Customer Ratings & Reviews
- Model:
- ENV300W
- SKU:
- 6551274
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Vertuo Lattissima by De'Longhi, especially its ease of use and the quality of the coffee it produces. The machine is quick and easy to learn, and the milk frother works perfectly. Overall, customers are getting good results from its performance.
This summary was generated by AI based on customer reviews.
Absolutely recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . My wife absolutely loves it. She uses it everyday . Foams the milk perfectly and loved that it came with a sample pack of coffee so test out with flavors she would enjoy.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is so much more quiet from our old nespresso. I love the automatic milk carafe, it makes for easy delicious mess free Lattè and cappuccino.
I would recommend this to a friendGreat overall but already failing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for less than a month and one of the coolest things about it (the fact that the pod kicks itself out and into a holding bin) doesn't work and the milk frother button pops right off and doesn't work half the time.
No, I would not recommend this to a friendGreat all in one machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an amazing cup of coffee, regular, espresso, lattes. Just takes a little bit of time to figure it out.
I would recommend this to a friendI like it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been almost a year and no issue to report I love it
I would recommend this to a friendGood coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as instinctive in usage as my previous model(original). But still makes a great cup of coffee.
I would recommend this to a friendA nice upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good espresso machine. I do wish the milk went in last instead of first.
I would recommend this to a friendPretty great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for girlfriend for xmas. I dont even drink coffee and ive started using it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can now enjoy delicious coffee from home. The process is very easy
I would recommend this to a friendBest product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product, wife loves it...................
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Service was great at bestbuy. Worth the money
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing coffee machine i recommended I'm use everyday
I would recommend this to a friendLukewarm Drinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Milk temp is not hot enough at 130F. Steamed milk should be 140-155F. For a reference, Starbucks drink are usually around 160F. Combine this with coffee that is also not too hot and you have a lukewarm cappuccino for $500. Top it off with Nespresso telling you its normal although their very own aeroccino frothing pitcher hits 150F. To be fair, this is a common problem for machines with auto frothers. However, some do better than others and this one not so good. You are better off getting a vertuo plus and aeroccino.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1 (800) 562-1465.
Malfunctions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine stopped working after 2 months. just went blank
No, I would not recommend this to a friendCoffee not hot enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee is not hot enough I need to always hit it up in the microwave Wouldn’t recommend
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Horrible coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee is horrible, nothing like a real espresso machine and the nespreso with the regular pods is so much better than this
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Overall performance
Wandie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best espresso coffee machine no more running to dunkin donuts. Saving a lot of money.
I would recommend this to a friend Good but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good about this machine except one thing, the coffee you make is not as hot as you expect.
I would recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee machine did not work properly. The coffee was not hot
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Deborah,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units/and we will be sure to notate your observations for future reference.
Thank you