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Customer Ratings & Reviews

Your price for this item is $219.95

Customer reviews

Rating 4.5 out of 5 stars with 688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vertuo Next Coffee and Espresso Maker, highlighting the excellent coffee quality and ease of use. The overall performance, appealing design, and suitable size for regular kitchens also receive positive feedback. However, some customers have noted the machine's noise level, the price of the pods, and the requirement for the water tank to be at least half full.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 688 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It’s a bit nosey but the drinks are delicious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this recently and i'm already in love with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee marker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to my daughter-in-law and she is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Wonderful Wonderful Wonderful Wonderful Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get if you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding ... a great bargain if you get the full set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. I don’t use it. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great producy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really liked the coffee brew!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Manual latch had problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model broke within the 1st week of use. The latch was iffy and the manual didn’t give us enough information. Exchanged it for an older model with automatic open/close feature. Much better. Going on week 2 on the exchanged maker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues needed replacement after 6 months of purchase and then again less than 6 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 uses. Called customer service. Spent half an hour on the phone. Did not work after that again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend!!! Started leaking from the bottom only two months after purchase as a Christmas gift and the return policy is expired!!!! Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STOP! Don't buy this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! We couldn't find even one flavor of coffee that suited our tastebuds! The pods are VERY EXPENSIVE also! Save your money and DON'T BUY this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cold coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine made luke warm coffee at best. If you want a hot coffee do not buy this machine. Would be good for someone who likes iced drinks possibly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working on within two days! Nespresso had to send us a different machine- a much older one. Not even sure I was actually refunded my BBY warranty still need to check!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to use this however no matter what coffee pod I used, it would only dispense about an inch of coffee. Even after my 5th time resetting it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in 18 days of receiving it and was unable to return it due to the horrible return policy. Luckily nespresso was able to replace it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nespresso Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was so damaged that I had to check out the product if it is brand new or returned. Otherwise, I am happy with my coffee maker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coffee too strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the way the coffee taste. I tried the light roast & its still too strong

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made out of lower quality plastic and closing the lid is a bit annoying Ended up buying the vertuo plus instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived defective. Shipping box and inner box were completely fine. Case housing was just detached from the core.

    No, I would not recommend this to a friend