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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,051 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Display for Photos or Duo Calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging of the display was well done. Plugging it installed what it needed. I was totally impressed with the screen. The setup shows you how to use the hub. The colors are vibrant. I like the fact you can watch youtube videos or chrome cast. I tested the Duo calls with it and it has a great field of view of the camera. It follows the person around which is nice unless you don't like that kind of thing. The audio is great. I have hue lights and it can tell me on the screen how many lights are on and what the temperature is in the house. You can either touch the lights and it will list the lights you can turn on or off. There is a room view which gives all your connected devices. I have hue lights and Samsung Smartthings and it works seamlessly. There are some things that aren't integrated yet. Specifically, the only way to start a routine is by using your voice to start the routine or using the screen. There is no way to start a routine such as a Smartthings multipurpose sensor to actually tell you a door is open. This is minor and I'm sure this will be incorporated soon. The display is a great display and the camera can be used for a security camera. I have nest cameras and you can watch the feeds of the camera's. I don't have the Google Nest Hello but I saw videos that when the doorbell rings it will show the person at the door on the screen. I would recomend this display to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Pretty Cool Gizmo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest Hub Max. We already have a Google Home speaker, a couple of Minis, and a few Insignia-branded Google Home alarm clocks, so this was a natural addition. The kids like to watch videos on it or use it to tell the TV (AV Receiver is Google Home connected) to play cartoons. The best part is that, because I also have connected cameras, I can tell it to show me who's at the front door, what's going on in the basement, etc. Saves me from going to the door if it's just a solicitor or a squirrel.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best Nest Hub.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and all the things we can do. We had the 7in but had to be with the Hub. Larger and easier to see from a distance. Great job Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made for seniors, I swear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 in our home. I purchased this for my 90 year old father in law, to allow him to keep his independance. This allows him to see his outside cameras, and make video phone calls to his adult children and grand children. Paired with a doorbell and cameras, they can check on him as he goes about his daily activities. He is amazed at how easy it is to use. He doesnt like his daughters hovering over him all the time, so they check in with these as often as they like.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    nest hub max smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. big screen is nice. sound quality is better than smaller models goggle Nest. Still slightly overpriced for its capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    It just works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the free Google ecosystem, the photo displays, video calling, etc. works great! Tracking and zooming in/out on the people talking in the room works smoothly and clearly for both video and audio. Music is not audiophile quality obviously, but it can get quite loud without distorting and carries robust midrange for the average joe. Retail price is still more than I think it's worth, but cost for what you get is everyone's personal opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great google addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display size is great! Easy set up. Great camera. Search function works great. Nice update to music allows favorites.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased mines a few hours ago and I'm glad I held off from buying the older version as this one is awesome, the only issue I have is that my ring cameras wont work on it but my Phillips hue works though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 3 out of 5 stars

    Big screen. Google home. No apps. Limited uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a Google home, with a screen for weather, time, and other limited uses. Nice big screen on it, would be nice to be able to use for so many other things. I have this in the living room where it fields the majority of my questions. Pairs with the nest cam doorbell nicely and I can stream the front door on it, however it exits the stream any time you ask a question. The kitchen is attached to my living room although I've never used the device once for recipes, I do use it frequently for timers. I don't use YouTube for tv or entertainment so that feature is wasted on me. I envisioned using it to stream the security cameras I already have, like I do on my phone with a generic ip camera app, nope, can't install any apps on it. It's NOT a tablet. I COULD replace all my cameras with nest cams, but I'd be replacing my $500 professional grade ptz cams with $200-300 versions of an HD webcam. No thanks. About half as functional as I thought it would be for me, but I'm keeping it in the event they actually do something cool with it. Overall the speaker sounds nice, and gets to a decent volume. I wouldn't say it rivals the big "B" name brand speaker, but it's ok, and better than the home mini.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better screen and more bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version with the smaller screen purchased this one on Black Friday for a good deal. This has a larger screen plus awesome speakers to it. Plus since I have an Apple phone and can use the Google duo to video chat with people who have android phones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than a digital photo frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 80 year old mom mainly so she could see pics on it. My family created a Google photos share so we can all share photos to it. A few grandchildren scanned actual photos mom had from all the past years and uploaded them to the shared account also. Set up was super easy for ME-she wouldn't have been able to do it as she is not techy. I had been looking for a photo frame for her but was concerned they wouldn't work because she lives in an apartment without her own router. The bldg has guest internet. It was suggested to me to just spend the little extra to get the Google Nest. I'm SO glad I did because she is LOVING seeing all these old and new pics as well as loves that she can tell it to play music and make/receive Duo calls. She also likes that the screen darkens when room lights are off. I know she isn't going to get the most out of all its features but I have no doubt this was the best choice I could have made for her. I only gave this 4 stars for value based solely on the fact that getting things on sale or a deal is always great- who doesn't like to save a little money. But I wouldn't hesitate buying this again. I also really appreciate the gentleman at Best Buy that helped me. He thought it should work with just guest internet but also told me it wouldn't be as secure. I asked if it didn't work if I'd be able to return it and he assured me I could. I'm SO happy to say I didn't need to return it! And I just love that I was able to make mom so happy reliving all those memories.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of these around the house. This is the only one with a camera built-in. The number of things that you can do, simply by talking to google is fantastic. Looking up recipes or doing unit conversions is easy, just ask google. The camera is a good feature for us, because we have work crews coming in and out right now, and we can monitor progress remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Perfect for many reasons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have or are planing to get a nest hello, get this to go with it. As soon as someone pushes the door bell, the image pops up on the hub max almost instantly. Also, making duo calls is awesome with the max because the camera auto adjusts and makes sure you are framed in the center from anywhere in the room. The speaker on this thing is one of the best I've heard on a smart speaker too. Filled up the whole living room, dinning room, and kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 4 out of 5 stars

    Better screen size, better sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub Max is a nice upgrade with the larger screen area and better sound. The built in camera is nice too as it recognizes you if you turn this feature on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger display than expected but i love it! use it to watch netflix while cooking or control thermostat easily, make video calls. camera is very clear and can check on house while at work through the nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I waited for this smart display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I waited for this smart display. I was going back and forth with wanting to get the Lenovo 10" and this one blows that one out of the water. The Google Nest Hub has a beautiful screen with unparalleled clarity. The NEst camera is an awesome added feature since my whole house already is a Nest and Google Home house. The facial recognition is amazing... it automatically recognizes you when you enter into the room and notifys you of your Calander events (which has already saved me twice!!!) and tells you your route to work and if there are any accidents or slowdowns on the way. Plus the sound out of the speaker is loud and clear! This is everything I wanted!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Ecosystem Capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full Google Assistant Smart Home Ecosystem. I love using the Google Nest Hub Max to help automate my home. It’s ability to work with multiple smart devices in my home make it so awesome. Great sound. Amazing features. Top of the line product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Screen size is large love it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love our Home nest hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device ! Big screen and Gemini Up and working in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    A must for any house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build and quality. So easy to use and definitely great for pictures.

    I would recommend this to a friend