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Customer Ratings & Reviews

Your price for this item is $219.95

Customer reviews

Rating 4.5 out of 5 stars with 686 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Vertuo Next Coffee and Espresso Maker for its excellent coffee quality and ease of use. The overall performance, sleek design, compact size, and amazing frother are also appreciated. Some customers have noted that the machine can be a bit loud and the pods are somewhat expensive, while others mentioned the water tank needs to be at least half full to operate correctly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 686 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nespresso has met all four expectations. Very quick and easy to use. Also relatively easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Water tank

    Rated 4 out of 5 stars

    Great tasking coffee and FAST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee! So easy and fast! Great value! Only thing we would change is that the water tank must half full or higher, for the product to work, so it must be refilled a bit more than it should. We have used both the nespresso pods and the Starbucks pods and they are both great. Just be sure to order the "vertuo" cups!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been a delight to have. First of all, most appliances come with time-consuming complicated and waste of precious time just to get through the instructions while this unit was a breeze. It was the easiest. I immediately had the best cup of espresso ever.... certainly better than I have gotten from a coffee/espresso shop.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Absolutely Divine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my daughter's house warming present. We went to visit and my sister-in-law and I LOVED this little machine. Coffee come great, the frother is amazing...we all eneded up acquiring our own. Neat design, compact and easy to use. It wasn't cheap, but I believe it's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Size

    Rated 5 out of 5 stars

    Nepresso Dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS SO MUCH. I have been looking at this purchase for awhile. I finally decided to give in and gift myself. I could not believe how amazing the coffee is. Highly recommend. It is small, compact, doesnt take up much space and so easy to use. The milk frother is the only one I have purchased thru the years that actually works like it is supposed to and it is so so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nespresso - Vertuo Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly love this, super easy to use and clean. Coffee is to my liking - Pods are more expensive than expected but for quality coffee, that's fine for me. Still cheaper than a trip to starbucks.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Size
    Cons mentioned:
    Water tank

    Rated 3 out of 5 stars

    Replacing our Keurig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent coffee maker, but a bit on the pricey side. Things we like include size (smaller than our current Keurig), speed to make cup of coffee, quality of brewed coffee, and the included frother device. What we don't like: Water tank on back fixed in place and as such it makes the unit have quite a bit of depth so sticks out on countertop more than I expected. Set-up instructions included in the box are poor...you have to use the Force (for star wars fans). Plan to watch some YouTube videos. DO NOT try to use the Nespresso Original coffee pods...it will make a huge mess in the unit (Yes we speak from experience). Be sure to read the fine print when you buy pods that they are for use with Nespresso Next. I suggest using the ones included with this set as a test run. Biggest drawback is the amount of crema/froth on the black coffee coming out of the machine is not at all what is in the pictures...we get barely any crema on our coffee so be prepared. Overall...decent machine...3 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Add Barista To My Resume!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home meant more boring K-Cups and fewer trips to our favorite Seattle coffee chain. It’s definitely been easier on the pocketbook but I miss my fancy drinks! I had tried espresso makers in the past with the whole steamed milk attachments and I ended up throwing it out because it was too much work! I gave the Nespresso a shot because it looked easy! The pods are every bit as easy as k-cups and the frothed milk in the aerocinno3 makes adding hot milk a breeze! Only complaint is that the vertuo size is new so pods are a little pricey with no 3rd party alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    If you like ☕️ check this out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if your use to a Keurig you will find this is a nice addition to your coffee cart. Very easy to use and the coffee is very smooth and strong. The extra frother is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 4 out of 5 stars

    Great, but loud

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee. The frother and machine are easy to use. Only downside is that the machine is very loud when brewing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Convient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville does it again. This madhine is very convenient. Quick and easy set up. Quick and easy coffee. I only have had the machine for a short time but so far no complaints and no issues. I have noticed this machine uses a lot of water so I always make sute the tank is full. The frother is also a nice addition. Also very easy to use. Overall I would rate this machome a 10/10 and i would also recommend this to friends. If you’re scrolling the reviews like we all do if the machine is not damaged its a good pick!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great, with one small issue.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and great coffee. Only downside is that the plastic clips designed to automatically remove the used pods never works; however, this does not affect main functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Time saving, no-effort coffee in a snap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup of coffee with no mess, little work. I'm not a coffee person so having coffee pots & ground coffee on hand for the rare case when someone wants one is a hassle. Having this around gives me a chance to make a really good cup of coffee, in a one-cup-at-a-time fashion without me worrying about extra supplies around or having to think about whether I'm doing it right. Every time I've used it, people have been happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    If you love coffee, go ahead and treat yourself!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Nespresso machine, and we absolutely love it! The range of espresso and coffee types and sizes lets us get a lot of use out of the machine. We're also lucky to have a Nespresso store near us in Indianapolis, which makes it easy to pick up new capsules. And for more convenience, our local Meijer and Target stores now carry the Starbucks Vertuo capsules. The simplicity of the Vertuo Next machine -- and the included milk frother -- is amazing. It is so much easier to use than our old, traditional Gaggia machine, and frankly, the espresso tastes just as good. We use the Nespresso daily for an afternoon espresso or a decaf cappuccino or latte after dinner. I will confess that we still make drip-brewed coffee each morning, mainly because our Cuisinart machine has a timer and makes very good coffee. The Nespresso is a small luxury during these crazy times, especially since we're spending so much time at home.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for the lazy barista

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally took the plunge and got a Nespresso. I am so glad I did. It makes great coffee and espressos for me each morning. It's expensive up front but I have virtually stopped spending money on coffee shops now. And refill orders are actually pretty affordable! Each pod goes between $0.70 - $1.14 per pod, which is so much cheaper then the $3-$6 I would spend per drink at Starbucks or a local place. Coffee lovers who don't want to put all the effort in: get this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my boujee upscale coffee every morning before I go to work Nespresso gives me natural and flavorful coffee in seconds without me having to spend 10 plus dollars on Starbucks fo caffeine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Great coffee, machine temperamental.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee. Great selection of flavors which are a bit pricey but worth it. The machine, initially, is easy to use as it will read the pod and automatically adjust size of pour needed for perfect cup. The problem comes after several months of daily use the machine will acted up and trying to fix and get it back to initial performance is complicated. There is some cleaning that needs to be maintained but many issue seem to a functional issue with the machine if you read other reviews. I bought my first machine in January and after several conversations Nespresso finally replaced. I bought this one for my son so hoping he has doesn’t have similar issues. It is great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Makes great crema and froth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cappuccino. The espresso has a nice crema at a real espresso should. The instructions could be a little better. T set it up to the app can take some time. When you push the bottom if the machine is cold you have to wait a minute for it to do it's thing. Once you push it the light changes color and flashes. Just be patient. There is a trouble shooting guide that is a little difficult to use. You may need patience. The Aeroccino makes great froth wither either, skim, 20 percent or whole milk. So simple to use. Just fill it push the button and let the Aeroccino do it's thing. It's winter so I haven't tried to cold frother option, but look forward to it when the good weather comes and I transition to cold brew coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly praised for coffee quality, ease of use, and the included milk frother.I like it this product

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use, brews an amazing variety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two false starts with another brand, we spent a little extra for this machine. WOW - what a difference. It is quick, easy to use, and brews a consistenly good espresso every time. The milk frother is very much an added bonus. It’s a bit of a pain to clean because you have to be very careful, but it’s work it. Both machines are of high quality.

    I would recommend this to a friend
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