Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $269.99

Customer rating

Rating 4.7 out of 5 stars with 341 reviews

96%would recommend to a friend.

Write a Review

Rating Filter

96%
would recommend to a friend
Page 1 Showing 1-20 of 341 reviews
  • Rating 5 out of 5 stars with 1 review

    Great thermostat!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excellent buy and very efficient. I don’t have to worry about setting my temperature anymore. This is the best thermostat in the world!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good, but wall bracket good be better.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Device works good except for wall attachment. Device connection to bracket is weak, so you have to use extra wall plate included if your wall is not exactly flat. Which means not as clean looking. Would be better if clips on device were stronger.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works great

    |
    Posted .

    Works great so far. I first did install it by myself. I did have to contact nest support to get help since the way I set it up it did not work properly. Customer service was great.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Money saver

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Upgraded from a Honeywell programmable thermostat. It is like night and day. Love being able to control from the app and the automatic set to away when I leave, saving me energy and money. being able to schedule when to use the sensor as the primary thermostat for temperature control is also a nice feature, since my house is a split level but my AC is only 1 zone, I can have the kids bedrooms comfortable for them at night when they sleep and the main part of the house comfortable during the day when we are using it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Product

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We've used this thermostat now for 8 months and it's been great! It was relatively easy to install - took about 30 minutes - most of which was reading the instructions. It quickly learned "our" schedule, yet is very easy to program directly if you want to. I would recommend this to anyone who wants a product that works well and can actually save you money.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Easy to use

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The nest thermostat has made life easier in my home. The temperature is easily adjusted with my phone over wifi. I can turn it off for when I leave for vacation.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great customer support!! Bumpy road at first

    |
    Posted .

    So... when I first installed the thermostat, it would connect to my network (my WiFi) but somehow it wasn’t able to connect to Nest servers... which is required in order to get an ‘entry code’. (The ‘entry code’ is required to connect your smartphone/tablet app with the thermostat and essentially enables the smart thermostat capabilities.) I searched online and several users on the Nest community forum had reported the same issue on the same weekend. Some had contacted support. We gathered that it was supposedly an issue with the Nest + Temp Sensor combo packs. Either way Nest had their engineering dept. working on the issue. After two days of not being able to get an entry key I uninstalled the unit and planned on returning it after work. Luckily I didn’t have to. Nest took the reports seriously and fixed the issue. They pushed out an update and when I got home I reinstalled the thermostat. The unit updated, and miraculously the update worked. Since then it’s worked as advertised with the app support/smart capabilities fully enabled. It’s awesome that the company quickly recognized the problem and fixed it. Saved me the hassle of exchanging it, and now I have Nest. Win win.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    My favorite smart home item!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    My Nest thermostat has saved me so much money on my FPL bill because of the accuracy of the temperature readings. My bill decreased by $41 the first month after I installed it. Being able to raise the temperature a few degrees while I'm not home has been so convenient. (I forget when I'm late and running out of the door). I'm a nurse so my schedule is very unpredictable so I appreciate this feature and find it more convenient for my hectic lifestyle. There's an option to set a schedule if that's more convenient and would rather not have to make adjustments all the time. Also, I love that I can monitor the humidity level in my apartment especially since I live in South Florida.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Appreciate the bundle

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have a utility closet attached to the porch so I appreciate the extra temperature sensor to ensure it does not get too cold in the winter.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    NEST is the BEST

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Fantastic thermostat! Nest created arguably the best looking, most aesthetically pleasing thermostat ever created. And it works exactly as it is designed. The Nest thermostat learns your habits and adapts the temperature in your home to your needs/desires. Mine is installed in a hallway so I miss out on the sheer beauty of it but love how it lights up when it senses movement. Very easy to install, the application works well as a standalone or use it with Google Home to make adjustments to suit your needs. The remote sensor is a plus in that it allows the monitoring of temps in another room/rooms if desired. So far, this Nest, allows my nest, to maintain that nice, comfy environment.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great price when bundle

