Customer Ratings & Reviews
- Model:
- GA02308-US
- |
- SKU:
- 6450822
Customer reviews
Rating 4.7 out of 5 stars with 4948 reviews
(4,948 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub 7” Smart Touchscreen Display for its sound quality, ease of use, and convenient screen size, frequently praising its seamless setup and helpful Google Assistant integration. While some users noted occasional slow response times, the positive feedback on features like sleep tracking and smart home integration outweighs these concerns. Many appreciate the device's value for its price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, loved it so much I ended up purchasing three more. One for my daughter, my son and my granddaughter. Definitely was worth it's money thus far. Time will always tell...
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 5 out of 5 stars
New user of GoogleNest hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy it because i had a bad experience with a similar item but it has been a great experience. I can good info form there.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from Alexa to Google and I loved it. Best decision I ever made! I definitely love that I can customize it to my own liking
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Sand
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
The best way to control your nest devices!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own quite a few Nest Devices (4 Nest Protects, 2nd Gen Nest Thermostat, 2 Indoor Nest Cameras). And now a 2nd Gen Nest Hub. I'm quite happy with this little device. I was surprised at how small it was. But the size does make it very convenient to be used in many locations. If fits perfectly on my night stand next to my bed. The packaging is quite simple. The display and a power cord... and that's it! The Good: The setup is as expected for any current generation tech device. Everything is setup through your mobile phone (requires the Good Home app). There a handful of setup screens to navigate through. But once you're done with that, there isn't much else needed. The display itself is very nice and quite responsive to touch gestures. It's also an Always-On display. When it doesn't detect any motion the clock is displayed. If it detects you've turned out the lights to go to sleep, it switches to a very dim clock display that eventually turns off. Waking up automatically when it detects motion. The audio is surprisingly good as well. Deep bass and great highs. It even has an equalizer so you can adjust the intensity of Base/Treble. The volume does go up quite loud. But doesn't go low enough for my bed time music tastes. I still have to use my phone (with the volume on 1) for my ambient music at bed time. Now for the best feature. Sleep Sensing. The Nest Hub will monitor you while you sleep. Recording 2 types of events. Audio and Motion. It will notate each time a Cough, Snore or Wake event occurs. My first night using this I was quite surprised at how much it says I snore. Nearly 6 hours of snoring! :( The data is displayed in a very easy to understand 3 bar graph (each category gets its own bar graph). It also shows you how early/late you went to bed and woke up (based on your sleep schedule). There is a physical switch on the back side of the device for turning the microphone on and off. A nice gesture from Google that they have privacy in mind. Controls are pretty easy to use. It has voice control: "Hey Google, how did I sleep last night?". "Hey Google, play me some ambient bed time sounds", It also supports hand gestures. And as I said above, the touch screen is responsive. Swiping from Left to Right returns you to the previous screen. Swiping up show the settings app tray (settings, turning sleep sensing on/of/etc). Swiping down shows the other apps (media, audio/video/games/etc) The Bad: Some settings seem too difficult to access. I remember setting up my bed time schedule. I wanted to change it, but I couldn't find it anywhere. I think consolidating or displaying all of the various settings from the main settings window would be useful. I'm not sure if I like or dislike that it doesn't have it's own internal power source. If you unplug it, the device turns off. And plugging it back in requires you to wait until it boots up again. I suppose this help keeps the cost down. And this device isn't meant to be mobile (it's permanently affixed to it's base). Overall: I really like this device. It streams Netflix, it tells me how I'm sleeping, it's small and light weight. I can see get another one of these for the kitchen. If you own a bunch of Nest devices, you definitely need to get one of these (they're pretty cheap too!). If you don't have any Nest devices, this would be a great way to get into the Nest family.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friend Rated 5 out of 5 stars
Pictures clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice pictures clock. Pictures goes back to pictures that I 4got about. Nice to go down memory lane.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Sand
I would recommend this to a friendRated 5 out of 5 stars
Great item for google users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probally the best thing i used with google controlling it. makes my day to day so easy.
