Customer Ratings & Reviews

This lock is working perfectly for me as I have two nest outdoor cams and a nest hello. I have all my things in one app. the installation was easy. Any one can do it. Getting people access is a breeze. the Lock works perfectly every time as long as your door is aligned correctly. We got this because our daughter loses her keys all the time. No we know when she's home because it will alert us when her code is used. You can do alot with access within the app. I like being able to unlock the door when i pull up. no keys. I think this is good for safety and at night instead of fumbling keys. You can lock the door with your voice with the google assistant. You can not unlock it with your voice for security reasons. I wish they would add that with a special code for security. The lock is working beautifully so far

The lock itself it unremarkable. It just does what any electronic lock should. Prompts you for the PIN, and if you get it right, it opens up. I do like the fact that anyone can lock the door from the outside, just by pressing the Yale button once. The app is equally intuitive. If the current state of the lock is open, then pressing the main button in the app closes the lock. Press it again and it opens again. Simple. However, the app also performs a history function that appeals to the control freak in me. It records a time stamped event, each time the state of the lock is changed, and also who changed it, if it knows. It records even manual flips of the lock state from inside the door. I'm not sure that all that is really necessary, but I like it. A word of warning. The app keeps you logged in, so that means that your phone is now a set of housekeys, for anyone who happens to be holding it. Even bad guys. That doesn't upset me. It is just one more reason not to lose my phone. A common fear of using this kind of lock is that bad actors will be listening in, as your phone communicates with the lock. But it doesn't work that way. Your phone talks to your Wi-Fi, using encryption. then your Wi-Fi transfers the commands to the Nest unit that comes with the lock, also encrypted. Then, finally, the command is relayed from the Nest to the actual lock. I believe this is done over Bluetooth, and is also encrypted. But even if someone was trying to fool the lock into accepting the previous signal, to open the lock the next time, that wouldn't work, because the Nest and the Lock change their code each time the lock is used. That makes it very difficult to do a man-in-the-middle attack on the lock.

Very happy with these Yale locks and how seamlessly they integrate with the Nest ecosystem. We now have 4 of these on each external door of our home and find them easy to use. My 12 year old daughter and wife love the ability to quickly lock the house with the Yale button on the way out. Even our parents are able to operate these with ease and we enjoy the ability to assign temporary codes to friends or other house sitters. The price is high, especially if you have several doors as we do, but the quality is high and we haven't had to do anything but change the AA batteries every 6-12 months, depending on use.

I have several smart connected devices at home and thought this smart lock would be nice to try. Overall, Nest as its well known they build high quality products and truley smart!!. Before you jump into setup watch Nest setup videos on Youtube and also ready the manual provided in the package for better and no mistakes. Mine was installed without needing to drill or make any modification to my door and was simle and took about 15 minutes to finish it, setting on smart device though Nest app is simple and piece of cake. My final words are this door lock is funcitional and smart and easy to use. No voice control as of yet and make sure to read the manual and watch Nest videos on Youtube.

I would have given this 5 stars but the first one I received the touch keypad that lights up never lit up again after the first day I installed it. At night time, couldn't see anything on the keypad it was a total defect. Best buy of course took a return and I ordered another one which works correctly. It's super easy to use and I love that you can unlock and lock from your phone in the nest app. It also has auto lock so I literally never lock my door when I close it, it will do so itself in 60 seconds. Look and performance this has to be in my opinion the best on the market. As long as its not defective its amazing! Set up wasnt that hard I did reference youtube video from someone who broke it down very easily.

I got this specific device to tie in to the rest of the Nest items in our house. We have 3 cameras, the doorbell, and now this lock. It's really great having it all in one application on my phone. We can let the cleaners in with a specific code that's valid during certain times of the day. That really helps with security and whatnot. It's also really convenient if you're having people come by to work on things at the house. If you're not there, simply unlock the door remotely, or give them their own code. I also like the auto lock feature, where it re-locks after 5 minutes. Now my front door is guaranteed to be locked when I go to bed. Sometimes I forgot to do that with a regular deadbolt.

