Customer Ratings & Reviews
- Model:
- 945-0324
- |
- SKU:
- 6299142
Customer reviews
Rating 4.4 out of 5 stars with 27 reviews
(27 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the Botvac D7 Connected App-Controlled Robot Vacuum's cleaning capabilities, noting its effectiveness on various floor types and ease of use. The app's intuitive design and the robot's ability to map the house for efficient cleaning also receive positive feedback. The ease of setup and emptying the dustbin are additional benefits highlighted by users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than any other robot vacuum I’ve had in the past.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D7 Connected. It's amazing to hear from our amazing Neato Robotics customers!
Your Neato Team
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product works as expected and make with good quality.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, and fast. Love the flat edge and the app
I would recommend this to a friendRated 3 out of 5 stars
Good but the app is not intuative
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The application request that you map your house but sometimes it unsyncs and you have to remap the house.
I would recommend this to a friendRated 2 out of 5 stars
Not a fan of the Neato D7
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Neato D7 looks great, has all the bells and whistles, only issue I had was a continuous drop off of the network. Had to reset the vacuum multiple times, I am not a fan. It will not operate without being connected to WiFi, no way to manually override it either. I may have had an isolated issue, but it’s too expensive to have sitting around as a brick.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Dear Valued Customer, Thank you for taking the time to leave your feedback. We're very disappointed to hear you have had difficulty with your robot staying connected, this is definitely not the experience we expect for our customers. Please reach out to us at [email protected] so one of our support agents can look into this for you. Your Neato Team
- Pros mentioned:Mapping
Rated 5 out of 5 stars
best robotic vac I've owned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly still one of the best vacuums. I've had a couple of robotic vacuums and this one still maps the house perfectly, never misses a beat, and the battery is still going strong
I would recommend this to a friend Rated 1 out of 5 stars
Stopped working in a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing for a week, and it has already stopped working. Dust bin is cleaned, brush roll is free, my internet is working fine, there's nothing in the bot's way, and still nothing. I've done soft resets and hard resets, even got on the phone with customer Neato customer support, and they couldn't help me either.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry to hear about this experience you've had with your brand new D7 Connected. We'd love to look into this for you as this wouldn't be the 5 star experience we aim to provide. Please email [email protected] and we'll contact you.
Your Neato Team