I would recommend this to a friendRated 4 out of 5 stars
Great hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. So useful. I don’t use all the features like watching Netflix or YouTube, but so useful as a home media controller & alarm clock.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 5 out of 5 stars
SPANISH MOM FRIENDLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite kitchen accessory! The English and Spanish feedback is flawless!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Nice to have a home!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best home product I ever bought. Simple connection & ready to use device.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realy useful as a camera monitor for our kids helps us monitos them 24/7
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Rated 5 out of 5 stars
Good functionality and promising new feature.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using voice-controlled hubs for a long time, but I am late to the smart display experience. To start, the Nest Hub 2 looks genuinely pleasant and classy. The light green textured base has some weight that allows decent stability. The glass-covered display is flushed with the bezels, which personally I think are on the thick side. On the “forehead,” you’ll see some sensors. There is also a volume rocker and a mic mute slider on the back. Setting it up requires a bit of know-how, but the device will walk you through every step. Keep in mind that you will need your phone or tablet (with a recent version OS). I did run into a few snags but once it was working, it’s smooth sailing. The 7-inch screen is flushed and is bright enough in a well-lit room. Although the resolution is low (1024X600), it is clear and has enough contrast to be appreciated. I watched a few videos, and it did the job well, although I would not go watching movies all day on it though. When not in use, the Nest doubles as a picture frame that you can set to display whatever album you choose. For music, podcasts, and audiobooks, there are plenty of options to choose from. The sound coming out of this small 1.7” speaker is rather full and natural. The bass does have some impact -even at high volumes, although it may not blow away any bass-heads out there. The midrange is well represented and clear, adding transparency to speech and most rhythm-based instruments. The treble is a bit soft but still is high enough to add clarity. The nest covers my small bedroom nicely, but some bass may get lost in a bigger space. Also, at above 80% volume (4), I did notice a bit of muddiness -especially in heavy rock and classical orchestra genres. Nevertheless, I thoroughly enjoyed listening to my podcasts and audiobooks as vocals are clear and natural. As a voice assistant, Google is usually on top of things. I noticed that it does have some difficulty with nuanced questions. The good thing is that the screen gives you options when a straight answer cannot be given. Coming from a voice-only assistant device, that’s a huge upgrade. As far as voice recognition, the Hub understood almost everything -even from across the room. Speaking of commands, it is nice to control any device connected to the Google Home ecosystem. I have a kitchen lamp, a speaker, and a Chromecast-enabled TV, and all worked as expected. You can always turn off the mic if the always-listening mode bugs you. I tried calling some people with Google Duo and it worked nicely, Unfortunately, the Nest Hub does not have a camera so video conferencing is not available for the other party, but you will be able to still see them. This may be a bummer for some, but in my case, since I use the Nest in my bedroom, I’d rather have it that way. Alarms work well with a few nifty options such as ambient sounds and lighting for both going to sleep and waking up. The alarm can be “shooshed” by waving your hand by the screen, which beats reaching for the snooze or telling it to shut up. The main feature that other smart displays do not have is Sleep Sensing, which basically tracks your sleeping patterns. Using a radar-like technology, the device can tell when you get to bed, go to sleep, how much you move, and if you snore. It also detects ambient light and room temperature. Setting it up can be a bit tricky or inconvenient if your nightstand is too high or low, as placement must be precise. I have a low-altitude bed and my stand is well above, so I had to do some rearranging to make this work. Once calibration is done, I found the app to be mostly in the ballpark in accuracy. There were a couple of nights that registered my partner in bed instead and gave the wrong reading. It can also register anyone’s snoring, but luckily, I am the only one who does that. Afterward, the app tells you how you slept, and in a few days, it gives you “advice” on how to sleep better. It may not be as accurate as wearing a smart wristwatch, but it is interesting to see. I must mention that this is being offered for free at the moment, and Google says that it may become subscription-based later, which makes me question how much value this may bring to the table. In the end, the Sleep Sensing technology may be a bit gimmicky and is perhaps in its infancy, and hopefully will get better with updates. I am not sure if a subscription may change my view on it, but I found it interesting since I do not like wearing a smartwatch to bed. Still, I find the device useful and charming. Sure, it almost seems like a glorified digital picture frame, but it does bring some new features, good sound, and functionality.