This is easy to install, looks great, and functions are expected. Installation took no more than 30 minutes, and I love the fact that it uses the same app as my Nest thermostat. The best part is that I can issue a code to a specific individual that is separate from the main code my wife and I use. The other thing to note is that this does not require a separate Ethernet cable from the hub to the router or switch, like other smart hubs such as the Philips Hue requires. You just need a spare outlet somewhere near the router and that's it. Another perk of this unit. Despite the price tag, I still highly recommend this product.

Easy to use, looks very good on doors. This is my second one. Works seamlessly with the Nest app. I wish Nest wasn’t sold to Google. They were doing so great but you can still use the Nest app. Highly recommend.

I have been researching smart locks for some time now. I keep coming back to this one because of the reviews. I made the purchase and I couldn't be happier. The first thing I am going to talk about is a warning from me to you all. If you are replacing your door lock like most people are doing, make sure that the deadbolt on your existing lock moves freely into the hole of the frame. I usually have to push my door in just a little to lock the deadbolt. This lock will sense the slightest pressure and give an error code (and it talks) that the lock is stuck or the door did not lock. It will try to lock several times, which makes a bunch of weird noise, and could wear down the locking mechanism. I purchased a small grinder for my drill and made the hole bigger for the deadbolt to move in and out with zero pressure. The next is the depth of the hole. Make sure that it is deep enough for the smart lock to extend all the way. If not.....you will again get the message that it did not lock. I also had to use the grinder to make the hole deeper. On to the lock itself. This thing is nice! It looks good and is feature rich. There are two prongs at the base of the lock for a 9V battery in case the lock batteries are dead. You shouldn't have to worry about that issue, because it will alert you that the four AA batteries are low, way before it dies. I already have the Nest app due to running two Nest thermostats. Plugged the Nest connect in and connected it to the app. I then connected the door lock. All hooked up with no issues and within mins. You can use all the features and settings within the app. You can also lock and unlock the door using the app. I love how it has a big circle in the app and you just hold your finger on it for a second and see it light up to unlock/lock. Also It displays when the lock was last locked or unlocked. I assigned my 15yo a code and every time that code is used, I get an alert telling me she used the code to unlock the door. No alert if you are using the master code that you create. You can also see the lock/unlock history in the app. You can set a schedule for the sub-codes to allow access within a certain time or certain day. It has one touch locking option. To lock the door, I simply touch the Yale icon. To unlock.....I touch the Yale icon to wake the keypad, punch in the code and hit the check icon to unlock. You can adjust the sound setting. (Silent, low, high) I don't use the keypad much because I have been using the app on my phone to unlock the door as I am pulling into the driveway. I hope this review helps.

This smart lock is a game-changer for home security and convenience. Installation is straightforward — it fits most standard doors and connects easily to Wi-Fi without extra hubs. The mobile app is intuitive, allowing remote locking and unlocking, activity tracking, and guest access scheduling. The keypad is responsive and backlit, making nighttime use easy. Voice control integration with Alexa and Google Assistant adds hands-free convenience. Build quality feels solid, with smooth motorized locking and strong metal components. Battery life is impressive (around 6–8 months depending on usage). Pros: Sleek design, seamless smart home integration, reliable connectivity. Cons: Slightly louder motor than some premium models. Verdict: A dependable, high-tech deadbolt perfect for smart-home enthusiasts.

This lock works really well and has some excellent features. I highly recommended this product both for ease of installation and setup. Very secure and a push button night feature that disables the lock so no one can enter, regardless of code used. Another great feature is should the batteries go dead there is a provision to place a 9 volt battery underneath to activate the lock. Has an app to remotely check the status of the lock as well as unlock or lock.

Bought this to replace the smart lock that came with the house. Installation was easy and straight forward right out of the box. Took a few tries to add to my Nest account for whatever reason but was up and running in about 20 minutes from start to finish. I love the ability to lock and unlock from the app. Also the ability to see who is coming and going if you have a large family. I would highly recommend this lock to anyone looking to upgrade.

