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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers praise the Essentials A19 Smart LED Bulb's brightness and ease of use, finding it simple to set up and control via various smart home platforms. However, concerns exist regarding the product's reliability and app compatibility, with some users experiencing connectivity issues and slow response times. A few customers also commented on the setup process and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 161 reviews
  • Rated 2 out of 5 stars

    Decent lights, terrible smarts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are pretty good if you're only going to use the mobile app to control them. However, avoid these lights if you're going to use a smart speaker with them!!! I have an extensive mix of Google Home and Amazon Alexa devices. These lights constantly had connection issues with my Google Home devices. I thought maybe it would be better with my Alexa's, but they are still terrible. My Alexa and Google Homes can't switch the lights on/off, change colors, etc. with constant connection issues. I've tried everything and Nanoleaf customer support was no help. Not helpful!

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Hello, we are truly sorry for this inconvenience and for this experience with our support team. If you are having trouble connecting your Thread-based Matter device to your Thread network, try setting up your Matter device with another Smart Home System first. Then connect your Matter device with Alexa. Also make sure that IPV6 is active in your router settings. For easier setup of Thread devices with Eero routers, you can link your Amazon account with your Eero account. Please reach out to any of our socials to have this escalated and sorted out immediately.

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lights in my backyard they are really good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Best Buy Employee

    Rated 5 out of 5 stars

    Great bulbs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bit of fiddling around, i got them set up and theyre amazing to use. They get very bright whej needed, but also can be very dim when i want it too.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Not great would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to respond. Very difficult to connect. Spent hours setting up temperature and home kit only to have it all default on the first trip home after being out. Almost every light was a different color/shade of white.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We understand that you're facing some difficulties using your Nanoleaf Essentials Matter . For prompt assistance, we recommend getting in touch with our technical support team so they can walk you through some troubleshooting steps and get that sorted out for you.

  • Rated 3 out of 5 stars

    Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to respond and doesn’t connect to apple hub and Samsung smart things

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are much brighter than the ones I had before and super nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality smart light bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good quality smart light bulbs and very responsive. I recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Awful Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck, installing them to the home kit was easy but the update took forever, like over an hour an when it said it was updated, and had me to update again like it never updated. Then using these bulbs with the home kit is horrible because they are always not responding. This may be an apple issue and i have 3 apple devices that are hubs and i have to constantly unplug a hub for it to reconnect to another hub. I used TP Kasa lights for years an never had an issue and only switched cause i wanted something to connect to my home kit but these bulbs are not it, Def would not recommend. I went back to Kasa.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Sorry for this trouble😓 We will make sure we help you with this! We might have to ask you some questions to troubleshoot. The New Matter enabled lights work over Thread. So they require a Matter-compatible smart home hub and a Thread border router. There were also firmware updates recently that should help with making sure they work better. We're always working to improve everything from the technical and the user experience perspective, so those things are only going to get better over time. As for Matter, that's partially still a mystery in the hands of the big players, but for our part we're going to make sure again that everyone has the best experience possible.

  • Rated 1 out of 5 stars

    Does not work with Alexa Echo devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what the product features say, this bulb is impossible to link with an Alexa Echo device. Even with a Mesh Router, the bulb will not link or pair to an echo device. Also, there is no Wifi connection, only Bluetooth if you want to control device through their app.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      That doesn't sound right, there should be no problem connecting your bulb to Alexa. This shouldn’t be happening, so we’d like to help figure out what’s going on. Could you share the exact model you’re using and confirm if it’s paired in the Nanoleaf app first? You can contact us here so we can walk you through the setup: https://support.nanoleaf.me/hc/en-us/requests/new

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nano Leaf best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, just works. You only need nano leaf app to create scenes and color changes but Home app does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nanoleaf bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they work so well with my homepods. I also have automations set up and it was easy to do

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    They get the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, but I like the previous edition better as these master bulbs are slower to respond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lights does job well colors are sometime off slightly but overall very good lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great update for the house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and configure, good selection of lights and colors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty colors!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have pretty colors, but they aren't very bright, and they are bluetooth-only unless you have a Thread boundary router set up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Major Homekit issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these thinking that i was gonna be able to control my room lights with siri. i was wrong. these do work with siri; when they want to. doesn’t matter if i’m using my phone, homepod, watch, whatever. the homekit app and siri both have problems with this thing. it took over an hour to setup, and half the time it doesn’t do what i need it to do. it’ll switch colors randomly, not connect to homekit, not change colors right, and all sorts of things. the app sucks, but it’s the only way i can get them to work. if you wanna spend this much money on lights, i recommend getting Phillips Hue’s. these suck.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We are truly sorry for this experience. The New Matter enabled lights work over Thread, So they require a Matter-compatible smart home hub and a Thread border router. There were also firmware updates recently that should help with making sure they work better. Please Update ALL Apple devices to the latest version, reset your Nanoleaf device (if it wasn't paired successfully previously), and try pairing again. That should make things better. Let us know if it worked out for you or not.

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice Effect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a cool effect and makes my room look nicer. I got what I paid for so I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights easy to install and easy to use the app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spotty Connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently these lights have pretty spotty connectivity to HomeKit. It's a little better in the Nanoleaf app but also spotty. Hoping their matter implementation gets better over time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Once matter light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the first smart bulbs that is matter compatible One of the first smart bulbs that is matter compatible

    I would recommend this to a friend
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