely recommend

Last month, I accidentally stepped on my laptop and had to replace it. I went to Best Buy and had a wonderful experience. The salesperson was very knowledgable and friendly. He suggested purchasing the membership. I was hesitant at first, but with all the benefits I received, it has already paid for itself and then some. Highly recommended!

Just started using the membership after buying the Nintendo switch 2 the switch is getting returned but the membership definitely isn’t getting canceled I wish I had this when I bought my tv and monitors and the deals stack so I’ll no longer need to drive 30 plus minutes to micro center I can just get it ordered and with the benefits it’s faster and worth the money

Have saved $200 in first month by claiming lower price when on sale . However, am bombarded with emails several times a day which is wuite annoying

Greatest place to get a new TV and the greatest help possible explaining the different variations and reasons for viewing and how you view your TV setup and whats ideal for you i appreciate Best buy and the staff for the purchase

The day i decided to become a bestbuy plus member is when i experienced the worst treatment from bestbuy delivery team. I bought a washer and dryer and the delivery date they told me was fine but i realized i and my spouse wont be home until later that day. They usually say 7am to 7pm is the time for delivery. So i called 2 days prior to let bestbuy know that we would be home by 2pm and they said they would put in the request. On the day of delivery the driver called me around 12 and i explained rhat i already called best buy that my spouse should be home by 2. He said they could squeeze me in. But his supervisor called back and was angry she said she cant honor the request i kept explaining to her but she became rude and yelling at me, i even called the bestbuy corporate office and put her on a 3 way call. It was horrible. I told her I dont even understand how she works in a field like this. ExTREMELY RUDE. She told me to cancel my order. I told her i only buy my electronics and things in that nature from bestbuy. i went off on her because requesting I cancel the order to go buy from somewhere is ridiculous and you are working for bestbuy. I have made up my mind to cancel my membership, its not worth it. I am customer not her child.

I have been a Best Buy Customer for many years, and I can tell that this is the best investment I have made at Best Buy so far! the ability to test products for 2 straight months and be able to return them at no cost is a game changer, that's more than enough time to really test a product and see if it's the right fit for your needs. Good job Best Buy!

I have this membership but don't really know too much about it. I do know it extends my product return window. Other than that I haven't really seen much of a return on the investment. I'm likely going to look into this more or speak with an associate next time I'm in the store and find out what other perks I can get from this membership

I actually find the prices are solid. Delivery and support are very good. Knowledge on TV's etc. varies from store to store, but membership and geek extended support plus being able to look up my past purchases really helps. Login to web allows me to see extend warranties, purchase dates, purchase history in one place.

Buy this before you make a major purchase. I love the extended return windows that it gives you.

The Best Buy membership gives great discounts, fast support, and real value on tech purchases

We are enjoying our new SONY 77" TV. The Best Buy employees were very knowledgeable and assisted me in my purchase of a quality TV. Thank you.

This membership has great value and I would recommend to someone else to buy.

Great people - absolutely no hassle returns. Bought a 13” Mac book - too small for my aging eyes. Returned it for a 15”. Staff helped me make the exchange - no questions asked, no hassle. Purchased a My Best Buy membership at that time, returned within 60 days and received a $150.00 price match refund - again absolutely no hassle. Have been a customer for many years because of their policies and people.

Definitely worth it! I just saved $250 on my purchase! If you have a big family this is a good way to save money for the holidays!

Great deals and good timing on early stuff would recommend

Best purchase I made n awhile. Music sounds magical