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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Pro Smart Baby Monitor & Wall Mount highly, particularly praising its excellent camera quality and ease of use. Many appreciate the functionality of the wall mount, which provides a clear view of the baby's sleeping area. The monitor's ability to display room temperature is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Baby Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The baby monitoring is awesome! The app where multiple users can log in to is awesome! The video is clear. The motion detector future is awesome. I love that it predicts when the baby is sleeping or if the baby has been active. I would recommend this baby monitor to all of friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There’s a yearly fee..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoy having this BUT I must have missed the fact that there’s a fee for the subscription. It’s basically useless without paying it. You will get an alert that sound/motion was detected but can’t see the video without the subscription (you can only see it live). $300 a year is what gets you the most features, which in my opinion is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the owlet but this is so much better. I did some research online and this was ranked number one so i decided to give it a look and to say the least i am far from disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My wife and I love how easy it is to use. The app shows us so much information. We are so happy with this purchase! The clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best infant/toddler camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features and video quality is great. This is the perfect camera for your infant and toddler

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor is amazing, I didn't think it was necessary when my son was first born but his dad said he really wished he could see his son more during the day. So far it's been worth every single penny, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Goodbye Owlet. Hello Nanit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of struggling with the Owlet cam, we finally did our research and switched to the Nanit. It’s a night and day difference. It doesn’t constantly disconnect. The camera quality is great. It stays online and connected as long as you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Talk about quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a baby shower. My sister loves it. The perfect gift. She was so excited to get to set it up. Was simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your using this for strictly above the crib it is a great camera when its working. Mine keeps disconnecting from the video feed and i have to restart the app to get it to work. The base can not really be stood up like the videos show. It doesnt rotate 180 degrees. It swivels a little bit side to side but barley moves trying to stand it upright. I was told this was the best on the market. I wish we would of bought the other model that has alot more movement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check around first

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey compared to what's out there and added subscriptions are needed if you want to unlock and features beyond watching. I would do research and ask around before committing. This product also missed a couple key incidents due to not having the subscription. Poor customer experience and poor customer service based on our experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of good things about it! Camera is great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great cam with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and features. Only thing keeping this from 5 stars is having to pay a subscription to have some of the more premium features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor is a lifesaver. Gives us less anxiety leaving our sweet daughter alone in her room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is worth peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to setup and gives parents peace of kind when it comes to montitoring their newborns. Nanit monitors motion, sound, temperature, and even tracks habits (with a subscription). You can watch from your smart phone or even Amazon Echo Show. It’s definitely the best system on the market currently.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so techy we love it, the camera quality is amazing and we love how it tells you when baby fell asleep and woke up and who’s caring for baby

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Great baby monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great baby monitor even without the subscription. The nanit bands are a must have for the peace of mind while your baby sleeps alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in kids room. Good quality and very easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    habit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech. Good looking. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nanit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up and the app provides the monitoring needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security issues plus high cost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nanit Pro Smart but ended up returning it shortly after. On the surface, it’s a very cool device with plenty of features. However, security concerns quickly made it a deal-breaker for me. I use a password manager, had a unique password set up, and even enabled two-factor authentication—yet one day, my wife heard a strange man’s voice coming through the monitor. The moment I got home, I took everything apart and returned it to Best Buy. That was enough to completely shatter my trust in internet-connected baby monitoring devices. We’ve since gone back to using a traditional, non-internet baby monitor and feel much safer. On top of the security issues, the Nanit Pro Smart is extremely expensive, and the ongoing subscription fees make it even harder to justify. I strongly recommend avoiding this product. Stick with a standard baby monitor—you’ll save money and, more importantly, peace of mind.

    No, I would not recommend this to a friend
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