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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16 reviews

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88%
would recommend
to a friend

Customers are saying

Customers appreciate the VertuoPlus Deluxe Black by Breville for its excellent coffee quality. Many comments praise the smooth, delicious, and flavorful coffee and espresso drinks produced by the machine. Users find it superior to previous models and highlight the rich crema produced. The machine is considered to be an excellent value for its performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great Evolutionary Step for Nespresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure future machines will get better. PROS: Great-tasting, love the automatic lid dispenser, ability for machine to recognize and tell the difference b/t espresso and full-cup coffee pods is amazing. CONS: Drip/full-cup coffee is too foamy; water reservoir needs to be a lot bigger, wish I could tuck cord slack back into machine (looks bad on counter), wish aerocino frother was attached, wish pods could make other drinks using same technology; wish there was a readout of sorts to let you know when the empty pod container is full; pods are a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Makes great coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This single coffee coffee maker goes fabulous coffee and espresso drinks. It use Nespresso Vertuo capsules. The Nespresso product team does a great job blending coffees so a sleeve capsules is consistent from the first to the last. The coffee maker comes with a starter pack of selected coffees. So you can try a cup right a way. Then I went to the the Nespresso USA website and Nespresso will give you a welcome gift if you buy a total of 10 boxes over your next 3 purchases. It’s a nice gift set. I’m very pleased with my purchase and I love that I can now make only the amount of coffee I can drink. Go hey you some.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nespresso machine Is very easy to operate and the coffee is absolutely wonderful (and this comes from a loyal Starbucks fan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COFFEE MAKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is very streamlined. Just make sure you have enough space on top for it to open automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Espresso machine for the money and it works with the Nespresso disks,

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Returned to Nespresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used nespresso, but then left for the Starbucks pod machine. That one was ok, and we gave it the old college try, but ultimately couldnt wait to return to nespresso. This new machine is so much better than our previous one, I would recommend to anyone who is thinking about picking up a nespresso machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Nespresso coffeemakers available. I was surprised on how silent this is. Nespresso coffee is in an other level and you get better than starbucks quality for a fraction of the cost. A must have for coffee lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso Vertuo Plus LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine I've used yet! Fast and efficient and I love how the old pods just slide back into the receptacle in the back!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Loving my nespresso!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great cup of coffee this makes!!! The best part is the enormous amount of froth on top!!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker that brews a delicious coffee with creama on every cup

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, sleek and makes PHENOMENAL coffee. The crema is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Aweslme

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker. The coffee is so smooth. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new coffee machine. Better than any coffee machine out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Nespresso machine. This one is small enough that we take it on vacation with us. We have been extremely happy with this model, we have two of these ones. Brews quickly and always the perfect temperature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Machine Leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this machine and it started leaking right away. I reached out to Nespresso and they are sending me a new one. I hope the replacement machine work because this seems to be a widespread manufacturing issue. I've read many reviews were customers said their machine also leaked. I've also seen reviews where a customer was sent a replacement machine and the leaking issue still persists on the new machine. I'm very disappointed with Nespresso and Breville for putting a defective/poorly designed product out to market.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoddy made. It’s not like the original Vertu I bought from Nespresso.

    No, I would not recommend this to a friend
  • Customer reviews from Nespresso USA

    User rating, 4.5 out of 5 stars with 4843 reviews on Nespresso USA.

    See all Nespresso USA reviews
    Nespresso USA
  • Customer reviews from bestbuy-ca

    User rating, 3.7 out of 5 stars with 9 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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