Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 588 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers enjoy the great graphics, fun gameplay, and the many cars available in Need for Speed Payback. The story and customization options also receive positive feedback, with many appreciating the open-world environment. While some find parts of the game challenging, the overall experience is considered positive, especially considering the price. Many players highlight the enjoyable car customization features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 588 reviews
  • Pros mentioned:
    Cars, Graphics

    Rated 5 out of 5 stars

    Great Game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best i ever play great graphics nice cars my kids loved

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics

    Rated 3 out of 5 stars

    Upgrade from last need for speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a overall good game but it’s loaded with bugs, nothing a patch can’t fix. Definitely a step in the right direction. Game looks amazing but freezes a lot on Xbox one X. Black screens, no sound, game won’t start at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    A game worth your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is great all together. Brings back the many choices of customization NFS first introduced. Brought back cop chases which I loved since first playing NFS hot pursuit two in my game cube. And overall if you love racing let alone NFS games and their francise they have, this game is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 5 out of 5 stars

    Perfect addition to the Need for Speed collection.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of need for speed, this one is an excellent addition. Super fun and challenging

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Expected nfs game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game, ok controllers, interesting story, cheese punch lines sometimes funny or not, graphics are pretty good, would’ve been awesome if it was 4k

    I would recommend this to a friend
  • Pros mentioned:
    Game play

    Rated 4 out of 5 stars

    upgraded version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the game is upgraded version on the last N4S..i find it easy to control on Xbox1s than ps4..over all..great game..when you have nothing to do at home..just pop this game up and you’re all set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been asking for an Xbox One for sometime now, and Best Buy had a great package deal. Can’t wait to see his face on Christmas morning! It will provide countless hours of enjoyment. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cars

    Rated 5 out of 5 stars

    very excited game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need for speed never settle but for the best the speed series.. has been really fast paced game many cars to chose for the price unbelievable.. best buy has it all this game has all excited played this game foe 1months now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game for arcade racing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an arcade racer for Xbox or Playstation then the need for speed franchise is for you. It's just fun in general, doesn't take itself too seriously.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Black Friday. Amazing deals. Super fun and the graphics are excellent. Played for hours as soon as it was installed. Waiting for the weekend. Get this game now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    A Fun Racing Game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy fun racing games where you race the cops, commit crimes, upgrade your car, win the day. This game was fun to play. It's not without faults, the story isn't great and the progression system can be a grind. I did enjoy the gameplay and the graphics, and would recommend it for what it is - another decent chapter in the Need For Speed series.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 copies total. After purchasing for my daughter and watching her love the playability I purchased one for my nephew and for myself. Love the graphics also

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gameplay!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much to do that you could play this for days. Brings back the old Need for Speed I played as a kid. Cops, racing, and fun. Great for any racing gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    graphics alone are worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive perfect with no tickets so pretending to be a bad boy in this game with great graphics is fun. When I get a chance to play because the kids are addicted.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 4 out of 5 stars

    A good game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better game than the others. I like this game because of the story. I however only wish they went back to like how Need for Speed 2 was.

    I would recommend this to a friend
  • Pros mentioned:
    Cars, Story

    Rated 5 out of 5 stars

    Great 3rd Person Racing Game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this installment of Need for Speed. Great storyline, great driving mechanics, great selection of cars. If you’re looking for a first person-in the driver’s seat game like Forza, then this probably isn’t for you, but if you like 3rd person racing games that have an option to play from the hood view as well, then this one’s definitely for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack luster story mode & the multiplayer is great but must grind a TON to make any progress

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fun arcade racing game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good installment in the NFS series. The voice acting is kind of blah but the game play and graphics are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for a Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game to give to a friend or family member as a Christmas gift if they own a gaming console and a great price not to mention!

    I would recommend this to a friend
  • Pros mentioned:
    Cars, Graphics

    Rated 5 out of 5 stars

    Fast!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing cars!!! Best need for speed yet!!! Fast and exciting

    I would recommend this to a friend
Sponsored