Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Numberone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product was well executed and a lot of improvements compared to my old one
I would recommend this to a friendNeeds battery backup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great after getting it set up but when the electricity flickers, you have to reset everything again. It is very frustrating to have to spend that much time and effort over and over. It should have a battery backup to store the settings. We went back to our other brand.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. Thanks for sharing your experience with your Nest Hub Max. We're taking your comments as feedback for future updates in our devices. We love to hear feedback from our customers, so feel free to fill out this form with any additional comment that you might have: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually have one of these in every room in my house
I would recommend this to a friendMIL Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother in law, she loves it. Hooked up all the grandchildren to the Duo app.
I would recommend this to a friendGoogle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m learning this product and really enjoy getting music and recipes.
I would recommend this to a friendHub Max Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish Google had better parental controls, but the hub Max is great!
I would recommend this to a friendThe best of the best!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! It is the best of the best, I already have one and we are very happy with it, it works perfect and we really enjoy it.
I would recommend this to a friendNest Hub - jury still out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after installing my Nest Hello Doorbell I thought I would try the hub. Eventually turned off the hub microphone from listening to everything we said.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DoubleNickel, thanks for sharing your feedback, and we hear your concerns about the Nest Hub Max's microphone. Microphones on Google Home speakers or display and are used for a variety of purposes, including to capture voice commands, and as a sensor to detect specific sounds or to detect motion nearby. Though you can toggle the mic on or off switch found next to the power cord, to interact by voice with Nest Hub, the microphone must be on.
When our connected home devices include cameras, microphones, or environmental or activity sensors that detect information about your home environment, we'll list these hardware features in the device's technical specifications — whether or not they're enabled. We'll also more clearly explain what types of information these sensors send to Google, as well as examples of how we use that information, to help you better understand their purpose. For more details, visit: https://support.google.com/googlenest/answer/9330256
We care about your experience, and we’re always here to help if you have any questions or concerns:
https://support.google.com/googlenest/gethelp
Bigger is better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest is excellent and with Nest camera in it, coupled with the face recognition and hand gestures is worth the difference in price from the smaller version.
I would recommend this to a friendNest hub max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister had me playing with her google hub one day for hours, next thing you know I was at Best Buy standing in line with a google hub, smile.
I would recommend this to a friendGreat, I would recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Pros: great for Duo communication, YouTube videos, home control. Cons: it would be even better cordless
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 buy to i meed to say no more!!!!!!!!!!!!!!!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this better than the mini speakers. Glad it was on sale so I could finally get it.
I would recommend this to a friendBig Screen, Big Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, plus has the new wifi thread, makes it easier to connect to the nanoleaf lightbulbs
I would recommend this to a friendGreat assistant and for staying connected with fam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. Interface is not the easiest for those not technically inclined. There is also an interface update but only one of ours received it
I would recommend this to a friend- Pros mentioned:Screen size
max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.able to use it but instructions should be easier to use and to hook to other devices. I like the smaller screen one and the cheaper model
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Headset, thanks for giving us a chance to learn more about your feedback on Nest Hub Max. We´re sorry for any difficulty you may be experiencing with it.
We understand that learning new features for different devices can be challenging at times. That's why we have created our help page where you get a step-by-step guide on how to set up and use the features for your Nest Hub Max. Check out this link: https://support.google.com/googlenest/topic/7195269
If you need a more detailed guide, we'd love to walk you through on how to use the rich features for your Nest Hub Max. Our support team would be happy to assist you here: https://support.google.com/googlenest/gethelp
Google Nest Hub Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new Google Nest Hub Max with Google Assistant! Amazed at how easy it is to use and set up. Great purchase!
I would recommend this to a friendLens we have been waiting for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking at this lens for a long time and to get it at such a great sale price was incredible! Appreciated the ability to pick up at the store.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great. I have 2 now. The google home box is something ive been looking for.
I would recommend this to a friendHey google call mom! Large screen!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey google! Great for video calls and remote monitoring of your home while at work or traveling.
I would recommend this to a friend