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Customer reviews

Rating 4.5 out of 5 stars with 690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Vertuo Next Coffee and Espresso Maker, highlighting the excellent coffee quality and ease of use. The overall performance, appealing design, and suitable size for regular kitchens also receive positive feedback. However, some customers have noted the machine's noise level, the price of the pods, and the requirement for the water tank to be at least half full.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 690 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso Virtuo Next

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the coffee that this machine puts out. I’ve lived in Europe (Italy mostly) for the last couple of decades and I’m serious about my espresso. My wife & I recently moved back to the states and after continuously going to Starbucks & being disappointed I took matters into my own hands after reading reviews & listening to one of my Italian buddies. I purchased this machine & have not looked back since.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Highly recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally upgraded from the original Nespresso, and are so glad we did! The Vertuo's are great! Very intuitive, the quick release disposal tray is great, and the coffee is next level! My only complaint is I wish it would NOT brew if there isn't enough water, instead of brewing anyway and wasting a pod. Just a simple shut off or warning light would be better. However, I highly recommend this coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a month that I’ve been using this coffee machine, and I have not had a problem at all with it. It’s so easy to use, and the coffee tastes delicious! I also use the milk frother daily!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent way to make fancy coffee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am addicted to espresso and lattes thanks to the Nespresso-Vertuo Next! I love the ease of operation, the taste, and the flavors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only negative is that itstopped automatically ejecting the capsules

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great machine, Perfect Foam, Limited Options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a skeptic but now am a believer. It pours awesome espresso and works hard for a large amount of people. But to be honest the frother is the thing that all the people rave about. Who knew such a simple thing would make people love coffee so much. DOWNSIDE, Pods are difficult to find, and pretty limited on kinds unlike K-Cups which have every choice under the sun. Your pretty much stuck with Nespresso or Starbucks.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't too sure about how hot the Nespresso- Vertuo Next would be able to make the coffee. I was happily surprised!! The Nespresso is fabulous. I'm also in love with the milk frother as it can froth milk hot or cold. The only this I'm upset about is I didn't buy this years ago!!! Honestly, best purchase so far for 2024!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nespresso machine wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nespresso machine is amazing. The frother that came with it didn’t work which is why I’m giving it 4 stars. However, Best Buy chat person said to take it back and exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    No Need for Starbucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEEEEEEEEEEEEEE this thing. No need for starbucks anymore. All i need are some flavored syrups. Easy to use, easy to clean, the espresso is amazing quality, Will never switch back

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Buy it buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds all expectations and some . Great machine and great coffee taste

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Good coffee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s a little noisy but the ease of use and quality of coffee is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Love my Nespresso!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nespresso!!!! The coffee is awesome! I love the foam and the milk frother! My only issue is that sometimes when i put the pod in, close and lock it i only have to press the buttong once to brew…other times i have to press it 2 or 3 times. Other than that, it’s awesome and i dont think i can ever go back to the Keurig….

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Nespresso

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent machine. It is easy to use, the capsules are varied and delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    A nice coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a really good cup of coffee. The machine is easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, make a professional coffee at your fingertip

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nespresso. So easy to use and the coffee is delicious. They also have a huge variety of flavors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nepresso Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best expresso/coffee make I have ever had. Great quality. I love making my delicious coffee everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made in long time

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Replaced my Peets Addiction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I upgraded my Keurig to this - it's been a few weeks of using this and I haven't been to Peets ONCE (I was usually going 3-4 times a week for my cappuccino). Highly recommend, the quality is fantastic. Only downside is my husband can see how much of a coffee addict I am :) While the pods themselves are pricey, I am saving money compared to my frequent Peets visits. I also like that you can mail back the pods for recycling. family and friends love to use this as well - they feel spoiled and love the quality of the coffee and espresso that this machine makes!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. The coffee and espresso that is brewed from this Nespresso machine really is top notch, especially being an at home product. In my opinion this outranks any pod-brewed coffee machine. One issue I have is it is awfully hard to lock the top in place when you pop in a new pod. I feel like that might wear out or break in time with how frequent I use this.

    I would recommend this to a friend