Customer Ratings & Reviews
- Model:
- GA01423-US
- SKU:
- 11058924
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great added this in the back room for a better connection
I would recommend this to a friendGreat integration
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On Rod my favorite purchases Love how it Integrated easily with Older Wifi.
I would recommend this to a friendEasy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet speed was super slow, this booster made a huge difference
I would recommend this to a friendExtra one for a big house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use. I have purchase D this as an de I’m and it was seamless, the color is fantastic
I would recommend this to a friendAwesome power and functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.attractive, powerful, easy to set up. Couldn't be better!
I would recommend this to a friendNice but not much difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t notice too much of a difference in WiFi speed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cycle, thanks for sharing your insights. We're sorry to hear about your disappointment with the Wi-Fi speed you are experiencing with Nest Wifi. Your Nest Wifi Router can support up to 2 x 867Mbps on 5GHz thanks to its 4x4 radio, while 2.4GHz can go up to 433Mbps. Please keep in mind that Wi-Fi speed you receive on your connected devices generally depends on your network plan and reception on your modem. If you feel that your current Wi-Fi speeds are not related to the points we highlighted, we recommend contacting our support team for further troubleshooting and isolation of the issue here: https://support.google.com/googlenest/gethelp
Unreliable with poor tech support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been receiving notifications several times a day that this unit has gone offline. I did a full factory reset. I removed it from the Google Home app. I chatted with Google customer service for an hour. Still getting notified it’s offline. Terrible support. Unreliable product. I tried to return it to Best Buy, but it’s been 2 months, so I kinda have to eat the cost on this. I’m not happy about the situation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Edmond, thanks for bringing this to our attention. We're sorry to hear that your Nest Wifi and support experience has been a letdown. Your Nest Wifi uses DHCP, a common internet connection protocol. Check with your internet service provider if they don't support DHCP but require a different protocol like PPPoE or use Static IPs, to make the necessary changes.
Even though you may have already contacted our support team, we'd like to take another look at your Nest Wifi device and help you with the issue to improve your experience. Please feel free to reach out to us again at Nest Wifi Help page: https://support.google.com/wifi/gethelp
Is not strong enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 3rd one connection wasn’t strong enough I should get something else
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review. We regret to hear that you’re getting a weak connection from your Nest Wifi.
The Nest Wifi router can cover up to 2200 square feet. However, Wi-Fi signal coverage may be affected by different factors and we recommend trying out some tips below to help isolate the issue:
- As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
- Building materials and other objects located between your Nest Wifi Points and mobile devices may slow your connection. If possible, try to use your device within a clear line of sight to your primary and secondary Points.
- There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves or baby monitors.
If you'd like us to take a look at the issue, feel free to contact our support team so we can help you further. You can visit our help page using this link: https://support.google.com/googlenest/gethelp
