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Customer Ratings & Reviews

Your price for this item is $219.95

Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vertuo Next Coffee and Espresso Maker, highlighting the excellent coffee quality and ease of use. The overall performance, appealing design, and suitable size for regular kitchens also receive positive feedback. However, some customers have noted the machine's noise level, the price of the pods, and the requirement for the water tank to be at least half full.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 687 reviews
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closing and locking the lid took a little bit of practice but it makes a great coffee and I love the carafe brew size.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Returned/Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Nespresso but it stopped working after only a couple of weeks. I exchanged it and am still waiting on the replacement machine. Best Buy customer service was efficient and polite. Hoping I don't encounter any issues with my new machine, because when it works, it's a 5-star coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Espresso maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Espresso maker. Only problem is they do not sell the coffee anywhere but the website which is a bummer

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Espresso at the touch of a button.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, espresso at a push of a button. The milk frother works great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Heavenly coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this machine. You have not had great coffee until you use a Nespresso. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and nice, creme is perfect. Variety of flavors to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the hype! Great product and really good coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Yum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is delicious.no more bad coffee. No more kurig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome combo deal! Only st Best Buy! Unexpected sale item.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great tasting coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works good but a couple of the included pods leave grounds in coffee. Coffee is still delicious

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker. Nespresso coffee is rich and smooth. I’ll will give my money to Starbucks again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The most amazing machine !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this machine i have become my own barista and i love, it saving money every day !!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Have made 2-3 cups a day and have had zero issues with either the Vertuo Next Coffee Maker or the Aeroccino Milk Frother. Easy to clean. Love how I can make anything from espresso's to latte's to a simple cup of coffee, all with the same machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Good coffee, expensive, broke in 13 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee that comes out of the Vertuo machines is really good, but there’s a limited selection of flavors, they’re 3-4x the price of Keurig (no 3rd party, only Nespresso and Starbucks), and my machine broke after 13 months. For the 13 months it worked, it was also a giant maintenance headache and required frequent cleaning of bits with a toothbrush and descaling of the unit. Again, really good coffee, but don’t buy one for a friend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nepresso, Nepresso

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like this machine a lot. I do wish the water would get hotter than it does and plus you have to put the capsule in and lush down and lock but im not lazy, so it's not a big deal. This water temp is perfect for ice coffees but hot coffees, its not that great. Overall, its not bad, the coffee, expresso options are so good. Its makes it worth it, coffee for everyone's taste buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift but they liked it. I have not personally tried it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Making Savings from Starbucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best gift for my Starbucks enthusiast daughter. She now saves a lot of money. Great buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It looks nice, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Nespresso Vertuo Plus and it died (as in would not power on) after two months. We bought the Nespresso Vertuo Next and it looks better than the Plus, but... 1) It doesn't make hot coffee. The resulting coffee is warm. If you like hot coffee you will likely want to choose a different machine. 2) The other issue is that the lock and unlock on the top of the machine requires some strength. I train with a Captains of Crush number 2 gripper and it seems difficult. If you have arthritis or less strength you will likely want to choose a different machine. 3) The machine still looks cheap and I suspect it will break in a few months like the other (planned obsolescence), therefore we treat it as disposable and by the protection plan. In summary, maybe they should hire me to make the big decisions over at Breville. I would make sure that the coffee is hot and that the unit can be opened and closed by a person who doesn't do extreme strength training.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product!! My spouse introduced me to espresso and now I'm hooked!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality coffee! Big upgrade from the Keurig coffee makers. Very Happy with this purchase

    I would recommend this to a friend