Customers are delighted by the strong colors and overall quality of the Shapes Ultra Black Triangles Smarter Kit. Users also appreciate the ease of setup, installation, and app connectivity. However, some customers have noted occasional connectivity issues with the app.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
Rated 1 out of 5 stars
Beware Control module keeps failing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The control module keeps failing it failed within eight months and then failed again after it was replaced reaching out to their customer support has been easy. They stop communicating what they charge. This is not worth it please beware
No, I would not recommend this to a friend
Brand response from Nanoleaf Product Expert
Posted .
Hello and sorry for the inconvenience. After much feedback from users on the controller replacement process, we decided to do some streamlining in the process. The new process can be accessed from our technical support page after answering a few questions on the device. This process is now automated and requires less back and forth. If you have any questions please reach out to our support team at [email protected]
