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Customer reviews

Rating 4.7 out of 5 stars with 315 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Shockwafe 9.2.4Ch 1300W Soundbar System, particularly regarding its sound quality and impressive bass. Users find the setup process to be straightforward and appreciate the system's powerful output. The volume is also a standout feature, with some comparing it favorably to other surround sound systems. Finally, customers appreciate its ease of use, especially with eARC and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 315 reviews
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is hands down the best sound system I have ever owned!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope. Don’t waste your time. They need to really rethink their strategy. It’s an 80’s brand that’s really dead. 1300watts is great but it really needs a designer. Sound and product. A. It’s ugly. B. It doesn’t work properly. Music and voice is very flat. I loved the remote, fk apple and it’s simple bs that everyone is trying to emulate, but it doesn’t sound right. Music is terrible and so is voice. It’s very specific to movies. Which is great if you want only that, but most people looking for a sound bar solution want a overall solution. Don’t get me wrong, dual subs, 1300watts, earc, and the other bells and whistles is great- but they need to work and look nice. Its 2022. Incest in a product designer and also, most importantly- it needs to work! This didn’t work. I put classical and hip hop; it sounded like sht.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied Costumer here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome speaker. I live the sound either music or when we use it on movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this system was in my price range, the two 10 inch subwoofers don’t seem to produce the depth and richness I had hope for. It’s an average performing sound system, easy to set up, and adequate for most home uses.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio sound from this system. Doesn’t mix audio well from apple tv. Sounds fair with a stand alone disc player. Center is very harsh. Bass is not like described. Doesn’t get deep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sketchy— don’t buy from marketplace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sketchy company that plays pricing games and ships things so it can easily be stolen. Not to mention Best Buy themselves do NOT protect you against anything that happens with a “marketplace” order. Foreign company that only responds to inquiries overnight— look elsewhere — I’ll be returning this ASAP a month after ordering and finally receiving it… and then noticing the price is cheaper than when I bought it… again— don’t buy from BB marketplace, you’ll get screwed (even with their membership)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chunchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a better hbmi cable. If you don't purchase a high quality cable the sound can crunchy. With such a high quality system im disappointed they didn't think of this detail

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too pricey

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds as good as a 200 system / sound bar , measured amperage from wall , does not pull nearly the wattage it claims , for music it is terrible no 2 ch stereo mode , but i will say for movies is it is great , however i personally have a sony system for 250 that is better or as good for immersive sound , for the 2k or 1500 , you can easily purchase a nice reciever and seperate speakers with dolby atmos and have far better quailty , i returned my system and did just that , yamaha reciever and klipsch floor standing dolby atmos for the same total price , sounds way better for music AND movies. Dont waste your time. The actual value of this would be great at arpund 250 to 400 on the high end .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have not had any issues with it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of one of the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is delivered as promised, loving proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice equipemnet. Im sure there us better and im sure there is worse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Machine gun noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps making a machine gun noise. Need to turn it off then back on again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Real atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nakamichi knocks it out of the park again! Would have given 5 stars, but the interface can be cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Anazing and wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundng and wonderful if you dont want to put apeakers in your wall! Highly recommend for those who want an amazing system. Great sounding for a wireless surround sound speakers

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Transform Your Home Theater: Nakamichi Shockwafe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by the Nakamichi Shockwafe Ultra 9.2.4Ch Soundbar! This soundbar is truly a game-changer in home audio. Firstly, the audio quality is simply phenomenal. The Dolby Atmos support creates an immersive sound experience like no other. I feel like I'm in the middle of the action when watching movies or gaming. The clarity and depth of the sound are exceptional, whether it's the booming bass or the crisp highs, every detail is perfectly reproduced. Setting up the Nakamichi Shockwafe Ultra was surprisingly easy considering its advanced features. The instructions were clear, and the wireless subwoofers and surround speakers connected seamlessly. The eARC and SSE Max technologies ensure that I get the best possible sound quality from my compatible devices. Speaking of design, this soundbar looks sleek and stylish in my living room. It complements my TV setup beautifully. The build quality is solid, and the wireless connectivity makes it a breeze to integrate into any home entertainment system. The versatility of this soundbar is impressive too. Whether I'm streaming music via Bluetooth or watching a movie with family, the Nakamichi Shockwafe Ultra delivers consistently exceptional performance. Overall, I am beyond pleased with my purchase. This soundbar has transformed my home theater experience. If you're looking for a premium soundbar with Dolby Atmos support and incredible audio performance, look no further than the Nakamichi Shockwafe Ultra 9.2.4Ch. It's worth every penny and then some!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even close to worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought so many electronics from Best Buy in the last 20 years and this is by far the biggest waste of money I have ever spent. The product works no doubt about that so this isnt a review about a faulty product but my Yamaha surround system that I was using was 1/3 of the price and superior in every way! I could not believe it either i have talked to so many people in product support and tech service to try and optimize my settings and like I said it works but for the price I never imagined I would be making such a downgrade. I'm extremely disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound system ive ever owned. Very clear. Geek Squad set it up in 30 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Very clear setup instructions. Deep bass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this system for under a year and it does not sound like a 1300W system anymore. I've messed around with the settings and moving the subs around and nothing. I would never buy from this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    UNBELIEVABLE BASS, RESPONSIVENESS, AND CLARITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever sound system, and it's probably the only sound system I'll ever need! As someone who loves bass, this sound system is incredible! At even a low volume it absolutely shakes my entire house, I'm not even joking! I step outside and can still feel the bass! The sound is crystal clear even through the bass, and for movies and games it is so responsive and the sound truly immerses you! The setup took less than 10 minutes, and the customer service is incredible! It is the most advanced technology by far with eARC and all the channels and dual subwoofer technology. And for those wondering, the sound system looks beautiful and fits into any home.

    I would recommend this to a friend