Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Christmas. We all live far away so now we can stay in touch and see each other more often.
I would recommend this to a friendI’d highly recommend the purchase because I don’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d highly recommend the purchase because I don’t think you will be disappointed!
I would recommend this to a friendKeeping in touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had a Google Home so this is an upgrade, adding video capability. in this time of quarantining it's good to be able to see family members while talking to them.
I would recommend this to a friendCaregiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now if olny the person it was bought for understood how to operate it, and know it is not for conversions!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello SarahL, thanks for the feedback you provided, and we hear your concerns about using the Nest Hub Max. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub display: https://support.google.com/googlenest/topic/10356591
Meanwhile, if you need guidance on how to use the Nest display features effectively, or for any concerns other than what’s included on the link above, simply let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
Nest Hub
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has become an integral part of our home and is perfect for controlling devices and displaying information.
I would recommend this to a friendSubpar compared to Alexa
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I like the Alexa better but this is in Our living room and does what it need to. I just prefer to have a scrolling newsfeed and weather timeline on my device
I would recommend this to a friendVery useful home hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic addison to a smart home. I am using this for my kitchen to pull up recipies and to control the smart home
I would recommend this to a friend- Pros mentioned:Screen size
Pretty good smart display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Hub Max, I use it at my desk under my monitors for when I want to stream music, videos, etc. Previously used the smaller nest hub but it's just too small for me to use as a video display. Lots of room for improvement in terms of processing speed and controls but overall a good smart display.
I would recommend this to a friend Good Device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device! It has many features is the built in.
I would recommend this to a friend- Pros mentioned:Sound quality
Google Max is a poor quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub Max has some really good features. The sound is an improvement over the smaller version. But the screen started to go blank within a couple of days. There are numerous people on Googles site having the same issues. Its a poor quality product and Google doesn't seem to be doing anything about it. Their support just says to return it. --Not a fan---
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Good, we appreciate that you liked the features of Nest Hub Max. We´re sorry to hear that you are experiencing black screen issues with it. We understand how frustrating this may be for you. We value your experience with our products, and we recommend contacting our support team for further help on the issue here: https://support.google.com/googlenest/gethelp
Id buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things just amazing .. great frame great smart tech still working out some bugs.
I would recommend this to a friendReally helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The added video chat is great. Now, when I am staying somewhere without my Hub, I see how dependent one can become on it.
I would recommend this to a friendGoogle does it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 4 stars only because the camera on it doesn’t work. Other than that I bought it for my son to replace the smaller version of it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there SueD, thanks for choosing Nest Hub Max. We're sorry for any inconvenience you may be having with the camera.
If you haven't tried yet, resetting Nest Hub Max may be helpful with the camera issue. This process will erase all data and you may need to set it up again. To reset, check on the back of Nest Hub Max, press and hold both volume buttons together for about 10 seconds. Your Nest Hub Max will let you know that it's resetting.
We value your experience with Nest Hub Max. If you need further help, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Great gift. Worth it compared the the small one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect gift. The fact that it can rotate through photos is also a great feature.
I would recommend this to a friend- Pros mentioned:Camera
It’s alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from this than Alexa, but they are not too far off. Both of these home systems still need a lot of upgrading to be optimal.
No, I would not recommend this to a friend Works for 2nd gen device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but it's finicky while picking up voices. It may be the location though. Getting it to display the right camera is sometimes bothersome. all in all it's good thought
I would recommend this to a friendAmazing product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our son told us about this and it is so wonderful. Now we can eat dinner together across the world, so amazing!
I would recommend this to a friendWe ended up buying 2!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep was knowledgeable and personable. We ended up buying 1 as a gift and another for ourselves.
I would recommend this to a friendLove this Max Smart Display with Google Assistant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Max Smart Display with Google Assistant. It can do so much and can do duo calling.
I would recommend this to a friendDelleva Williams-Thayer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it I bought a daughter one and I am happy with it
I would recommend this to a friend