Back to School DealsCancel the deal hunt. We've got you covered.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
The previous price was $899.99

Customer reviews

Rating 5 out of 5 stars with 16 reviews

Rating Filter

Rating by feature

  • Value

    Rating 5.0 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

100%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    The Best Purchase of 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum has transformed my home cleaning routine. With its powerful suction and advanced navigation, it effortlessly tackles dirt, dust, and debris across all floor types, leaving my carpets looking refreshed and renewed. What I find most convenient is the intuitive companion app, which allows me to easily schedule cleanings and monitor the vacuum's progress remotely from my smartphone. This seamless control makes the entire cleaning process a breeze, as I can direct the robot to clean while I'm away, and come back to spotless floors. Equally impressive is how quietly the vacuum operates, going about its work without any disruptive noise. This silent efficiency is a game-changer, enabling me to go about my day without disturbance. For anyone seeking a robotic cleaner that delivers exceptional performance with unparalleled convenience, this is the model to invest in. It has completely transformed my home cleaning routine, granting me more time and freedom to focus on what matters most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good helper. Recommended!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first day when this vacuum and mopping combo robot arrived home, we couldn't wait to start using it. This all-in-one sweeping and mopping machine boasts an elegant design with its sleek, all-white body. Despite its size, it doesn't take up much space. Inside its base station, there are two water tanks: a transparent white tank for storing wastewater and a blue tank for clean water. It automatically cleans the mop, making cleaning effortless and convenient, which is simply fantastic. Moreover, its suction power is remarkably strong. After a thorough cleaning of the entire house, we were surprised to find quite a lot of dirt in the dustbin, even though the house seemed quite clean. It can also navigate through narrow and cluttered spaces without any collisions, and it's very quiet, especially when mopping. Having it has definitely made floor cleaning much easier. I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and mop robot!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum cleaner is a fantastic choice for pet owners. It does an outstanding job of cleaning, picking up even the smallest pet hair with ease. The powerful suction ensures that no mess is left behind, leaving my floors spotless. I was particularly impressed by how well it navigates around my home, deftly maneuvering around furniture and pet toys without getting stuck. It seamlessly transitions from hard floors to carpets, delivering a thorough clean throughout the house. What I love most is how pet-friendly this robot vacuum is. It is quiet in operation, so it doesn't startle my dogs, and the low profile allows it to clean under beds and couches where pet hair tends to accumulate. Overall, this is an excellent robotic vacuum that makes keeping my home clean a breeze, even with my furry friends around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great user friendly robot vacuum

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Narwal Freo robot vacuum also features smart home integration, allowing for controlling and scheduling cleaning sessions through voice commands or a mobile app. Its advanced sensors help it navigate around furniture and avoid obstacles, ensuring a thorough clean without any missed spots. Additionally, the Freo's self-cleaning function helps maintain optimal performance by automatically rinsing the mop pads after each use. Its compact and sleek design also makes it easy to store when not in use. Overall, the Narwal Freo is a highly efficient and user-friendly robot vacuum that can significantly simplify home cleaning routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and time-saving

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freo is an exceptional cleaning solution for my home. Its advanced navigation system seamlessly navigates around furniture and obstacles, ensuring thorough coverage of every nook and cranny. The powerful suction effortlessly picks up a wide range of debris, from pet hair to fine dust, leaving my floors sparkling clean. The intuitive scheduling feature allows me to set cleaning times with ease, freeing up my time for other tasks. While the lack of a cleaning fluid level reminder is a small inconvenience, the overall convenience and outstanding performance of this robotic vacuum far outweigh this minor drawback. It has truly transformed my cleaning routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum ever used!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its powerful suction and advanced navigation system, it effortlessly tackles dirt, dust, and debris on all floor types. I was amazed by how thoroughly it cleaned my carpets, leaving them looking brand new. The intuitive app allows me to schedule cleanings and monitor its progress, making the whole process seamless. What I appreciate most is how quietly it operates, allowing me to go about my day without any disturbance. If you're looking for a robotic vacuum that delivers exceptional cleaning performance, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Floors have never looked so clean

