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Customer Ratings & Reviews

Your price for this item is $219.95

Customer reviews

Rating 4.5 out of 5 stars with 688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vertuo Next Coffee and Espresso Maker, highlighting the excellent coffee quality and ease of use. The overall performance, appealing design, and suitable size for regular kitchens also receive positive feedback. However, some customers have noted the machine's noise level, the price of the pods, and the requirement for the water tank to be at least half full.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Extremely user friendly and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st coffee maker Very happy easy to use great Nespresso machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Best coffee maker ever Cheaper than different places

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Replaced an older Nespresso with this one! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nespresso! Easy set up and perfect cup of coffee!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    The worst machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the worst one I have used. I have used multiple nespressor machines. This machine is made of cheap plastics and creates a lot of noise when running. Only reason to have this machine will be to use pour over pods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could have used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up. Installed and downloaded app. App and machine couldn't connect. I went on the nespresso website and tried everything to get this to connect. Called their help desk and did everything to make it work. No success. Took it back to my best buy for an exchange but they gave me a refund and sent me on my way- no way for me to get the same product for the same price since it was on sale when I ordered and used my Bestbuy credits. I'm so disappointed and wish I could have at least used it. If yours connects other reviews say its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an instant coffee maker. Good slimline design

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super slim and looks great in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Latte love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the expresso perfectly and better than stores.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned. Did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product due to spending two hours trying get the machine to brew for the first time. Watched youtube videos & troubleshooting. Ended up just returning it due to the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    **Do Not Buy**

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original machine lasted about four months before it stopped working. I called Nespresso who walked me through troubleshooting and ultimately decided they would replace the machine. Fast forward to now - about 7 months after my purchase - I'm on my fourth machine that's been replaced and it just gave me the exact same issue I've dealt with my other machines. Common denominator is me, which I thought "what am I doing wrong with this?" and the answer is: nothing. There's only one real way to use it, I'm using correctly, but the lifespan of these machines is approximately 2 months on average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Breville vs other brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working within 2 weeks. Nespresso replaced with their own brand However the taste of the spresso coffee was wonderful. When I replaced it with Starbucks nespresso pods it was terribly acidic and no one liked it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broek in 2 months customer service 5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 months. Nespresso customer service was great though and gave a replacement of a more reliable machine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabage, Only lasted a year then died. Tech support was worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! I also have a Breville Espresso Machine and this Nespresso machine does a pretty amazing job for what it is. Not true crema as with an espresso machine, but I’m not complaining either. I would highly recommend this machine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 4 weeks I moved the unit to set it up in a different location in my kitchen and it stopped working I'm very disappointed I was a huge fan on breville brand until this happen

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 1 out of 5 stars

    Buyer Beware!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this machine. It started leaking after 2 months and it is July 1st and it is completely dead. The customer service number is not longer active at Nespresson.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works perfect although its not worth the 200. Before your purchase wait for a sale i missed out on 100 bucks after 16 day price dropped by 100 bucks...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quick coffee go to but it did have some technical issues but Nespresso was quick to help replace the model

    I would recommend this to a friend