Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
Stand Alone and expandable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great standalone device and the key piece to building your smart home. Would buy again!
I would recommend this to a friend- Cons mentioned:Night vision
Not too impressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No night vision feature for camera, no search function for YouTube video and OS isn’t user friendly.
No, I would not recommend this to a friend Great screen.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the features this offers. I especially enjoy the face recognition feature
I would recommend this to a friendGreat for kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our kitchen. Netflix is great on it.
I would recommend this to a friendNice upgrade to the Lenovo I have.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish Google TV would have more support. It won't stream some movies from HBO Max
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Elimin8ter, thank you for sharing your review of your Nest Hub Max. Your feedback on streaming movies from HBO Max is appreciated and rest assured that we'll relay this to the right team for future improvements. If you need further assistance with streaming movies to your Nest Hub Max, we recommend reaching out to our support specialists so we can guide you with steps that may improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great google product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great speaker. great display. wish it let you browse the web, but for what it does, its great!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jjhangjahn, we appreciate the feedback on your Nest Hub Max. We're sorry to hear that your experience didn't meet your expectations when it comes to web browsing. Please be assured that we'll relay this to the right team for future improvements. If you need further assistance in discovering what else the Nest Hub Max can do for you, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Google Hub Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm fashionably late to the smart home party but I'm so happy with this addition!
I would recommend this to a friend- Pros mentioned:Sound quality
Good but was not ideal for my home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. Didn't understand my wife's voice when after training. Or rather, it did but didn't want to do what she said but I could make it happen. Good device when your have many nest related Google items but kinda a paper weight that plays music and tells weather and other small things only.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi mryang, thanks for sharing your experience about Nest Hub Max. We’re sorry to hear that you’re having issues with the voice commands.
Aside from retraining the Voice Match, we recommend changing your Nest Hub’s hotword sensitivity
- Open your Google Home app.
- Select your Nest Hub Max.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Audio more responsive to the hotword.
If the issue still persists, we suggest reaching out to our support team so that we can take a look at the issue and help improve your experience. You can contact us here: https://support.google.com/googlenest/gethelp
The best Google home product out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Google home product ever very very cool features very useful!!!!
I would recommend this to a friendAwesome device has many great use's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact we can cast videos to it so are 4 year old doesn't use the big TV...
I would recommend this to a friendTrouble keeping connection to the wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some great features but also has issues staying connected to the WiFi. To improve it would be great to view other videos than you tube also!!!
I would recommend this to a friendGreat Xmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest hub worked out great, once they figured out how to hook it up to their doorbell.
I would recommend this to a friendGreat product really enjoying it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all what we can do with this. Easy to use, love the video chat. Love the photo viewing
I would recommend this to a friendGreat accent piece as well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful aesthetic addition to the Doorway entry.
I would recommend this to a friendNest Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device if Google is your preferred AI friend. :)
I would recommend this to a friendLove the idea of being able to monitor my cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of being able to monitor my cameras. In control different things in my home.
I would recommend this to a friendHub Max
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two of these and they are used constantly, love them!
I would recommend this to a friendHub Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is nice. I thought it more portable than it is but it meets the mark that we bought it for.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for sharing with us, Leighanne! If you need any help, reach out here: https://support.google.com/googlenest/gethelp?
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little device ..i actually have 3 in my home and they're amazing
I would recommend this to a friendLots of opportunities, but sometimes not so easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look forward to having more time to develop my skills with the Nest Hub. The links don’t always seem so intuitive. Like I said, opportunities.
I would recommend this to a friend