Customer Ratings & Reviews

Great product! This was a gift and it was more than they expected!

Love the sleek design - a lot to offer in a small amount of space!

Great product easy to use Great coffee love it! Best I’ve had

Loved the machine . Best coffee maker in the market .

This machine is amazing & the coffee is sooo good.

My wife bought this as a Christmas gift for our 2 daughter's and they love it. K cups are a little expensive but still cheaper then going to starbucks...

I am absolutely blown away by how much I am enjoying this machine. Coffee was just an ordinary everyday thing but now it is transformed into an international experience! I look forward to every cup and can’t wait for the next!! I don’t know how they do it but I am extremely grateful.

Another gadget for the kitchen, but at least this one makes me a delicious caffeinated brew to get me going in the morning. I’m a coffee lover, I’ll admit it. I wouldn’t say I’m an addict, as there have been days where I completely forgot to have a cup (or three), and did just fine. Although at the end of the day when I realized I forgot to have coffee I feel like I missed out. I’ve had just about every type of coffee from every type of coffee maker known to man. Ha! So I feel uniquely qualified to offer my review of the Vertuo Next. I’d seen these cool-looking machines in department and specialty shops, with their colorful tin-pods full of coffee grounds and always wondered how easy they would be to operate, and would the coffee be that much better? Pros - Nice compact design, takes up minimum counter space. - Quality materials that suggest this coffee machine will last. - Good looking design, modern yet contemporary. Fits in well in my kitchen. - Aluminum sealed capsules ensure fresh grounds and delicious coffee every time. - Capsules are recyclable, and return envelopes are available to return them after use. - Low noise during operation, just enough sounds to make you eager for the brewing to complete. - Quick heat-up time, and brewing time means you aren’t waiting long to enjoy a fresh brew. - Large reservoir holds plenty of water to make many cups before having to refill. - Water level is clearly visible and the container is easy to remove, fill and replace. - Height adjustable cup holder is a nice touch, and has a real quality heft and feel to it. - Provided sample coffees were all delicious, not one stinker in the bunch. Yum! - Thick insulated power cable has plenty of length to connect to an AC outlet. - Coffee came out at just the right temperature, hot, but not too hot and definitely not cool. - Aromatics fill the kitchen every cup that is brewed. Smells so good! - Best of all - the flavors! Wonderful! Nespresso engineers and baristas worked together on perfecting a cup of espresso, or coffee. The unique bar coding on each capsule provides instructions to the Vertuo on how to optimize the brewing process specific to those grounds. The end result is consistent, delicious cups time after time. It’s almost impossible to mess up a cup with this system. Cons Nothing is perfect, as is the case here. - Minor gripe but the machine came out of the box with lint all over it making it appear to have been used. What it actually was that the plastics have a natural static charge, and the recycled packaging had shed tiny flakes of paper. It was a bit of a pain to wipe away all of the particles. - The inside capsule holder had some type of dried material on it when brand new. I’ll include a picture. This also made me think the unit might have been used. But it actually was brand new and once I ran through the first time cleaning process everything was good. - This con can be a pro too… The rubber feet under the unit hold the maker firmly in place. At the same time if counter space is at a premium moving the Nespresso around can be a pain. I found placing it on top of a piece of hard cardboard made it easier to move out for use, and back away when done. - Poor availability of the pods / capsules. I looked everywhere to buy more coffee in the capsule design and couldn’t find them. I had to resort to ordering them online and waiting until my shipment arrived to continue enjoying the rich coffee this machine makes. - The biggest issue I have with this product is the cost associated with buying new capsules. The least expensive was around a dollar a pod. Yes, still less expensive than a coffee house like Starbucks. However, it is far more expensive than brewing a pot of coffee. Enjoying a cup from the Vertuo is a special treat. Summary: This machine is well designed, and executed. It accomplishes what it was made for, to create premium tasting coffees. Setting up the machine was super easy, and the bar code technology on the pods made making a perfect cup of coffee idiot-proof. It made me into a specialty coffee shop Barista! In my home this coffee will be used for special occasions, or special visitors. One can certainly get used to having a cup or more every day, but the cost may be prohibitive. For me this is a supplemental coffee machine. For pure quantity I have a coffee maker that churns out decent coffee for a fraction of the cost of a Nespresso pod. But when a special occasion calls for it I’ll offer coffee from the Nespresso. It’s a real treat, and any coffee lover will appreciate the rich, hot and deliciousness that this kitchen gadget can produce. The pods come in many differing types of brews, I do recommend getting a sampler so you can identify your favorites. If you are a lover of coffee - you need to have one in your kitchen even if you already have a regular coffee maker. Love it!

This coffee machine is wonderful, the only reason I didn't give it 5 stars is why the price of the coffee cup is very expensive.

BEWARE, Stay away from the VERTUO NEXT and VERTUO PLUS line of Nespresso machines! I’ve had 3 VERTUO PLUS, and in December I purchased this VERTUO NEXT as a backup to my only remaining working PLUS machine. It started the notorious leaking issue after only 12 cups of coffee! ALL four of my machines have developed the leaking problem. Nespresso coffee is great, and their customer service is good. But if your machine is out of warranty, if you’re lucky, or have a membership record of buying lots of coffee from them, they will only offer you a discount on buying a new machine. You may be the fortunate few who’s machine works for a year or a bit more before it develops this problem. But how much time (with customer service) and money are you willing to spend if you’re unlucky and get the machine that only lasts a few, or as in my case, less than a month before the machine starts failing?

Bought for my daughter she loves to use in morning before work.

Love this Nespresso product. It was a great value for the sale price I paid. Excellent purchase!

This is an easy and effective alternative to a much more expensive grinder and espresso machines

My wife loves this machine, it’s simple, well built and great for the environment also. The packaging is sustainable and the pods also. Can’t ask for more! The wifi features are great aswell.

Best purchase I think I’ve made in 2020. Beats the other single serve coffee system hands down. The aluminum capsules are better for recycling. Love having a coffee house at home.

I’ve always wanted to try out a Nespresso machine, and couldn’t pass up the great price! I love it so far, the coffee smells so good when it’s brewing! Love it!

bought it as a gift --- came defective but was replaced right away -- and my son and his girlfriend love it -- said it's the best coffee they've ever had

This coffe machine is awesome! The lid presses down easily and the k cups have a great variety.

This works fine but the design has some shortcomings I’d recommend the older Breville model instead. Putting the water tank on the back makes it thinner but harder to get at, but the top to the water container is cheap and doesn’t attack so very easy to knock it off. Also the capsule container doesn’t really snap into place on the side so it always sticks out a bit not a problem but it doesn’t look good. Also the old one is clear this is black so you can’t see how full it is without opening the container. Overall works fine and looks nice but a step back from the old model in practicality.

It's decent and convenient. But as a coffee fan, an tell difference between real coffee and weird bitterness taste from nes cup. I bought this for convenience for work, since I have to get out of house by 6am to avoid traffic, dont have time to brew real coffee