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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 4948 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,948 reviews
  • Rated 2 out of 5 stars

    Nearly useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly complete and utter garbage. It gets two stars because it meets the bare basic minimum requirements that I had. As a twitch streamer (md278x) it’s important I get my rest and wake up for my streams. My requirements were: 1. Show me the time 2. Show me the weather It does that. However, hardly any useful customization. It HAS to be in a particular setting to show me the time and weather. If I add a picture, the information is too small to read. What is the point of that? You essentially have to do all of the settings on the device. WHY?! It is just out of arms reach for my use case and it takes a great deal of effort to set the alarms and so on. Yes you can use voice commands (I haven’t tried to be honest but I shouldn’t have to) but what about if you’re away and you want to set an alarm for something that just came up? Don’t even bother trying to change the tones. This is what actually prompted this review by the way. Twice now, as I was scrolling through the different alarms looking for a heavy hitter, the thing just times out (while trying to play sample sound) and goes back to the home screen. What the heck! Just simple stuff like that is very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MAJCapers, thanks for taking the time to share your feedback. We’re sorry to hear that Nest Hub (2nd gen) didn’t meet your expectations.

      For changing the alarm sounds, we suggest resetting Nest Hub (2nd Gen). This may be helpful to refresh the system and will improve the overall performance of your device. Doing a factory reset will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Really good, arrived the next day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good, setup and unboxing was a breeze. 5 out of 5!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest hub 2nd generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its so cool you can pretty much do the same thing with the Google nest mini 2nd generation speaker and it also does the same thing that the speaker can do but yeah I love it i do

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great value when on sale!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech to add to your home! I love the fact that I can use the google nest hub to broadcast to my other google devices. Also, it's great to have in the kitchen for recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect smart home upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little assistant would recommend if you like trying new things in the kitchen you just ask it a question and if you’re like me you just ask it to play whatever song you want to hear while you’re cooking and you just jam out and cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great if you have some smart appliances and smart switch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this gift from my husband! I love having my lights and electronics hooked up to this device and the availability of all the features it has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub is not available in all languages (Portuguese).

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello CarlosNobre, thank you for sending in your review on Nest Hub. We're sorry to hear that your experience didn't meet your expectations when it comes to having the language you prefer. We always aim to improve the performance of the products and services we provide and your feedback here helps towards that goal. If you're willing, we'd recommend sending a feedback using your Google Home app so we can relay this to the right team. You can follow the instructions on the link here: https://support.google.com/googlenest/answer/7071494

      If you have additional questions or need further assistance with your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Take google home to the next level.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest minis are already great but this brings a screen to your home assistant. We use it as a night stand home hub and we really enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price Comparatively more here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, but Best Buy price is not Best Buy :)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Nest Hub experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligent, intuitive, cool and very nice! Would consider it better than Alexa for the price! What else can you ask for at the house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift, making calls to family, hearing music, seen weather and even playing games with this device is pretty awesome and very useful on daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and perfect for the price. This well exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product intergeneration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Various colors to choose, easy to use and quite functional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs the whole house flawlessly and plays music when asked

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and my son loves how easy it is to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you have smart lights and other devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get in a couple of years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't get it again, the software was not very good. The interface is not intuitive, a little confusing. A lot of useless functions.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Nate, thanks for leaving feedback on Nest Hub (2nd gen), and we’re sorry to learn how you feel about your experience. Feedback like this helps us identify areas we can work on, and we’ll pass this along to the right team for future improvements.

      Meanwhile, your Nest display comes with a handy guide that explains how to plug and set up Google Home. It also includes quick and easy commands to get started using all of Google Home's features. Google Nest or Home speakers or displays can make your tasks easier by helping you do things like access media, manage your tasks, and plan your day using only your voice. You can check this link to explore what you can do with the Nest display: https://support.google.com/googlenest/answer/7130274

      If you need help with any concerns around the features and performance of the Nest Hub, visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Display is beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Google Nest! I used a Google Mini as my alarm, weather, and music source for many years and I really liked BUT I totally love my Nest because I can use the display while I am near it and my voice if the Nest is out of my vision range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compact smart speaker with screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average run of mill smart speaker with a cheap screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, KingLobo150. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal. We'd like to know more details about your device so we can help you with finding ways we can improve your overall experience. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest