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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 141 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers praise the 4D - Screen Mirror + Lightstrip Kit for its ease of use and overall performance, especially when used in cinematic mode. However, some customers have expressed concerns regarding the adhesive quality, noting that it doesn't hold very well. Others have mentioned difficulties with the initial setup, app connectivity, and inconsistent brightness of the lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 141 reviews
  • Cons mentioned:
    Adhesive

    Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work as well as id hope and it fell off the tv :(

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We are so sorry to hear about this. Do you live in a humid area? The reason we ask is that the adhesives can be affected by humidity causing the stickers to lose their adhesiveness. Have you also cleaned the back of the tv before you place them? As dust and other particles can also make the stickers weak. If you are having issues turning on the device, please send us a message via our support team online and we can assist you on that anytime!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install, though the printed directions don’t quite match the ones on their website. The final product looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Adhesive is awful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about a month and a half. Now the lights keep falling off the TV. The adhesive isnt strong enough to keep them on. I did a quick google search and saw on reddit that this is a common problem with nanoleaf products , i wish i did better research up front this was a waste of $100

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We are so sorry to hear about this. Do you live in a humid area? The reason we ask is that the adhesives can be affected by humidity causing the stickers to lose their adhesiveness. Have you also cleaned the back of the tv before you place them? As dust and other particles can also make the stickers weak. You may also use extra Command strips as our other users have done. We appreciate your patience with us and please let us know how we can help.

  • Rated 2 out of 5 stars

    The adective its not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the product on best buy , and all in there still desapoointing me , The stick that the product brings doesn't work I had to invent to be able to glue it , for the rest its give me a little bit of work to set the product i dont recoment to buy nothing there

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We’re sorry to hear that your experience with the Nanoleaf 4D didn’t meet your expectations. We appreciate your feedback and understand how frustrating it must have been to deal with the adhesive issue and setup process. That’s definitely not the experience we want for our customers!
      Please reach out to our support team, and we’ll do our best to assist you with a better solution. Your feedback is invaluable in helping us improve, and we truly appreciate it

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PHENOMENAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular quality! Extremely easy to install. Really completes the room & makes our television experience incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Visually pleasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I love is that it makes the tv look bigger with the added color effects. It is super responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay attached to telvision. Product needs to come with stronger adhesive stickers to stick to the television. For over $100, I would think that is not too much to ask.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Thanks so much for your feedback — we really appreciate you sharing your experience. We're sorry to hear the adhesive didn't hold up as expected. That definitely shouldn't be the case. Do you live in a humid area? The reason we ask is that the adhesives can be affected by humidity causing the stickers to lose their adhesiveness. Have you also cleaned the back of the tv before you place them? As dust and other particles can also make the stickers weak. If you are having issues turning on the device, please send us a message via our support team online and we can assist you on that anytime!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, when I plugged it in it was super easy to install and was very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects with iHome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects with iHome easily and synchronizes with the music better than any other device I’ve seen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go with Govee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a year and then stopped working. Probably shouldve went with Govee.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We are sorry to hear that your Nanoleaf 4D stopped working after a year. That is certainly not the experience we want you to have, and we understand how frustrating it can be when a product fails over time. There are a few troubleshooting steps we can try to confirm whether the issue is with the controller, power supply, or camera, and depending on the results, we can also review warranty or replacement options with you. Please reach out to our support team using this link so we can assist you directly and look into the best possible resolution for your setup https://support.nanoleaf.me/hc/en-us/requests/new

  • Rated 4 out of 5 stars

    Awesome TV Backlighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my TV lighting smart home scene! Color mirroring is surprisingly accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were a bit mixed but i gave this a shot and we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, easy to use. Various options of light selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely brightens the up place at night. Makes watching tv more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! I absolutely LOVE my banoleaf!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    TV Lighstrip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Great addition to entertainment center

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good addition to my living room. It follows the color of the tv great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomesauce!!! Totally worth it! Makes tv enjoyable again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. The camera responds quickly to the TV picture. Adds another dimension.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Cool idea but missed the mark.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star is pretty accurate, the controller doesn’t want to connect to the app. Also the adhesive was weak and the led strip peeled off in a few days. Made sure to follow all instructions.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hello and sorry for any inconvenience yo may have experienced with your Nanoleaf 4D. We take our customers' satisfaction very seriously and we understand how frustrating it can be when a product does not work as expected. Our team is working diligently to resolve the issue and we appreciate your patience. Can you please provide us with your ticket number so we can look into this matter further? We want to make sure you are able to enjoy your Nanoleaf 4D as soon as possible. Thank you for your understanding.

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