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the Narwal i found myself vacuuming and mopping twice a day and still felt my floor was dirty. Now i just set the Narwal to do its task and with one pass my floors are sparkling. The app is so easy to use. The fact that I can use my phone or Alexa device to set, the task is a wonderful feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product and lifesaver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After each use, I check the side brushes and 2 rollers on the machine. With pets and long-haired individuals at home, I expected to have to clear out tangled hair to keep it running at peak performance, but to my surprise, tangles don't happen with the extra brush. It saves me time cleaning the floors and maintaining the device itself. It is worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely smart and efficient cleaning assistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Narwal Freo shines with its innovative features that redefine the cleaning experience at home. Its advanced navigation effortlessly glides around furniture and obstacles, ensuring thorough cleaning in every nook and cranny. With robust suction power, it efficiently tackles a wide range of debris, from pesky pet hair to fine dust, leaving floors exceptionally clean. The integrated mop function guarantees a streak-free finish, guided by intelligent sensors that detect and prioritize areas needing extra care. Seamless integration with smart home technology enables effortless control and scheduling via a user-friendly app, enhancing convenience and efficiency. Additionally, its self-cleaning mechanism for mop pads ensures continuous optimal performance, setting the Narwal Freo apart as a top choice for those seeking superior and hassle-free cleaning solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Narwal Freo is an excellent choice for keeping my home clean. Its advanced navigation system allows it to navigate around furniture and obstacles smoothly, ensuring thorough cleaning in every corner of the house. With powerful suction, it effortlessly removes a variety of debris, including pet hair and fine dust, leaving my floors exceptionally clean. Setting cleaning schedules is convenient with its intuitive scheduling feature, which frees up my time for other activities. While it lacks a reminder for cleaning fluid levels, this minor inconvenience is overshadowed by its overall convenience and outstanding performance. The Narwal Freo has truly transformed my cleaning routine for the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and smart vacuum robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Narwal Freo robot vacuum includes smart home integration, allowing you to control and schedule cleaning sessions using voice commands or a mobile app. Its advanced sensors enable it to navigate around furniture and avoid obstacles, ensuring a thorough cleaning without missing any spots. Additionally, the Freo features a self-cleaning function that automatically rinses the mop pads after each use to maintain optimal performance. Its compact and stylish design also makes it easy to store when not in use. Overall, the Narwal Freo is a highly efficient and user-friendly robot vacuum that greatly simplifies your home cleaning routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and most quiet MOP/Vacuum combo I've used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many reviews on PREMIUM Mop and Vac Combos this new brand caught my eye. The app and interface on the machine itself are awesome and very easy to use. The vacuum mapped our main floor very accurately and the area that gets mopped doesn't miss a spot and somehow can tell if there are areas that need to mopped a second or third time because of residue on the hard wood floors. We are very happy with this purchase and would recommend it to everyone if they are looking for the best combo. Ohhh, it is super quiet as well, so doesn't need to be run when you are out of the house or at night. The app pushes a notification to you when the session is over. It is also cosmetically appealing and looks good in our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and time saver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the iRobot Roomba, this robot vacuum performs exceptionally well in both vacuuming and mopping. The Roomba is typically loud and has trouble switching between vacuuming and mopping modes. In contrast, this robot operates more quietly and can seamlessly switch modes, offering a more efficient cleaning experience. Additionally, its advanced navigation system ensures that no spots are missed during cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vacuum ever. Highly recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robotic vacuums are known for their exceptional edge cleaning capabilities. They navigate adeptly around baseboards and furniture, capturing dirt and debris in difficult-to-reach areas. Their compact design and specialized brushes ensure a thorough clean along walls and in tight spaces, leaving no spot untouched. For a spotless clean from edge to edge, robotic vacuums are indeed the superior choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect robot vacuum! with free exta brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can totally relate to the struggle of dust and pet fur, so having a swift and silent vacuum with advanced sensors sounds like a dream. And the fact that it excels in mopping too? That's impressive! It must be such a relief to not have to worry about post-cleaning inspections and emptying the dust bin frequently. Here's to a cleaner and more convenient home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freo is amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self-cleaning feature of my robot vacuum is revolutionary. It eliminates the need for manual dustbin emptying or brush cleaning. Everything is handled automatically, saving me time and effort. Plus, it can go up to seven weeks without needing to be emptied, which makes maintenanceincredibly hassle-free.

    I would recommend this to a friend