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friend Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of crap ever made! Won't even follow any of the Google routines!!! I would have expected Google and made something that's not a piece of junk. Can't figure out why Google routines won't even be followed when it says that it does do Google routines but every morning my alarm goes off and it refuses to follow any of the routines and won't turn my lights on won't play music it's just a waste of time and money do not buy this piece of junk!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi mechanic, thanks for your feedback. We're sorry to hear you're having issues with your Nest Hub not following routines. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Hub to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to the Smart Home experience, have multiples.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product love having smart home inside my own home
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Best purchase ever!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great home assistant! Very quick an responsive
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 1 out of 5 stars
BEWARE - Google knows they eventually fail
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theres a know problem with the google Home nest hub. Sounds like a software bug that makes your device completely unusable. I contacted them and they are aware of the problem and are “unable” to do anything about it, however , they continue to sell them knowing they have this issue. Sounds like the issue affects the google home nest hub first and second gen . For now second gen is covered, you just have to hope its not past the one year warranty.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Migs, we really appreciate the review you shared. We're sorry to hear you have issues with using the Nest Hub (2nd gen), and that we’ve fallen short in providing you with your support needs. We’ll be using your feedback to work on improving our products and services, including how we handle customer concerns with care, accuracy, and efficiency. Meanwhile, we’re hoping for another opportunity to help you with your concerns. Please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Adoring My Nest Hub – A Game Changer for Everyday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't express how much I adore my Nest Hub (2nd Gen, in the stunning Mist color). It integrates beautifully into my living room decor, instantly becoming an essential part of my daily routine. The vibrant 7-inch display is a joy to use; it lets me effortlessly check the current weather, catch up on the latest news, and stream my favorite YouTube videos while I unwind or whip up new recipes in the kitchen. The sound quality is quite impressive for its compact size, delivering a rich audio experience that enhances everything from music playlists to podcasts. Google Assistant is remarkably responsive to my voice commands, making it easy to control everything without lifting a finger. One of the standout features is its ability to keep me updated on live flight statuses. It's incredibly convenient to track my family's flights without juggling multiple airline apps, which can be a hassle. This feature alone has brought me a sense of relief and stress-free travel planning. The interface is not only sleek but also highly user-friendly, allowing guests to navigate it with ease, even if they're not tech-savvy. I'm so satisfied with my experience that I'm looking to expand my setup by adding another Nest Hub. I'm particularly intrigued by the larger 10-inch model, which would provide even more screen space for viewing recipes, video calls, or digital photo displays. The potential for expansion and future updates has me excited and eager to see what more the Nest Hub can offer. Overall, this device has seamlessly integrated into my home life, making everyday tasks not just more straightforward but also more enjoyable and efficient. It has uplifted my daily routine, making me feel happier and more in control of my time. **Rating:** ★★★★★ (5/5)
I would recommend this to a friend - Pros mentioned:Price, Screen size, Sound qualityCons mentioned:Camera, Response time
Rated 5 out of 5 stars
Nest Hub is a Great addition to my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Unique sleep tracking feature that does not require a band Gestures for control Crisp 7-inch screen is a nice digital photo frame Automatically adjusts brightness to room lighting Supports Netflix, Disney+, and various streaming services Good sound quality Voice control with Google Assistant Control of other smart home devices Competitively priced at Best Buy Cons: No camera for video calls Sometimes a delay after giving a command
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, JackR. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that your experience with the device has been awesome. We appreciate your feedback on not having a camera for video calls and have taken note. As for the delay, we recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Smart Home Companion
