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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Pro Smart Baby Monitor & Wall Mount highly, particularly praising its excellent camera quality and ease of use. Many appreciate the functionality of the wall mount, which provides a clear view of the baby's sleeping area. The monitor's ability to display room temperature is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so techy we love it, the camera quality is amazing and we love how it tells you when baby fell asleep and woke up and who’s caring for baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor is a lifesaver. Gives us less anxiety leaving our sweet daughter alone in her room.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of good things about it! Camera is great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you an idea of how your baby sleeps over night. Not 100% accurate. The app is glitchy sometimes. Overall you gain a lot of insight on how your baby sleeps during the night.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Great baby monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great baby monitor even without the subscription. The nanit bands are a must have for the peace of mind while your baby sleeps alone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Baby Monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great peace of mind. App is great and smooth. Sound works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby monitor of choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the baby monitor. Stop looking elsewhere or trying to get something cheaper, this one provides a ton of piece of mind and is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in kids room. Good quality and very easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    habit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech. Good looking. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor will definitely help you have a piece of mind while your child sleeps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Baby monitoring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sharp & clear ....................

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good quality and easy to setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good value for the money. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something that will work for longer than 6 mon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works...as long as you maintain your subscription to Nanit Pro! After 6 months, you lose access to some of the most basic and helpful features. There is a feature that will tell you when the baby was last put in or out of the crib, very useful for tracking how long your baby has slept. Locked behind a paywall (on a product you paid $300 for). Another feature that shows you the history for the last week. Locked behind a paywall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great baby cam system!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the tech on this camera. I will say having to choose the stand vs. regular mount is a hard choice> I may still buy the floor mount to ensure I can get it into the right spot and not have it so semi-permanently attached to the wall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security issues plus high cost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nanit Pro Smart but ended up returning it shortly after. On the surface, it’s a very cool device with plenty of features. However, security concerns quickly made it a deal-breaker for me. I use a password manager, had a unique password set up, and even enabled two-factor authentication—yet one day, my wife heard a strange man’s voice coming through the monitor. The moment I got home, I took everything apart and returned it to Best Buy. That was enough to completely shatter my trust in internet-connected baby monitoring devices. We’ve since gone back to using a traditional, non-internet baby monitor and feel much safer. On top of the security issues, the Nanit Pro Smart is extremely expensive, and the ongoing subscription fees make it even harder to justify. I strongly recommend avoiding this product. Stick with a standard baby monitor—you’ll save money and, more importantly, peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and my sister and her husband loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby Monitor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister that was having a baby. She called me and said she it was the best gift and absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this baby monitor! When going to bed it gives us the ease when monitoring our babies breathing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Does the job, an upgrade from the previous version

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, better reception , provides notifications at the appropriate moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Baby in the Family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and wife to use fir their 1st baby. it was on their "must have" list. They are excited with the purchase.

    I would recommend this to a friend
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