Customer Ratings & Reviews
- Model:
- R425SBPK-1-OB-A
- SKU:
- 6528781
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Rogue 425 Propane Gas Grill for its easy assembly. Customers appreciate that even a teenager can put it together without much hassle. Many customers also feel that the grill offers great value for its price, with high-quality materials and solid construction.
This summary was generated by AI based on customer reviews.
Professional
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came to. Install mu BBQ they are very professional
I would recommend this to a friendLooks like good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, looks good and work perfectly....
I would recommend this to a friendDon't trust their price match policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grill itself is great but best buy and their "price match" policy is a complete joke. I bought the grill full price, it went on sale for $300 off less than 30 days later (28 to be exact), I called for a price match that told me that they can't honor the sales price as the grill has a 15 day window to price match. Complete joke. Next time I'll take my money to a company with better customer service.
I would recommend this to a friendBrand response from The Napoleon Team
Posted .Hi Alicja. Thank you for your review of the Napoleon Rogue. We are happy that your grill is great. We are sorry to hear that your point of sales price match policies has not met your expectations. If you have any additional product questions or concerns please do not hesitate to contact our Customer Experience Department. we can be reached by calling 1-866-820-8686 or via email at [email protected]
Bad quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly. The grill came cracked unfortunately
No, I would not recommend this to a friendBrand response from The Napoleon Team
Posted .Hi! Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will help us enhance our products. Sorry to hear parts arrived damaged, if your still having issues please reach out to our customer support team for some troubleshooting. Thanks
