Customer Ratings & Reviews
- Model:
- AO10KF
- SKU:
- 6553144
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the POWERHUB ULTRA 10,000mAh portable charger's portability, long battery life, and compact size, finding it easy to carry and convenient to use. The built-in USB cables are a popular feature, eliminating the need for extra cords. Positive feedback also highlights its lightweight design and compatibility with various devices.
This summary was generated by AI based on customer reviews.
Would not charge my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying an open box charger. Get a new one
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
I am sorry to hear about the issues with your device. Please contact support for assistance.
This thing failed after about four months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are great, I must have gotten a lemon. Of course, Best Buy won't take it back or make it right in any way. Really a waste of money.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello!
Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. For assistance with tech support and warranty claims please fill out the below ticket. The ticket contains crucial information we need to assist in a timely manner.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is OK but you can only charge a device a little and it takes for ever. Also the cord are very short so you can not keep charging while talking or using your phone or tablet
No, I would not recommend this to a friendDont Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 1 month. I was unable to return to Best Buy!
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
We hate to hear that you are having problems with your charger and want to see if there is anything we can do to help. Can you please answer the questions below so that I can get a better idea of what may be happening with the device? (Please answer these questions in the body of your reply)
Do any of the lights come on, if so how many?
Do any of the lights blink, how many and when?
When you connect the myCharge device to your phone please remember to press the power button on the myCharge for 2-3 Seconds, what happens then?
What is the model of the phone and/or tablet are you trying to charge?
Please confirm the model number of your myCharge device, this should be located on the back or side of the device.
Is the device not charging itself, not charging the phone, or both
Kind regards,
myCharge Team
No longer charges up when plugged in
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after 6 months. Never dropped or damaged.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
I am sorry to hear about the issue you are having, please contact support for assistance.
https://support.mycharge.com/hc/en-us/requests/new
Poor charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to charge i was not please at all. I dont get a ggod charge for an hour
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
- Pros mentioned:Battery life, Portability, Size
The best little battery pack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best battery pack for your devices that I have found. It is great for traveling since all the cables you need are already attached and neatly tucked away until you need them. It is also easy to recharge the battery pack by simply flipping the ac plug out from the body.
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed
phone/tablet battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased, battery lasts a long time and charges fast also
I would recommend this to a friend - Pros mentioned:Battery life
Portable phone charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product. Can go anywhere. I don’t have to worry about losing charge on my phone.
I would recommend this to a friend - Pros mentioned:Charging speed
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this unit is self-contained and charges my phone quickly.
I would recommend this to a friend Nice charger!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like using this charger, it is the best thing that I have ever invested into. I would recommend this to anyone and everyone!!
I would recommend this to a friendPortable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Super convenient . Fast and reliable. 10/10
I would recommend this to a friendGreat charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came fast works great. I would recommend this to friends.
I would recommend this to a friendDoesn't keep charge after only 2 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from the Best Buy store in Rego Park, Queens NY while waiting for my laptop to be picked up from Geek Squad desk. Just a month & a half later, this product is not even keeping a charge. Of course, I've already thrown out the box. I am very upset about this.
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .I’m sorry to hear about the difficulties you’re having with your charger. Please fill out the ticket below for assistance with tech support and/or warranty claims. The ticket contains crucial information we need to assist promptly.
Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.
Any reply to this email will not further the warranty or tech support process and will not have a reply.
Thanks,
myCharge Customer Support
Unhappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these two years ago. Thought the newer ones would perform better but this charges my phone twice as slow and the body is also bigger it doesn’t fit in the same outlet the first one did. Bigger and slower? BIG THUMBS DOWN
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
I am sorry to hear that you are unhappy with your device. If you have any issues with it or have any questions, Please reach out to our customer support.
https://support.mycharge.com/hc/en-us/requests/new
stay away , customer service non existent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible customer service, They don't honor their warranty. They will respond and ask for info that was already provided and then stop responding. Do NOT BUY. This company is a fraud
No, I would not recommend this to a friendBrand response from myCharge Customer Care
Posted .Hello,
I'm sorry to hear about the issue with your device, please contact support for assistance.
https://support.mycharge.com/hc/en-us/requests/new