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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4102 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,102 reviews
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Does everything I expected it to, but still isn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I expected it to, but still isn’t quite as useful as I had hoped. I am still getting the hang of it, so I’m sure once I am comfortable with all of the various Google apps (that you have to have to get the full benefits) and setting up automations, etc, I’ll be happier. I got this on a Black Friday deal and it connects to the Nest outdoor cams I already have so I’m not necessarily disappointed. Definitely not intuitive setup, so there’s going to be a steep learning curve for anyone not ultra-familiar with Google products.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JasonS. Thank you for sending in your review for Google Nest Hub Max. We're sorry to hear that your initial experience with the device was less than ideal. We appreciate you for sharing your concerns about the setup and have taken note of your feedback. Our dedicated team of specialists are here to help you explore other features and benefits the device can provide you to improve your overall experience. Please don't hesitate to reach us on our 'Contact Us' page by visiting the Google Nest Help site here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    One in every room…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2! Needless to say, they work great. Upgraded from Google nest. Big screen and accurate responses. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nest hub max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart home hub with display. 10 inches for video streaming and controlling your smart devices is just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The size is perfect. I have mine in my kitchen/ living room and the sound is loud enough for both rooms. The bass sounds good too! Now I watch YouTube videos, listen to music, or play games as I cook. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Google Nest Max. Highly recommend. My second Google Nest purchase. This one is on my kitchen counter next to my Amazon Alexa Show 10. The best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Hub Max Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and I love the music, pictures, and ability to ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. Great screen. Wish it had a battery though!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart device for home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is awesome product. I liked very much of its sound. Super quality of sound and real home assistance and make smart home. I love watching news , blogs, music and video calling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even though sometimes I just feel like I’m being watched. because I forget to turn the camera off . but love it it helps the house out a lot especially with the definitions of kids needs help in school...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome screen and speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in home product integration as long as Nest products. Well worth the price as the display is awesome, sound is great and the ability to just call out google to do something is mind-blowing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google nest hub max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is awesome. The ram and storage is limited therefore all apps have limited features. But it's very useful device better than the tablet.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Phiho, we really appreciate your feedback on Nest Hub Max. We hear your concerns about the RAM and storage, and its limited features. Feedback like this helps us better understand our customers’ preferences and needs, and this will definitely reach our products team for future improvements. Meanwhile, if you need help with any concerns around the features and performance of the Nest display, our dedicated team is always ready to guide you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    max hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart display, life is so much easier with knowing anything on the web ive got right in my room. Help with directions it amazing, music, security, and I could go on and on. love this product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub, I use it daily for everything from looking at cameras to listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Max Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great speaker, love our google set up, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great! But needs outlet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! My whole family uses it when in the kitchen. But I didn't realize that it has to be plugged in at all times ... I thought it was wireless! So find a good permanent spot for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goggle assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! Links well with my security system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A little pricey but its worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for daily use. Has a lot of cool features and super easy to use. A little pricey but for the full aray of things it can do, its worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it Easy to use and very helpful in a lot of situations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Always get the big screen smart play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite good screen quality and sound quality. Not sure why Google discontinue this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for reminders, tasks and photo frame. Easy to load images and plays music with ease.

    I would recommend this to a friend
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