Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Makes life easier
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Really like all the diffeent features it has.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my mother and she really liked it,loved
I would recommend this to a friendFather's day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bout this for my dad for Father's day and he just loves it.
I would recommend this to a friendBest thing since the telephone!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is top of the line and in a class all its own. Beautiful aesthetics and engineering.
I would recommend this to a friendso good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for the core features but the nest cam was huge reason why we purchased this version
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wey nice addition to our home automation. Nice to have a screen in the kitchen. But the sound from the speaker was not as nice as I expected.
I would recommend this to a friendChef assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the kitchen. My wife uses for recipe and we link it with YouTube television to watch tv while cooking. She enjoys it very much
I would recommend this to a friend- Pros mentioned:Sound quality
The new photo album
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, decent footprint, and pleasent sound. The only drawback is the shutter blocks both the camera and the microphone turning this into a dumb display. Nothing a stick on shutter can't solve.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MNSF, thanks for the feedback and for sharing your insights about the Nest Hub Max. We understand that having the ability to turn the camera off, leaving the microphone on, with a button on the actual hub can be a convenience for you. Although there’s no physical button to control just the camera on or off, you can use the software control that can be accessed via the quick settings tray on your Nest display. Swipe up from the bottom of the screen and tap the Camera icon.
Your feedback helps us better understand our customers’ preferences and needs, and we’d be happy to share this with the right team for future improvements. And if you run into any support concerns that need our attention, please let us know by visiting us here so we can help: https://support.google.com/googlenest/gethelp
Amazing product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product with safety features. Highly recommend for video calling and using with Nest Secure.
I would recommend this to a friendWorks perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device for video chatting with my parents.
I would recommend this to a friendLove it!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Google hub I’m able to connect everything to it and control all my items easy to set up
I would recommend this to a friendDisplay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in kitchen. Wife has Christmas music and videos playing on it now. Like it alot
I would recommend this to a friendGreat SMART display, lousy service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is great, but the service from Best Buy to buy it was horrible... HORRIBLE!
I would recommend this to a friendGet buy simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how this product work with all the smart devices I have in the home . I took one star sometimes it freezes up and doesn’t work
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Happy,
Thanks for sharing your feedback with us. We´re sorry to hear that your Nest Hub Max is freezing and doesn't work sometimes.
Freezing issues with Nest Hub Max can be related to congestion with your Wi-Fi network. We recommend disconnecting some of your devices on your Wi-Fi network to free up some bandwidth. You may then try checking if your Nest Hub Max will freeze. Once you verify that congestion is present, then you may need to contact your Internet service provider for resolution.
If you still face the same issue, then we recommend reaching out to our support team. We'd be happy to have a look at the issue and figure out a resolution to help you here: https://support.google.com/googlenest/gethelp
Great addition to Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for home Automation and Music streaming. Especially for youtube videos
I would recommend this to a friendGoogle display
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid all in one smart display. It connects to all my Google devices
I would recommend this to a friendAn all in one media streaming device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my folks this and now they won't stop calling me on duo. I may have made a mistake.
I would recommend this to a friendListen Christian music
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it is on the kitchen it looks beautiful, we enjoyed it.
I would recommend this to a friendGoogle Nest Hub Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great central control device for all your smart home needs.
I would recommend this to a friendEasy to use and screen looks good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart awake option isn’t the best, but so far I am enjoying streaming on it and asking it basic questions.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi, thanks for your feedback. We're sorry to hear that the smart awake feature for Nest Hub Max didn't meet your expectations.
We'd like to learn more about your experience and see how we can further help you with the smart awake feature. Our support team would be more than happy to assist you here: https://support.google.com/googlenest/gethelp