Customer Ratings & Reviews

Works great and is so simple to use. Coffee is brewed great as well!

I LOVE the coffee that this machine creates! Frothy even w/o the frother. Fast! Went on a trip to Europe and when I got home I bought it because I just couldn’t go back to a kuerig pod!! If there is a downside it’s that you can only get the pods from their website but you order a few days before you’re out and voila! Lots of different options too. Love it!

This machine makes great tasting coffee. However, what are the things that I don’t like about it is that it uses the new cups. It is not able to use the old cups. This was by far i this machine makes great tasting coffee. However, the things that I don’t like about it is that it uses the new cups. It is not able to use the old cups. This was bought for an office. People still by the old cups because they are offered by different companies. However this machine forces you to buy the new cups. That’s why am taking away one star. The taste however is still amazing. Just expect to move you and your staff over to new cups if this is bought for an office

Bought this for myself and I am extremely happy. The best coffee i’ve ever had and I am extremely picky. Super convenient and easy to use.

Amazing machine, and btw better than the one with wifi that i got first

My coffee tastes way better. Easy to use . Save so much time in the morning to make my coffee before I leave home . I definitely recommend it.

Once I got the machine set up it made the best coffee ever. Problem was that the manual gave instructions as to how to begin by cleaning the machine, but it wouldn’t work. Had to call Nespresso. Spent inordinate amount of time before it worked. The instructions from the customer service person (who was terrific) were far more involved than the manual. Would I buy the machine again? Absolutely. The coffee is worth the effort. But, it was a pain in the neck and had I not called Nespresso I would have returned the machine. The manual’s setup instructions are useless.

I did not have experience with other Nespresso Machine. But I have to say this particular one is excellent. Works very well. Its fast. Only thing I found is sometimes Coffee is not too hot and is a bit noisy for my comfort. But other than that is really good and the aeroccino froster works wonderful.

Makes excellent coffee very easy to use. I only wish the pods were at more retail sites.

I really like the simplicity of how this machine works. The pods are a little pricey, but so is any other K cup out there. My only regret is that I couldn’t see the top of the dome, and I wanted the one that gave you a choice of cup sizes

This machine makes an outstanding cup of coffee. The Crema alone makes the machine worth buying. There are several varieties of coffee you can purchase from Nespresso and are similar to cappuccino and latte’s. The only thing I feel would be a negative is the pods are pretty pricey.

I did research on this machine for about two weeks before I bought it. I watched YouTube videos to see demos. I don't think I could have bought a better machine. The coffee is of a higher quality than what's in grocery stores. It's easy to use and doesn't take up a lot of space. It's also a very attractive appliance.

Great coffee maker. Makes way better tasting coffee than the Keurig. The pods can be a little pricey.

I love this machine. It has absolutely no features other than "go". The Nespresso coffee is excellent. Each cup is near perfectly prepared with offerings between single shot espresso and 14.4oz travel mugs. The frother accessory is "eh". Yeah, it's fun and does a decent job of heating and frothing, but it's nothing compared to what you would get from a true steam wand. Still nice though. I use it all the time pre-sweetened cream & vanilla. For any one that wants a good cup of black coffee with little fuss and no clean up, this is your product. Coffee averages $0.90-$1.25 per cup with some specialty products up to $2. Not as cheap as Keurig, but cheaper than your local barista and significantly better. I strongly recommend. On a side note. I love hot coffee. Really hot. This coffee comes out too hot to drink without being burnt. Truly a pleasure for me.

Overall this is a great product. The coffee you can make and its taste is on a whole new level. This is comparing it to Keurig brand. There are 2 issues if you are going to move to Nespresso. One is the cost. You will be paying 2 to 3 times more per serving of coffee. Nespresso doesn't allow 3rd party pods except for Starbucks. So their pods cost 2-3 times more. Still cheaper than a daily Starbucks by far. Second is one major defect in the product that most users will not be able to get pass. On the first cup you try to make the water line is empty in the Nespresso. The device will not work until you fill that line up. The initial pump doesn't draw in the water. I had to get a straw and push water into the line to make it work. Since then it has worked great. I had to research the solution. I believe most users would just return the device.

makes a great cup of strong coffee. Easy to set up. Large variety of coffee thru Nespresso. Few available from Starbucks. Wish they would allow more third parties.

Replaced my Keurig with this and could not be happier. The coffee and espresso tastes so much better. The machine works great.

This machine has added so much love to brewing my own coffee at home. I’m now making my own lattes and choosing which ingredients I add to control my sugar intake. I received as a gift and am so grateful for this nespresso machine!

This is my…4th or 5th Nespresso machine purchase. I have one in my house, RV, work and I purchased this or my parents. Now they are in the club. This machine works like a charm. Coffee and espresso to perfection. It comes with frothed that allows you to make drinks of every kind. Remember your maintenance, hard water build up with destroy it. I always use filtered or bottle water only. Best Buy customer service is always excellent but you will find Nespresso is equally good so you have comfort the machine will keep going or someone will do something to help.

I bought this machine for convenience - both mine and our guests. The Vertuo system is very versatile when it comes to how you prefer your coffee. I prefer strong, espresso based drinks, especially americanos. Most of my family prefers normal drip coffee, which us less strong. We really like the mouth feel of the coffee the machine makes (lots of crema) for all coffee pods. The biggest issues for the machine are (1) the limited suppliers of Vertuo pods (these are different than the original Nespresso pods, which have many suppliers), and (2) the temperature of coffee that it makes, but if you pre-heat your mug with some hot water before you make the coffee, it will be fine. The Aeroccino3 milk frother has some things going for it, but is unnecessary unless you really want lattes and cappuccinos.