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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,101 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Picture, Excellent Sound, Easy to Use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought this buy was a bust. I took it to my parents in Nigeria and struggled to connect to the wireless. But when I eventually did, boy did it feel good. The sound is excellent and the picture quality is too. The best part of the device is the ease and seamless connection with Google assistant. 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google hub max. It has a big screen, great sound and it looks sleek. We use it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Smart Display for Google Home products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a well-designed, sleek, and functional smart display that readily integrates with a Google Home-based system. The only thing I don't really like about it is that the UI/UX can be a bit clunky in terms of setup, navigation, and configuration. If you're going to primarily use your voice to use it via Google Assistant, then that shouldn't be too much of an issue since you won't be navigating the system with your finger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and also has a camera to record and security. The sound to listen to songs is decent, it is not spectacular but it is acceptable. To use the camera I recommend a subscription to NEST AWARE Storage & Security, and if you have the Google Nest doorbell they work well together with Max Display. It has a physical button on the back to turn off the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our Go to. A must in every kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with this thing. I knew she could like it. She says it’s the best gift she got for Christmas. There is so much you can do with this thing. We keep learning daily. Thank you for a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! So much better then Alexa. Please if your hesitating on whether to purchase or not just buy it!! I the music is flawless on it, building my smart home on it is super cool. Definitely recommend if since it’s on sale currently.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, screen is nice and big. Speaker works good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually purchased this one as a gift. We have 2. This version and the newest version and they both work together for setting timers and such. You can voice call, listen to music, play trivia games with the family etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Home Integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in home product integration as long as Nest products. Well worth the price as the display is awesome, sound is great and the ability to just call out google to do something is mind-blowing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the mother of my son as a Mother’s Day gift and she loved it, we have it in our kitchen to play music , ask questions on what to cook for the night , check weather , news , contact family etc great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plays the music to my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The speakers are pretty decent quality for a device like this. I love using it to play music every day and ask it simple questions like “can a dog have apple slices”. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google hub Max. It’s clear picture. I can get news music videos all while I’m working in the kitchen. It’s connected to my ADT alarm system where I can see who’s at the front door when it alerts me. It’s a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Hub Max Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was super fast and am enjoying my Nest Hub! It fit very well and I was able to set lights up smart lights and connect my other Google devices. Still learning how to use it but it’s pretty easy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Google Hub Investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. I use it with my YouTube subscription to ask questions or to have it play my favorite song. This is yhe best Google Hub Investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but doesn’t always connect with my cameras

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hello Munozca87, we're glad to hear that you're enjoying your Nest Hub Max. To learn how to fix the problem of find your cameras on the Google Home app, please check out this helpful article: https://support.google.com/googlenest/answer/7073578 Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start with I love this for dancing in the kitchen the speaker is great. I love the Duo connection with family. What I didn’t like when purchasing was the fact the representative in the store told me it was the newest model that had just dropped...not...I will purchase the 10 version/series that actually rotates with your movement. This is a great purchase for my house connectivity and everything in between.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this product and everything google. The screen is a perfect size in my kitchen and I don’t have to be squinting from across the room to see who it at the door. I had to exchange my original purchase as the speaker was blown straight out of the box, but Best Buy exchanged it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love all google products

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one by far! I think everyone in the whole family uses. My seven year old asks nature questions, my 13 yr old daughter plays music, I look up recipes and my husband looks up news. I couldn’t be more happy with the options and functionality this product provides. Plus it’s great design looks amazing in our kitchen. It bring the family together!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Nest Hup Max Smart Display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google product and services. The screen is crisp. The sound is good considering the size of the speaker. Also, I love that you can set it to recognize you without having to say "Hey Google".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the product. The characteristics are awesome. Also, the video is the highest performance.

    I would recommend this to a friend
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