    |
    Posted .
    Owned for 9 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bundle deal, bought 2 years ago and still working with no issues.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    We love this product!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My husband and I love the Nest thermostats. We originally purchased one for our main floor thermostat and we were so pleased that we bought this bundle for the upstairs unit and we used the added sensor with the downstairs one, in the master bedroom. Now we can adjust the hallway thermostat to 68 and even if its cooler out there as it tends to be, once the temperature reaches 68 in the bedroom, the unit shuts off. No more waking up in the middle of the night because the bedroom is so hot! And the upstairs thermostat can be adjusted or even locked when teenagers crank it way up or way down! We also love the ease of scheduling throughout the day and week. I'll turn it up (hotter) on winter mornings which forces me out of bed. Better than an alarm clock. We also have it paired with Alexa for easy voice control. My husband loves looking at the app to see usage and trends. Great buy!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    great product

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this thermostat! it works great with the app and is easy to install and very user friendly

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Top of the Game

    |
    Posted .
    Owned for 9 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    There are many other thermostats out there. Some have larger screens, some have a few more features, and some are less expensive. I've owned three or four different thermostats across two different houses; Nest is by far the best bang for the buck, easiest to use, regular updates, few glitches/bugs, and its nice to have one app for my cameras, my thermostat, and other Google/Nest devices. I also have a Nest Thermostat E in my garage for my heater there.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Easy DIY install and perfect for Multi floor home

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So my friend asked few days back about Nest reviews and whether temperature sensor works well in a duplex / multi story home? My answer as an user of more than 1 year is YES, it works as expected. I am actually really happy how much we are saving on electricity by choosing between either central thermostat which is on 1st floor and temperature sensor which is in our master bedroom on 2nd floor. Nest App shows you all sensors and you can choose which sensor it should pick to set target temperature. Now to other aspects; Installation: Easy DIY. I would wish Nest provides some insulation caps and wires as I have little old construction and wire coming out of wall was shorter and had to make extension myself by finding wires and taping it with electrical tape. App/Usage: Intuitive. No clutter on UI and works as expected. Customer support: Awesome. Fast and fixed the issue. But now the reason for 1 star less in review is I had to call once on the onset of cold weather when we were switching from heat to cold. And we had to rewire in order to have heater work. Not the best solution and I would prefer software solution to it. Purchase: Best Buy has best deal and it was smooth process. Overall: Helps us save electricity and time. Very useful.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great for the Whole Family!

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My entire family has one of these in their homes. Easy to change the temp when you're away and the new temp sensor is a great for ranch-style homes that have rooms further away from the furnace

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A Dream

    |
    Posted .
    Owned for 1 year when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is The Future... at least for us. With the mobile apps and the google infrastructure, The Nest is the backbone to our climate comfort daily. I definitely recommend it to all!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    What was my life like before Nest

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    To answer that - I'm not sure. The Nest Thermostat has been the best item that I have purchased for my home. I love that it have learn my schedule and adjust my house accordingly. I also like that I can control it from anywhere on my phone. It also sends me a monthly report about how much energy I'm saving or how to save more. Perfect in every way, install was simple and user friendly

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome thermostat

    |
    Posted .
    Owned for 11 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I did need to change my control board on my gas forced hot air furnace, but it was time for an upgrade anyway. I recommend the remote temp sensor, since our thermostat is near the garage door and not near the living room where we spend most of our time. Opening the door to the garage would give a false sense that the house was colder than it really was. Easy to program with a smartphone and I really like the way it displays information when you walk by it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent product - a few minor complaints

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I'm very happy with the thermostat overall. It was easy to install and came with the optional mounting plate which helps to hide holes if you are replacing an old one. Setup was very easy with the help of the app and included instructions. I wavered between 4 stars and 5 because of a couple of minor irritations. One, it sometimes fails to know if we are away and won't go into ECO mode. Two, there are occasions when it somehow loses some of my schedule changes when it automatically adjusts the temperature up or down. These are minor things and compared to the value this thermostat provides I opted for 5 stars. I feel like this thermostat saves me money on my bills and we even bought one for an elderly relative.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend