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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,051 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Subtle and Intelligent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the size is perfect! I really got this for the smart display so that I can easily grasp the time of day, weather conditions and also have a smart tablet compatible with Google Assistant. This has exceeded my expectations on its use. The product easy easy to set up and seems to fit my room asthetics very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    perfect for any room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got the bigger Google for the camera and have loved it. We put it in our daughters room to replace her Google assistant and her baby monitor. She loves being able to lay in bed and watch a movie to go to sleep and to be able to control all the gadgets in her room on her own. she asks Google for the weather every morning so she can get dressed and tells it goodnight each night to set her alarm for school and her night time sounds. really has been one of the best purchases we have made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the living room and the speakers are good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Google Hub Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this google hub. I really like the camera and how you're able to review footage with nest. You actually get a month free and you can subscribe if you like to review and store your history. One down fall is that I thought it was compatible with ring but it's not. I was hoping I would be able to see who's at my door on the hub but I found out that it works with Alexa. Maybe that will change in the future. I still love Google.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use, Screen size

    Rated 5 out of 5 stars

    Huge screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen, love how it has a built in nest camera for when I’m not home. Easy to use and hook up to your phone. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    The Best of the Best, Much better than previous.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for an smaller version, improved are screen size and responses of commands, more hardware are now integrated with this unit than before. Picture are great, sound are much more clarity EQ setting is a plus. Built in Camera is okay not so good, wish there were a tilt option for the camera so it does not pointed upward toward ceiling all the time. Maybe next version will have this function. Overall was an excellent purchase recommend to anyone that has the older version with smaller screen. Black Friday Price was 199.99.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Great gift for the wife!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift for my wife and she just loves it! She’s already setup her new cookbook as well as using the timer functions. I’ve set it up for our Swann security cameras and she can see who’s at the front door by just asking Google!! Very cool! We did not setup the internal camera because the device is in a relatively small kitchen. The sound is great, we just setup Pandora radio and it works great! You will not be disappointed with this purchase and Best Buy had a free google device as well with the purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max is a great value for the smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hub max has been great for us. It’s a good way to view different apps and tv while making meals. I can pull up different recipes while cooking. It controls my smart home bulbs and devices as well. The added bonus of the camera on this is nice for the piece of mind of checking up on the house while I’m not there. We have the regular size nest hub and the speaker sounds much better on the full size unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can do everything I do on my Google home app on my phone and more. I have it on my work desk, and can easily check my Google camera to check on my baby, play spotify, and cast other apps as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this purchase! The quality exceeded my expectations, and the performance is outstanding. Setup was a breeze, and the features are exactly as described. Best Buy delivered on time, and the customer service was excellent. Highly recommend this product to anyone looking for reliability and value!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good sound, Nest works with many smart devices...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest works with many smart devices... but not all. I am using this device in our kitchen. Overall, I am quite happy with this device which has good sound and is very usable for short video calls, and is really great for looking up recipes overall. There's a new 'pause' gesture as of Dec 2020 that is supposed to pause a video when you hold your hand towards the unit palm out, but it is not working for us. (Yet?) If you have other smart devices in your home, check them for compatibility and if you're not all-in on one platform, just be aware of what integrations you might be missing. I'll give two examples of video cameras. I have both Arlo and Ring cameras. Arlo is a 3rd party who doesn't make smart assistants like Google, Apple or Amazon. Their integration with Nest / Google Home is fair. I can usually get my cameras to display on the unit, but the Arlo video doorbell sometimes will not display, and if it does, it will display sideways. I also have a Ring camera on my garage and it won't display on the Nest at all.. very likely the reason is that Ring is owned by Amazon, who probably thinks of Google Home as a majority competitor to Alexa. My Liftmaster/Chamberlain smart garage door opener integrates to Ring, but not Nest, but I haven't tried actually installing the Chamberlain myQ app on the Nest. (It works fine, of course, only Android smartphone. As does Ring.) At any rate, I would absolutely recommend this device UNLESS you have nothing but Ring cameras. If you have only Ring cameras, you probably should buy an Echo Show instead. I do have some experience with Alexa and I think that Google Home gives better search results when asking natural language questions. If you ask about trivia or historical things, you're much more likely to get the right answer from Google, as of this review (1/11/21)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile communication device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Max. I look for recipes, weather, general info all the time. Have one in my kitchen, bathroom and home office. Watch TV programs with You Tube TV when I'm getting ready in the morning in the bathroom. Make video calls with Duo. Create my grocery list each week and syncs with my phone when I'm in the grocery store. Turns on my lights. Communicates with my Nest thermostat. Planning to next get cameras at front and back door to view on my Max's. I love these little buggers!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great sound, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from the google (nest) hub. The bigger screen makes using it a lot easier and it also has much better sound with the subwoofer. Similar to the other it utilizes most of its set up via the google home app which at times can be frustrating. It is very reliant on voice to accomplish most of its tasks which can be either a plus or minus. For instance, it took me almost an hour to set up making google duo calls on it because it all had to be done through apps and setting up individualized profiles on the hub max. It would be easier to have a native app on the device so that my kids could use it which is the reason I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great camera and sound. I love to be able to manage my thermostat, and security system in a scheduled way.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to snag this during the Black Friday deal from Google (I would probably re-consider if I hadn't gotten it at the BFCM price to be honest) and I was shocked when it arrived how much bigger the display is. With the camera, it also proactively can tell you're in the room and will welcome you and personalize the display based on who it sees. I don't use it for calling, I just wanted a bigger display in the kitchen so it was easier to see from further away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Favorite of all my google devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many google nest devices (i.e. Nest Home, Nest mini, etc) but gym nest hub max is the best! The 10 inch display and amazing speaker quality is pure. Only complaint I have is I wish it had more bass, however I’m sure the Google Home Max is where it’s at for the bass tones I want. I have recommended this product to all of my customers as I am an electrician and anyone looking to add cameras in and outside the house. This display does it all view all your cameras in one spot! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent Smart Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had great luck with any Nest product but the Nest Hub Max is an excellent quality smart display that is easy to use. The screen is a perfect size for a place like a kitchen countertop. The screen looks great and the sound is very good. There is a lot of customization to suit your needs. The camera is excellent. I have had this for just over a year now and it has been working well. No problems! I just wish all Nest products were this good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Staple for any smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the device, not Google assistant Looks clean, goes great w any home Sounds amazing for what you get. Loud, pure sound, step above average sound Open just about any google video, music app Even make video calls using google meet-duo Resolution is great for what you get Screen is a nice size, not to big or small

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device and how it connects to other camera devices in and around our home. My favorite feature is the connection to the ringcam letting us know when someone is at our door.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NEST HUB MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a good smart speaker, it’s got decent sound for its size and normally does what I want it to. There are times when it will glitch up due to software issues that make it leave the camera on at all times. It’s kind of a pain to get it fixed when that does happen. And if it does be sure to delete it out of your home app before resetting otherwise it will be locked to that account with no access to it and you’ll have to call google and deal with tech support.

    I would recommend this to a friend