This lock has been a great convenient addition to our home. It is synced up with our wireless Google home app, but can also be used with just the Nest app. A great feature is you are able to send people a temporary code if they need to get into your home for any reason. It’s been good for our kids who would always lose house keys and now just need to remember the code. It has a great look to it and was not too difficult to install.

LOOKS NICE, EASLY TO INSTALL WORK PERFECTLY WITH APP

The Nest x Yale Lock is beautiful and functional. I reviewed the pro's and con's thoroughly and when lock went on sale I purchased it. It has pretty much lived up to all the pro's and con's. However for me the pro's outweighed the con's. The lock was easy to install and if you do your research - watch a bunch of YouTube video's and follow the directions - it works. Wifi functions perfectly. Never had a problem since i installed it. Now if you are wanting this lock to cook your dinner and serve it up then you are going to be disappointed. Translation: this lock does the basics well but is not automatic. It doesn't sense when you are approaching your home and open automatically. You have to tell it what you want to do through the App on your phone. It integrates well with your Google Assistant in that it will tell you if it's locked or unlocked when you ask and will lock on command; however, it will not unlock on command as this is a security feature. You don't want people outside being able to yell a command to open the front door and your Google Assistant obeying. It automatically locks if you turn on that feature in the App but we found it to be more of an inconvenience and now just operate it manually most of the time with an occasional command to lock through our Google Assistant. We usually lock it when we leave with a simple touch to the "YALE" logo on the keypad and the best feature of all is no key to unlock the door. Just press the "YALE" logo to activate the keypad and press in your preset pin and "CHECK MARK" to enter. EasyPeasy! All-in-all we are very pleased and I would purchase again. I would love to have this lock on every entry door into my house but that will have to wait. They are expensive!

I recently installed the Nest x Yale Smart Lock Wi-Fi Replacement Deadbolt in Satin Nickel, and I must say, it has completely transformed my home security experience. This sleek and stylish lock not only adds a touch of modern elegance to my front door, but its smart features have made my life so much easier. With the ability to control and monitor the lock remotely through the app, I no longer have to worry about forgetting to lock the door or fumbling for my keys. The added convenience of keypad access and voice assistant compatibility has truly elevated the way I interact with my home. Overall, the Nest x Yale Smart Lock is a game-changer that provides peace of mind, convenience, and a seamless integration into my connected lifestyle.

As I have been moving my home to more connected devices, it was time to tackle my front door. Tired of fumbling (and forgetting) keys, this lock is fairly easy to install. It is simple to use. I like the ability to give frequent visitors who may come to our home when we're not there their own passcode so we can keep track. It works perfectly with our other Nest products.

Great product! We purchased this lock to use at our Airbnb so we can easily change door codes for each guest + have the ability to manually lock/unlock through a phone app in case of guest emergencies. We've been using the lock for over a month now, and our guests have had no complications. Installing the lock was easy and didn't take long, and there were clear instructions on how to connect the lock to our Google Nest and phones. Highly recommend this product!

This is a game changer for my family, my mother moved in with me last year and after she locked herself out of the house three time I decided to stop paying the locksmith and invest in a keyless entry instead. We haven't had a problem since, it's been worth every penny! Before we got it, I use to come home and find she had left the key hanging in the lock. Yikes! Now I don't have to worry about that. I feel we're much safer with this lock. I went with the Nest-Yale lock instead of another cheaper brand because you can setup multiple accounts which comes in handy when friends or family come to visit. because my mother is deaf she frequently misses the doorbell. If I know someone is coming in advance, I can setup a temporary code and they let themselves in. If someone comes to visit while I'm away they know they can call me and I can setup a new code quickly on my phone. I also like that I can set expiration dates for these temporary codes so I don't have to worry about disabling them later. I can't say enough good things about this lock!!

We love all our Nest products. Easy to install. Easy to use. But expensive! Others I investigated though all Appear to have battery life issues. This is my second lock I’ve purchased, this one for the back door. I installed the front door lock two years ago and have yet to replace the batteries.