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.---- Summary ---- Verdict: The phrase “if it ain’t broke, don’t fix it” certainly applies to the Nest Hub. Not much has changed from its predecessor, and that’s a good thing, but the sleep tracking, better audio, and edgeless glass display are welcome additions. For Google Assistant fans such as myself, owning a Nest Hub is a no-brainer. If you’re new to smart displays, this one won’t disappoint. Pros: - Compact design - Edgeless glass display - Easy to set up and use - Quick responses from Google Assitant - Controls smart home devices - Better audio than first-generation - Tracks sleep without a camera or wearable - Great digital photo frame Cons: - Quick Gestures don’t always work - Audio quality isn’t great ---- Review ---- Setup: Whether you’re new to the Nest Hub or adding another one to your home (like myself), the setup experience is simple and quick. After plugging it in, downloading and/or opening the Google Home app on your phone, and tapping the add button you’ll be presented with on-screen easy-to-follow instructions with animations. It makes the setup process a breeze, so I was done within a few minutes. Design: Not much has changed from the first-generation Nest Hub, and I think that’s a good thing. I like the modern, compact design with its fabric-covered base that is angled in a way that makes it seem as if the display is floating. It looks great on my nightstand and doesn’t take up much space. One notable change to the second-generation Nest Hub’s design is the new edgeless glass display. It looks better and is easier to clean than the framed display of its predecessor. Audio: Don’t expect to be blown away by the audio quality. Although it has 50% more bass than the first-generation Nest Hub (which is a noticeable improvement), the audio is still just okay. This isn’t a significant drawback in my opinion because the audio quality isn’t the focus of the Nest Hub. If audio quality is more important to you than a display, I recommend checking out the Nest Audio. That said, the Nest Hub produces clear audio that fills a small room, so I’d consider it adequate. Sleep Sensing: I was excited to try out the new Sleep Sensing feature. The idea of sleep tracking without a wearable device sounded outlandish to me, so I had my skepticism, but it seems to work very well. Using Soli radar technology, the Nest Hub can detect movement and breathing. For privacy reasons, I appreciate that there’s no camera involved. Disturbances like snoring and coughing or light and temperature changes in the room are also detected. With privacy in mind, the audio data is processed on the Nest Hub, not sent to Google’s servers. Additionally, the Sleep Sensing feature is completely optional, so you can always disable it. Checking my sleep summary has become part of my daily routine, and I have been surprised by how in-depth and accurate it is. There are many metrics like when you fell asleep and woke up, how long you snored, how many times you coughed, and even your respiratory rate. I’ve used wearable sleep tracking devices in the past, and I think the Nest Hub is just as good, if not better. Other Features: Having a Nest Hub adds convenience to my life at home and as an added bonus, it works well as a digital photo frame. I could go on and on about the many things it’s capable of, but I’ll just highlight some of my favorites. The Nest Hub connects to and lets me control all my smart home devices. Adjusting the thermostat, turning the lights on/off, or even starting my robot vacuum can all be done by simply asking Google. If family members are in a different room that has a Nest speaker, I use the broadcast feature so that I don’t have to yell in order to share a message with them. It’s also my source for weather, news, or quick answers. New to the second-generation Nest Hub is Quick Gestures, which allow you to pause/play music or video with a tap of the air in front of the display, or you can snooze an alarm with a wave of your hand. However, in my experience with this feature, it doesn’t always respond to my gestures on the first try, so hopefully, there will be an update to improve it. After experiencing the many features and hands-free help Nest provides, I don’t think I could ever go back to not having one in my home. This Nest Hub becomes the center of whatever room it’s in.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
I would recommend this to a friendRated 1 out of 5 stars
Hey Google, play [any movie] does not WORK!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge problem for me. The previous version has no problem. I say the same command and my movie will play. Except very choppy bc it is a dated model. Would LOVE to see this error worked out. The previous model would have gotten a 5 star review.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Chalk
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi aimstaind, thanks for taking the time to share your feedback with us, and we’re sorry to learn of your poor experience with the performance of your Nest Hub (2nd gen).
Your Nest display could be having trouble connecting to Google, and these simple steps may clear this issue out:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We’re always looking for ways to create a better experience, and your feedback counts. And if you’d like to get in touch with us for additional assistance, you’ll find our contact details using this link: https://support.google.com/googlenest/gethelp














