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Rating 4.3 out of 5 stars with 127 reviews

90%would recommend to a friend.

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Page 1 Showing 1-20 of 127 reviews
  • Rating 5 out of 5 stars with 1 review

    BEST VACUUM EVER!!!!!

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    Posted .

    I did extensive research before it came down to the Neato. I have 2 cats, a dog, 2400 sq ft home with carpet. We mainly bought it for our living room which is about 600 sq ft alone and plugging in-and-out three separate times because the cord wouldn't reach became a hassle. The Neato breaks my living room into two parts (I think its because of our couches) so it will vacuum half, then the other half; which is fine with us. if you are looking into a Neato, i definitely recommend. I get so many comments on how well the vacuum works, mainly because they see the end result. I love this thing.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It's a real vacuum! Better than I hoped.

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    Posted .

    If there's anything of reasonable size Mabel gets it. Keep your sheets, blankets, wires etc off the floor or she'll get stopped. We have about 1,000 sqft of brand new flooring, 2/3 linoleum, 1/3 short nap carpet w/padding. Takes Mabel about 1hr to 1 1/4hr to cover it all, usually in one charge. She recharged the first three times thru but I think that was the battery 'aging'. She can get lost in rolling chair legs and by fencing herself in with lite movable objects like boxes and step stools. Setting the house up for Mabel is a lot easier than baby proofing and it saves you SO much vacuuming. We have a white Chihuahua that doesn't shed...ya right. We still can't believe what all and the volume she picks up. She runs everyday and fills her bin by at least half to two thirds. There are only two of us and the none shedding dog and the carpet is long past shedding. We find dust,seeds, dirt, dust, dog hair(nooo)and did I mention dust? It has about a ten inch beater bar / suction path that doesn't quit reach the sides of the machine. It just can't do corners and edges in it's current design. We think she's an amazing machine and it's hard not to watch her. I'm disabled and my wife works and has mobility problems so Mabel is a God sent. She's been cleaning up for a month and a half. VERY well constructed and thought out, the only mapping bot I could find.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love everything except battery life

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    Posted .

    Neato is an awesome personal maid. He leaves the nice lines across the floor not bouncing off everything in zig zag patterns like some robots. He finds his way back to the charger 90 percent of the time. As long as you don't leave cords and shoe laces in the floor he will work wonders. Be sure to give him about 3 feet of space at the charging dock on each side and to the front. He vacuums my house 7 days a week. I dump the dirt bin about once every 4 days. My only complaint is the battery life. He starts at 10am and is finished at about 3pm i have about 1500 square feet mixed with carpet, wood, vinyl and tile. He normaly uses 2 to 3 charges to get the job done; no worries, he finds his way back to the charger each time. After he's charged up he continues where he left off. The only problem is the overall life of his batteries. After 7 months his batteries died and would only last 5 to 10 minutes. I called the manufacturer, and they told me the batteries are not covered under the warranty. I bought the 4 year BestBuy warranty, and they took care of me. They gave me a new unit, and I didn't have to buy a new warranty. If you get this guy, he will make life so much easier. Just remember to get the warranty. A two year warranty will save you some cash and should cover the battery life problem. I would recommend this vacuum for every one!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Edgar, my private butler

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    Posted .

    My neato, who I named Edgar, (J. Edgar Hoover) has been a busy bot for the last six months. He picks up all manner of debris that I leave behind, and continues to clean my whole house each day at precisely 7:30 AM. He even wakes me up if I forgot to set my alarm for work with a gentile knock at the door when he blunders into it. In all seriousness, this thing is awesome. Never gets stuck unless his irresponsible owner leaves a sock that he can try to swallow (they are more than a match for him.) Highly recommended, does an excellent job cleaning the carpet. Only break out my regular vacuum every now and again if I need to vacuum the baseboards. Must have item for a messy single guy, it keeps me mindful about picking up so he can run each day.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great product but

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    Posted .

    Since purchasing my first Neo XV-21 about a year and a half ago I have had 4 replacements due to one problem or another. Neto is very responsive as long as the factory warranty is in effect but after that you are on your own. I strongly suggest purchasing the 4 year extended warranty as this has saved my peace of mind several times. The Neto does as it advertises and picks up more pet hair than you ever thought possible. As far as a robotic Vacuum it is so far ahead of the Romba that there is no comparison. Think of the Romba as a billiard ball on a pool table. We started out with one before the Neto and I cringed each time it bounced off my newly installed base boards. The Neto seems to have more intelligence and will follow e.g. base boards without bumping into them. Then it will sweep the area in a back and forth pattern before going on to new territory. Overall we find it very useful and does and excellent job picking up more pet hair than we thought possible.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Surprisingly great

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    Posted .

    I am very impressed with how well it works and the fact that it keeps track of where it has been and where it still needs to go. Does a great job at mapping out the area of the room, getting the perimeter and then moving in a very distinct pattern to complete the room. The battery life is only about an hour so it will not work on large areas without recharging, but I was amazed that if it does recharge it goes right back to where it left off and completes the room. At $429 it is a little spend but it is a great time saver and does an amazing job. If you are in the market for a robotic vacuum I would recommend this for sure.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I love this vacuum!

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    Posted .

    Initially i was concerned about the price, and could not imagine that a robot vacuum really could get the whole floor clean. However, my husband got this for me as a Christmas/birthday present, and I was a believer the first time I used it. It does the parameter of the room (you really need to block it off to just do one room at a time), then will vacuum back and forth across the floor. I can almost set it down in a room, turn it on and leave it alone till its done. But occasionally it will pick up something too big and I'll need to clear the brush. I love this vacuum. The whole house is cleaner and we are breathing easier because the pet hair is getting cleaned up 4 or 5 times a week, instead of when I can find time to do it. The only drawback is that the battery wears after the second room, and takes two or three hours to recharge. Still completely worth it!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I Love this Machine

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    Posted .

    First before I go into how much I love this little vacuum I have to touch on a few things that a lot of people don't take into account. Neato is about the size of a large tile. Don't expect the suction on this guy to be as strong as a Kerby or other full sized vacuums. Another thing that you need to keep in mind is that vacuums and electronic cords don't mix so, don't be like my husband and leave them out, and then be surprised when Neato drags your phone around the house. I have two dogs that are in and out of the house all day, and with hardwood floors that means huge dust bunnies and dirt everywhere. I was cleaning the floors everyday sometimes twice a day. I bought Neato hoping to cut my cleaning time in half. It turned out to be even better. I only have to pass the regular vacuum once every two weeks to get under the sofa and behind doors. (Neato has issues with those places). It is so much smarter than the Roomba. I initially wanted the Roomba, but after watching my friends irobot knock into every wall 100 times and I went with the Neato. The only bad thing I have to say about Neato is that it moves some stuff around. Like my shoe rack and once it tried to get into my recliner.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    great robotic vacuum

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    Posted .

    I was able to get at a lower price thanks to BB's low price guarantee. I recommend charging it initially for 24 hrs. As you keep on using it, battery life becomes better. It averages 45-50 min one cycle. It takes 3 cycles for it to clean my house with 2 hrs intervals for charging. My floor is laminated wood and rooms are carpeted. Make sure to prep your house before letting it start so it won't get stuck. It was able to find its charging base most of the time. It is gentle with furnitures and does not scratch them. It is methodical with its cleaning pattern. Mine came with recent software updates thus it is using the corner clever feature. I was skeptical at first if it could maneuver around my house and clean the edges but it proved me wrong. It is a great helper and it suites my needs. I recommend this product if you want an intelligent and powerful robotic vacuum.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome. Blows Roomba away

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    Posted .

    After burning out several Roomba's, I purchased the Neato X-21 on a whim and am very pleased. The brush design prevents pet hair from clogging the rollers. The schedule cleaning function and return to base if in need of charge functions work. Though Neato says not to put the base in a corner, i did and it still functions perfect. The strip to prevent it going into an unwanted room is not obvious and works as planned. The original batteries are fine but I ordered a non OEM set that holds charge much longer. Highly recommended if you have pets and don't like the daily tumbleweeds in the house.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great at picking up dog hair!

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    Posted .

    We have two dogs and had a lot of dog hair tumbling across our hardwood floors. No more! We schedule the Neato (Hazel) five times a week and it is amazing how much is picked up. It truly reduces the time we use our Kirby. Sometimes I get memorized watching it work the room. Just a few of things to consider; 1) battery life is around one hour before a recharge -wish it were longer and 2) it is a bit noisy and 3) small dirt canister ( though again we have two dogs). All in all we are very pleased.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pretty Good

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    Posted .

    I have owned a Roomba that Neato has replaced. The thing I like about Neato is it has a better approach to clean rooms. The downside is a shorter battery life, I have a 1000 sq ft apartment and it takes about 3 charges to clean the entire thing with Roomba it was only 1. Neato does compensate by having the tech to have the device return to base charge and go right back to where it was and resume cleaning so that makes it better but it extends cleaning time by a few hours depending on the size of your home. I prefer the device run while I am at work so I schedule it at noon that allows it plenty of time to finish before I come home

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Excellent Product

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    Posted .

    This product is great. It does exactly as advertised. It is not a complete replacement for traditional vacuuming, but it does lengthen the time in between. I know that if I let Neat-o go, I will not see those clumps of hair all over my floor. This makes my wife happy, so it in turn makes me happy. The product is easy to set up, and equally as easy to forget it is there because it works while we are either sleeping, or gone. It is not the quietest thing out there, but for what we use it for, it works great. The suction is adequate. Just to be clear, this thing is not a Dyson. It does a good job with big items like hair and cat litter, but it does do as good of a job on dust, and anything that is very fine. All I do is go over the surfaces once a week with my Dyson, and we are good to go. I think that you will be very happy with this product.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works well

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    Posted .

    Overall I am very happy with the Neato it does a better job than I thought it would. I have two dogs and tons of air so I run it every other day. It sometimes gets lost going back to the base for charging but it is probably because I have a large open concept house with lots of furniture in it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wow ! Technology and function

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    Posted .

    I'm a techie. My wife is a 'clean freak'. A neighbor has created the term "Cindy Clean", as in ... 'there's clean... and then there's Cindy clean!'. We are both *amazed* by this product. I am amazed at the technology. Its ability to find its way around a floor (3 bedrms, 2 baths, laundy rm and hallway) and clean them all. Even more amazing is its ability to sense stairs. No barrier or signal strip required, It just 'knows' there are stairs (and doesn't fall down them !). The reviews I read suggested "it doesn't do a deep clean", well... they're wrong. This thing sucks up everything and has the carpets looking (and I'm quoting Cindy hear)"looking better than they did new". The cleaning is so good we've cut back on the schedule to 1 or 2 times a week. We will pick up the Vacuum (surprisingly heavy) and the charger, cary them down stairs to the main floor (L-room, dining room, kitchen, office) and push the 'go clean' button. It's "slow" but who cares ? It's not MY time. When it needs to re-charge, it will (generally) find it's way back to the base station and recharge, and then, when ready, go finish the job. This is the one (***VERY** minor) complaint, it will often not find the charger (usually within a few feet, but still not connected) so it needs a 'helping hand'. Minor issue and we both whole heartedly endorse.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    If you have a dog, this is a must have!

    Posted .

    I've never reviewed a product, but felt inclined to do so with this. I'm a Mechanical Engineer and to have a robotic vacuum cleaner running around my house, still blows my mind. The Neato is awesome. I reviewed a lot of the other robotic vacuum's on the market and this always seemed to receive the best reviews. I can tell you, after 1 month in use, it's been fantastic. We've had a few times that we've come home and found it stuck in a room where it couldn't find it's way back to the charging station, but for the most part, it's worked fantastically. We have a couple rooms we don't want it in due to thick rugs, but we lay down the magnetic strip, and it's never tried to go in there. We have a yellow lab that sheds like crazy. My wife came home irritated every day because there was dog hair everywhere, which was very visible because we have dark hardwood floors. The Neato saved our dogs life, because we come home each day now and there's nothing. I would definitely recommend this product for someone who is going to set it, leave the house and then clean the dust bin when you get home. If you were home all day, you wouldn't want this running around while you were home. It's almost as loud as a regular vacuum, but that's because it's virtually as powerful. Our dog doesn't seem to mind, so I think it's great.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love having it do the work!

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    Posted .

    We have two dogs ...and with dogs you have shedding. This little robot is a time saver for keeping our floors clean. It's amazing to watch it work. It goes from room to room ... The only thing I have to do is empty the dirt bin and watch it work! It's a great little vacuum . I would recommend it to anyone who needs a clean floor! I do feel a little guilty watching TV while it works! We call it Hazel;)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth EVERY penny!!!

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    Posted .

    I would so buy this again. My home has 4 dogs, 2 cats and a bird. My concern was of course the dog hair, bird feathers and cat hair. I was worried it wouldnt work as well as a regular vacuum cleaner.. BUT ITS GREAT! I set the time and "Henrietta" does her thing. i clean out the tray when she is done and thats it! So easy to clean the roller as well. Wish they included a better way of preventing the unit from going into areas you have blocked off AND another filter included. Even with those two comments, i would buy this again and truly recommend it to others with animals.. btw my dogs ignore it now.. LOL.. cats hide..

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Smarter than the "dumb" roombas

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    Posted .

    I've had this vaccuum a few months now, and cannot be happier. It misses fewer spots than our previous roomba, as it actually maps the room it is going to vaccuum (as opposed to stumbling around in circles like the town drunk). It intelligently returns to the base unit for charging, and picks back up where it left off after recharged. I'd recommend this device to anyone! Did i mention it's also cheaper than roombas?

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great for Pet Owners and Allergies

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    Posted .

    I am a obsessive vaccumer having two dogs,dust and allergies. We have hardwood floors, tile and area rugs. It is programed to adjust to surfaces with it's laser technology. I run it daily and it does an outstanding job. Since the purchase of the Neato I have taken my vaccum out a few times in the last two months just to get into the corners that the Neato can't get into. We are addicted to this robot!

    I would recommend this to a friend
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