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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vertuo Next Coffee and Espresso Maker, highlighting the excellent coffee quality and ease of use. The overall performance, appealing design, and suitable size for regular kitchens also receive positive feedback. However, some customers have noted the machine's noise level, the price of the pods, and the requirement for the water tank to be at least half full.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 690 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great expresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, simple and easy process to purchase on Best Buy with an extended warranty. Pods are pricey but coffee is great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Mach8ne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an expresso person, this machines works perfectly. Yes, there are fancier ones but they are a lot more expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new nexpreso WOW is amazing I really like it, so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Quite Loud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in Jan 2021 and it stopped working in May. When it did work it is rather loud, so if you are someone that gets up early while others are sleeping a different machine might be better if they are light sleepers. It does make a good cup of coffee. However I do have to point out that the support at Nespresso were very easy to deal with, and they shipped me out a new machine promptly after they ran a couple test. I assume this was a one off and this replacement will last for years to come. I would expect a $240 set can go toe to toe with a $40 standard coffee maker. If not I will be returning to an "old school" machine. I hope this isn't like everything else where quality goes down and price goes up!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Loyal long time Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this expresso machine! Very easy to use and great tasting pods that came with it. I use it in my waiting for clients who help themselves every day! Bought on-sale at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Machine and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Machine, it is very easy to use and the coffee is great, whenever I use it the arome of the coffee it goes everywhere in the house is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good brewer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality caffe machine. It heats up in 25-30 second and than ready to go. It brew’s really good tasty coffee. Only problem I see is the water tank too small, we have to keep filling it up so often and the coffee capsules are too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a excellent purchase, it delivers as promised and provides the same taste and texture of a expresso, and cappuccino i experienced as a member of the armed services stationed in Naples Italy for 7 years. BRAVO NESPRESSO....

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love my Nespresso!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, to use, easy to clean, large variety of great tasting coffee, minimal waste, environmentally conscious!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Covers all the basis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy to use one-stop shop of coffee goodness: espresso size to 7 oz mug. Serves the needs of everyone in my small office.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Makes a great cup of Joe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup of Joe. Will also make the fancy drink that Starbucks lovers crave. Easy to use, easy to clean. Wish there were more reusable options for the capsules... I love the world too much to go away from my metal filtered peculator completely.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Truly for the coffee snob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee quickly! Machine is compact and very easy to use. Multiple cup sizes, including a carafe. Love that the coffee capsules are recyclable too. Wonderful, great tasting coffee blends from Nespresso.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love love my coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought i needed something more than this. It easy to use and the coffee is amazing. I dont crave outside coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good coffee machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good machine also the coffee taste fresh when made it every morning .

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Very Happy With My Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nespresso machine. Very easy to use & creates an awesome nespresso experience for me every day.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been four months since I bought & I’ve honestly used it almost every single day! I think it’s worth the price & makes delicious espressos. I’ve also gone less to Starbucks ever since I’ve purchased this item.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Nespresso Wonder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver Nespresso. Easy to operate and clean. Coffee is smooth and no residue in the chamber to cause bitterness..

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Coffee Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC MACHINE! GREAT COFFEE! Coffee more expensive than the competition. I had "the competition" and I do not care care to pay more for a better quality of coffee!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nespresso machine wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nespresso machine is amazing. The frother that came with it didn’t work which is why I’m giving it 4 stars. However, Best Buy chat person said to take it back and exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased a Nespresso twice before, this was going to go in the home office. This is the newest version of the Nespresso, so it's really no different from the ones I purchased before except for one detail, and that's the fact that you need to lock the pod in. Wit the one I purchased before, it was automatic, no need to turn and lock the pod in. Well to those who haven't owned one before, The Nespresso coffee makers are unique in that the pod spins. The spinning creates a crema. The milk frother is also super easy to use. You simply pour milk in, and press the button. The milk starts spinning. It auto shuts off. You can choose to have the milk hot or cold. All in all, I would recommend the Nespresso to everybody.

    I would recommend this to a friend
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